Frank Myers Auto Maxx

I love and appreciate Frank Myers Auto Maxx! They were there for me when I needed them the most! When everyone else said "NO" they said YES and for that I am grateful! I would definitely recommend this d there for me when I needed them the most! When everyone else said "NO" they said YES and for that I am grateful! I would definitely recommend this dealer to anyone who has had bumps and bruises that life brings. Their sales staff was not the "pushy" ones that make you believe you can get a car only to run your credit and then say NO. Thank you Frank Myers Auto Maxx!!!! More

The service, care, interaction up to date has been fantastic. I opted for Frank Myers Auto because of all the built-in customer peace of mind value. Buying a used car is always somewhat of a gamble an fantastic. I opted for Frank Myers Auto because of all the built-in customer peace of mind value. Buying a used car is always somewhat of a gamble and I felt the risk is a shared one when I buying from a dealership who stands behind their product - used or not! Thanks Tracey for taking a personal interest and Ken McBride for your quality advice. More

In December of 2011 I stopped in at Frank Myers to look at a car (2008 Ford Fusion). After looking around on the lot for about 20 minutes I went into the sales office. I was greeted by Ashley who paged Ste at a car (2008 Ford Fusion). After looking around on the lot for about 20 minutes I went into the sales office. I was greeted by Ashley who paged Stephen. I told Stephen what car i wanted to look at. The car i wanted to look at was a White 08 Fusion, it was a 5 speed and I dont drive 5 speeds. So Stephen told me that he had a Black 2008 Fusion on the lot that was automatic. So Stephen takes all my information and runs a credit check while we go for a test drive. I fell in love with the Fusion. We get back to the lot and Stephen tells me "GREAT NEWS".....i had been approved for not 1 but 2 car loans.............I DONT NEED 2! I tell him i just need one and because i had just started a new job i couldnt afford an outrageous monthly price. Well the next thing I know Stephen has dissappeared and another guy has taken over. He comes to the desk that i was at with a hand full of paper work and tells me what my payment is going to be....399.74. I told him No that i could not afford that payment and started to get my stuff and head out the door. He then asked me what about making it 374.99, i again told him NO!This gentlemen then tells me that he will get it all worked out and at a reasonable monthly payment...im still waiting on that. The tire pressure light was on in the car when i took it for a test drive, Stephen said he would have the service guys look at it. When i left that night with the car the light was off. The next morning the light came back on. The light came on and off for about 2 months and i had to put air in the tire at least once a week. I had taken the car back several times for the tire to be looked at and for the response of "its the weather", "we forgot to put a cap on the stem" and a few other excuses....So in Feburary my husband took the car back to the service center for the first oil change and tire rotation. When the tires are rotated the service techs tell my husband that there is a slash and a boil on the rear passanger tire(same tire that ive had problems with since day 1). So my husband leaves with the car. The following week I take the car back to Frank Myers to have them look at the tire once again and explain the situation. I have a 12 month old that rides in my car on the same side and I will not ride around with a damaged tire. I tell the service associate that i had been there multiple times with this same tire and i want the problem solved. The employee then looks in the computer system to tell me that that car has only been there once before( oil change and tire rotation). So he then tells me what my price would be for a new tire. 207.00........wrong answer, the tire was damaged when the car was sold to me, make it right. I was then sent down to talk with a manager who decided that we could go half and half on a new tire. At this point I was beyond pissed off. So i agreed so i could get out of there. Over the past couple months i have been looking into different things to try and get my payment lowered. Everywhere I have gone has gave me the same answer..."you still owe way more than your car is worth". For this reason, my car will be going back to the Frank Myers lot to be resold. I was put in a 16.2 interest rate and paying over 18,000 for my car. I have even canceled the gap insurance and extended warranty which equaled out to be around the amount of my trade in. I called back to check on the status of my refun that was to be sent to the bank and the lady that i spoke to with in the finance department was extrememly rude and had a horrible attitude. I had to use some words with her that i normally dont use to get my point across. As of this afternoon when i called the bank they had only receive a portion of the refund....ill be checking on it every day. If i had known all the things that i know now i would have gone to a actual dealership and i could be driving a 2011 Fusion for the same monthly payment. Never again do i go to this place to purchase a car, and never again do i send somebody to this place to purchase a car. More

Mr. Eddie is the bomb he is like chicken noodle soup with a soda on the side. I was a country girl from Greenville, NC with no patience. Mr. Eddie was very professional and polite, and treated me with a lot a soda on the side. I was a country girl from Greenville, NC with no patience. Mr. Eddie was very professional and polite, and treated me with a lot of respect. Great salesman and deserves and raise! Thank you Mr. Eddie for all you do and done! More

Great customer service bud sat down with me showed me all my options and end result was the perfect car at the lowest price thanks to bud and all of the FMAM family my options and end result was the perfect car at the lowest price thanks to bud and all of the FMAM family More

It was very nice to meet Mr. Bud. Although it was my first time purchasing a vehicle, he was the nicest salesman my mother and I have ever met. We ended up choosing a 2004 Honda Civic which had a manua first time purchasing a vehicle, he was the nicest salesman my mother and I have ever met. We ended up choosing a 2004 Honda Civic which had a manual transmission. I was very iffy about it at first because I had no idea how to drive a stick. Bud told me not to worry about it, that I was in good hands, and that I would know how to drive my new car before I left that day. Sure enough, he was right! After being there all day (5 hours to be exact) I was leaving in my very first car. Love ya, Bud! Thanks for everything!! I will definitely be recommending all of my friends and family to Frank Myers! More

I have known and worked with the Myers family since 1996. Tracy and Frank have never been anything but above board to the best of my knowledge. I used to work in finance and finance cars for the dealership Tracy and Frank have never been anything but above board to the best of my knowledge. I used to work in finance and finance cars for the dealership through several sub-prime finance companies and banks. We never had an issue with bad paperwork or service. They try to treat clients the best they can. When you buy a used car, it is a used machine, so some things wear out, but the guys at FMAS do their best to take care of people. I would know. Over the years in auto finance, I financed thousands of cars from NC to CA, and have known dealers from the best to the absolute snakiest. FMAS ranks at the top. In fact, when I shopped for my last car, I checked their inventory. I know they will take care of me. More

I had a great experience great customer service I was stunned at how easy bud made it to buy my caddie ...he was awesome and me and all of my family will be back stunned at how easy bud made it to buy my caddie ...he was awesome and me and all of my family will be back More

I had a great experience at Frank Myers auto was very friendly. And courteous. Found just the right car at the eight price.thanks for everything. friendly. And courteous. Found just the right car at the eight price.thanks for everything. More

I wanted to publically thank Bud, Jennifer, Keith and Jason at Frank Myers Auto Maxx for their diligence in helping me get a new car. I was difficult to deal with but they never seemed to get frustrated Jason at Frank Myers Auto Maxx for their diligence in helping me get a new car. I was difficult to deal with but they never seemed to get frustrated with me. They made it easy by saying everything in easy to understand words, being patient with me even though I was indecisive and showing me cars that would work for me instead of trying to stick me in something I didn't want. My neighbors are all jealous of my new Yukon but they are just haters and I LOVE it! I have no plans to ever buy another car anywhere else. More