Frank Myers Auto Maxx
Winston-Salem, NC
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Absolutely wonderful I presented to the folks exactly where I was and what we were looking to buy. We were never rushed or pressured in any way. We took several test drive I presented to the folks exactly where I was and what we were looking to buy. We were never rushed or pressured in any way. We took several test drives and completely satisfied! More
Best car buying experience. Thank you to everyone there at Frank Myers Auto Maxx for helping my wife and I find a new car. Very professional, helpful and an all around great grou Thank you to everyone there at Frank Myers Auto Maxx for helping my wife and I find a new car. Very professional, helpful and an all around great group of people. Highly recommend this place if you are in need of a new, used car.. More
Wasted my whole day I called twice before I drove there from High Point. Asked to apply for loan over the phone before I drive all the way there, I get a congratulations I called twice before I drove there from High Point. Asked to apply for loan over the phone before I drive all the way there, I get a congratulations, I'm approved, I said you didn't get my s.s. number. She tells me we have programs that don't check your s.s., we go buy income. So, I said ok, I drive there. They were very nice. I tell the salesman my situation. I'm disabled, going through radiation and soon chemo. I tell him I have zero down, a trade of a older car, and bad credit. Told him how much I can afford and no co applicant. He goes back and forth I provided him bank statements,etc..then get asked if I have a co applicant, got asked alot, I didn't have any. So finally I'm told great news, we found a lender, all you need is 500 down. And said 500 dollars down is what's holding you from driving a car home today, I tell him maybe my mom can lend me but not 500, maybe 300. So I call my mom, she agrees to lend me 500. I let them know, they make me wait a while then another man I did see 4 comes over and again says I need a co applicant. I told him I thought I just need 500. No, the lender blah blah blah. ..I told him I can ask my mom but I doubt it.she reluctantly agreed. I give them my mom's information, and while later the salesman comes to me with a set of keys. Out of the whole lot, only one I qualified for. I wasn't crazy for it but after a test drive. I said ok. Give me the numbers. .I wait..again. ..then they come and ask if I got any more to put down. I said no.WTH,..I was there from 11 to 4...I was exhausted. They knew my situation. I managed to get 500 and a co applicant but that was not good enough. More
POOR CUSTOMER SERVICE AFTER YOU PURCHASE I bought a Chrysler 200 2013 back in February. Chris was an awesome sales person. 2 days after I bought the car the breaks were squeaking. I took it I bought a Chrysler 200 2013 back in February. Chris was an awesome sales person. 2 days after I bought the car the breaks were squeaking. I took it back and the auto shop said they were fine. Well it continued so my husband took it back a week later and they said they needed to. Be replaced and they would go halve . My husband also told them the car was hesitating and jerking a lot. They checked it and said it was fine. Well the car is still doing it and my breaks are still very very very squeaky. Oh we did pay half on th . Back breaks. I don't think we should of had to and I don't think the car runs right at al . I'm not happy wit . My purchase at all!!!!! OK so Tracy contacted me to make things right!!!!! Well..... He didn't my breaks are terrible and I know it ......STAY AWAY FROM THIS PLACE .....THEY ARE AFTER MONEY!!!!? I WILL BE CONTACTING LEMON LAW!!!! NO DUMMY HERE..... thanks for nothing Tracy I should have listened to ppl. More
waste of my time I made 2 trips to frank myers 1/15/15 and and apparently "EVERYBODY DOES NOT RIDE". I had all the information they asked for, had previously spoke wit I made 2 trips to frank myers 1/15/15 and and apparently "EVERYBODY DOES NOT RIDE". I had all the information they asked for, had previously spoke with 3 different people earlier that day and told them about the truck I seen on the website and was very interested. They explained yes its here on the lot so I went back filled out the credit app and sit around for nearly 3 hours. When they finally showed me the truck they wanted me to buy it was totally opposite and was by now close to closing time so they said the mangers want to get out of here, come back tomorrow. "I don't think so". Made me feel as if every person I spoke to wasn't listening. Only concerned about getting me in there to sell me. Wasted my entire day and no results. Only a push out the door at closing time and asked to return. I don't think that's good buisness to waste my entire day then tell me they want to get out of here. Guess I can thank Frank! More
Tracy made things right :) Last dec I bought a car from frank myers, I was very disappointed at first, i expressed my feelings and tracy reached out to me personally and made th Last dec I bought a car from frank myers, I was very disappointed at first, i expressed my feelings and tracy reached out to me personally and made things right. It's always a good feeling to know the owner cares and was quick to respond to my compliant. I would definitely recommend frankmyers now that I see the company cares about more then making money. More
updated review I went to buy a car at frank myers auto maxx, I initially had a really bad experience and wrote the " worst car buying experience ever" review. Tracy I went to buy a car at frank myers auto maxx, I initially had a really bad experience and wrote the " worst car buying experience ever" review. Tracy reached out to me and apologized for that and asked how he might be able to make things right so I would be happy and satisfied . We met , had a discussion and he made me pretty satisfied with the final result. Based on this experience . I would recommend frank myers auto maxx to anyone who wants a good car at a good price and who wants to deal with a fair and honest dealer. More
My Blessed Experience My experience as a first time car buyer at Frank Myers this weekend was awesome. I'm not saying it because I was able to get a car the overall custome My experience as a first time car buyer at Frank Myers this weekend was awesome. I'm not saying it because I was able to get a car the overall customer care was incredible! When I first came to the dealership I will be honest I was afraid! Because I had got so many "No's and Denies" in the past because of lack of credit establishment. So I stepped out on faith and set an appointment to come in. Before purchase I owned an old beat up '95 Honda Accord. With no money in my pocket and payday days away I gave it a try. My sales representative was good ol' Micheal Wagner. He's very eager to make stuff happen even if it kills him. He's friendly and tries his very best to satisfy. After had given all my info results came back I needed a co-signer or thousands down. So I called up my dad. He came, but was a little discouraged because his credit wasn't in good shape either. So we gave it a try. With him too.... Nothing. So with a smile on my face I vowed to save and come back. Once I got on the other side of town Wagner called me back and he had a deal!!! Before I knew it u was signing off on a 2013 Toyota Corolla!!! And I drove off that day!!! I don't force religion on nobody but God has a way of turning things around and blessing you when you're humble. And that I was! And everyday I get in my car I thank Him!!! I also thank the Frank Myers crew and my father because without them none of it would be possible! More
Frank Myers Auto Maxx gave us the 'YES' we had been waiting for! My husband and I had gone through some financial issues previously and were determined to get back on track. Last year, we ended up been waiting for! My husband and I had gone through some financial issues previously and were determined to get back on track. Last year, we ended up losing our car and had been renting a car for almost 4 months straight! (Imagine the cost per week!) We knew that we needed to get a new car but was told 'NO' by a few dealers mainly because of down payment and/or credit score. Recently, we were blessed to get $800.00 for a down payment. First, we headed out to a BUY HERE PAY HERE dealership but ironically they were CLOSED. So we decide to go to Frank Myers. We'd had 2 prior vehicles from there but I was still unsure of what deal we could get, if any. As always, everyone was so friendly. We were linked up with Josh (sales rep) and he was PHENOMENAL. He took time to listen, answer questions and was willing to do his best to help us get OUT OF THE RENTAL. We explained we had $800.00 available for down payment and although there were other options we were not able to do, he still submitted the information to the lender. After awaiting the decision, we got the "YES"!!! We went home with a 2012 Chevy Cruze that is beautiful and just right for us! It was great to have everyone at the dealership cheer and be just as excited as we were! And actually meeting and chatting with "Mr. Everybody Rides" himself, Tracy Myers, was a pleasant treat for us too! He and his team are THE BEST in our opinion. This dealership gave us that 'second chance' we needed and we are so grateful that God led us here! More
Tracy Meyers is an absolutely amazing car dealer and an even better friend. He is an old friend of my mother's and helped her buy me a car. Even though my mother's credit is bad, Tracy did everything he co even better friend. He is an old friend of my mother's and helped her buy me a car. Even though my mother's credit is bad, Tracy did everything he could to help and I got a way better deal than I expected. I would definitely recommend buying from Tracy Meyers!! More