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Frank Myers Auto Maxx

Winston-Salem, NC

Overview
Employees
Reviews
4.8
447 Reviews
The Myers Family has been serving the Triad community for more than 100 years. Frank Myers Auto Maxx specializes in helping people find, qualify for and own the vehicle of their dreams with little or no money down…even with less than perfect credit. Frank Myers Auto Repair is committed to providing a convenient, ethical and reliable auto repair facility while specializing in helping people cost-effectively maintain their vehicles to insure additional repairs and expenses are kept to a minimum. ABOUT FRANK MYERS AUTO MAXX: Frank Myers opened the original Frank Myers store more than 100 years ago in Flint Hill, NC (now East Bend). His grandson, Franklin Myers, and his great-grandson, Tracy Myers, have continued the Myers family tradition of being successful entrepreneurs for more than 10 decades. Their car dealerships and the rest of their family-owned businesses have employed hundreds of people and continue to serve happy customers. AWARDS: recognized as the best used car dealership in the Triad by the readers of YES! Weekly for 5 consecutive years, the best place to buy a used car in the Triad by the readers of the Winston Salem Journal, and one of the fastest growing small businesses in the country for 6 consecutive years by INC magazine. For more information on Frank Myers Auto Maxx, please visit their website at: http://www.frankmyersauto.com
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4200 N Patterson Ave

Winston-Salem, NC

27105

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Showing 447 reviews

August 23, 2024

They made so easy to drive away with a new Honda. Even got picked up from work to buy my car. Thank you guys. More

by mathais.barber3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Frank Myers Auto Maxx responded

Now THAT is what we like to hear. Thank you! We appreciate you and we'll be here when you need us.

August 23, 2024

Made my car buying experience seamless. They even picked me up from my job at lunch time. I would buy from them again More

by mathais.barber3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Frank Myers Auto Maxx responded

You were REALLY easy to work with, mathais.barber3, so THANK YOU for bringing JOY to what we do. You are appreciated.

August 23, 2024

Saleswoman and team are amazing will recommend to everyone Top notch customer service and support team Work with me on payment More

by antonio.brown511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Terradas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.T. Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addison
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Aug 23, 2024 -

Frank Myers Auto Maxx responded

Good afternoon and thank you for your kind words, antonio.brown511. We're grateful that you chose us and we hope that you enjoy your nicer, newer car for many years to come.

August 22, 2024

It was a great experience and Jessica was very friendly and kind , thanks for the experience ! More

by tre1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Frank Myers Auto Maxx responded

Thank you for your kind words, tre1998. We appreciate YOU and we hope that you enjoy your nicer, newer car for many years.

July 18, 2024

My experience was absolutely amazing and worked with me despite my difficult situation and would definitely come back! More

by taylorfoote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Terradas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cassandra
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Aug 07, 2024 -

Frank Myers Auto Maxx responded

Good morning, taylorfoote, and THANK YOU for your kind words. We appreciate you and we hope that you enjoy your nicer, newer car for many years to come.

July 03, 2024

Addison was very unhelpful. Didn't even give the feeling she wanted to help me get into a vehicle. Never found out and prices or any details on anything. Was basically told I w More

by imnatas
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tracy Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2024 -

Frank Myers Auto Maxx responded

Good afternoon, imnatas. My name is Tracy Myers, I'm the owner of Frank Myers Auto Maxx and I'm sorry that your car shopping experience wasn't what you expected or deserved. Please know that the person you reached out to, Addison. doesn't have the information you were requesting because she's an Appointment Coordinator. The only thing she has access to is our appointment calendar. For immediate answers about specific vehicles. please reach out to a member of our Sales Team at 866-242-1277. Thank you for sharing your concerns with us. We hope we get the opportunity to change your opinion about us.

Aug 07, 2024 -

Frank Myers Auto Maxx responded

Good afternoon, imnatas. My name is Tracy Myers, I'm the owner of Frank Myers Auto Maxx and I'm sorry that your car shopping experience wasn't what you expected or deserved. Please know that the person you reached out to, Addison, doesn't have the information you were requesting because she's an Appointment Coordinator. The only thing she has access to is our appointment calendar. For immediate answers about specific vehicles, please reach out to a member of our Sales Team at 866-242-1277 OR you can reach out to me directly at 336-831-0646. I'm here and eager to serve. Thank you and I look forward to speaking with you.

July 02, 2024

This dealership is awesome. ..I would recommend this dealership to all of my family and friends. More

by tracydavis080775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Frank Myers Auto Maxx responded

Thank you, tracydavis080775. We appreciate you and your kind words. It was a pleasure serving you and we look forward to seeing you down the road.

July 01, 2024

Jessica was wonderful. I am excited to have my 4 wheel drive Jeep.I am very happy with my service More

by Wendik72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Frank Myers Auto Maxx responded

Good afternoon, Wendik72 and THANK YOU for being so easy to work with. We're grateful that we were able to assist you. Please reach out if you need us. We'll be here for you.

June 29, 2024

Darien was very patient and truly took his time to get me riding! Thank you so much Darien More

by Kristawilson1101
Recommend Dealer
Yes
Employees Worked With
Darien Millsaps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Frank Myers Auto Maxx responded

It's great hearing from you, Kristawilson1101. We appreciate you sharing your car buying experience with the world. THANK YOU! We appreciate you and we'll be here for you if you need us.

June 27, 2024

It was a complete waste of my time to drive the hour and 20 minutes to get there after they told me I was approved said nothing about 40% down or a strong cosigner how can you be approved if you need a cosi More

by Bare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica Theodore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Frank Myers Auto Maxx responded

Good afternoon, Mr. Bare. My name is Tracy Myers, I'm the owner of Frank Myers Auto Maxx and I'm sorry that your car shopping experience wasn't what you expected or deserved. However, there seems to be some misunderstandings so THANK YOU for allowing me to offer some clarity. The 40% down that you mentioned was essentially our Sign and Drive Program but was NOT required. And we offer a lot of our patrons an option with a co because we can often get better lender terms. However, once again, it's not a requirement. I'm sorry that we didn't make that clear to you and we take full responsibility. You ARE still a perfect candidate for our $155 down payment program so please let me know if this is what you would like to take advantage of. I appreciate you and I look forward to hearing back from you

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