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Frank Myers Auto Maxx

Winston-Salem, NC

4.8
449 Reviews
The Myers Family has been serving the Triad community for more than 100 years. Frank Myers Auto Maxx specializes in helping people find, qualify for and own the vehicle of their dreams with little or no money down…even with less than perfect credit. Frank Myers Auto Repair is committed to providing a convenient, ethical and reliable auto repair facility while specializing in helping people cost-effectively maintain their vehicles to insure additional repairs and expenses are kept to a minimum. ABOUT FRANK MYERS AUTO MAXX: Frank Myers opened the original Frank Myers store more than 100 years ago in Flint Hill, NC (now East Bend). His grandson, Franklin Myers, and his great-grandson, Tracy Myers, have continued the Myers family tradition of being successful entrepreneurs for more than 10 decades. Their car dealerships and the rest of their family-owned businesses have employed hundreds of people and continue to serve happy customers. AWARDS: recognized as the best used car dealership in the Triad by the readers of YES! Weekly for 5 consecutive years, the best place to buy a used car in the Triad by the readers of the Winston Salem Journal, and one of the fastest growing small businesses in the country for 6 consecutive years by INC magazine. For more information on Frank Myers Auto Maxx, please visit their website at: http://www.frankmyersauto.com
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4200 N Patterson Ave

Winston-Salem, NC

27105

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Showing 449 reviews

January 29, 2022

Good service overall. Some information was poorly communicated, but we are satisfied with the overall results. More

by skylettekoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.T. Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Frank Myers Auto Maxx responded

We appreciate your transparency and your honesty, skylettekoon. We're sorry that our communcation wasn't as good as it should have been. Please reach out to our owner direct at 336-831-0646. His name is Tracy Myers and he wants to talk with you about what happened. His goal is to create an action plan to make sure the Team improves. Thank you and we look forward to hearing back from you soon.

January 22, 2022

Jessica was amazing this is the 2nd car I have purchased from her and her customer service is never anything less than amazing I'll continue to purchase cars from her as long as she is there. She greets you More

by wardwallace57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Frank Myers Auto Maxx responded

Thank you very much, wardwallace57. We appreciate your kind words about Jessica and your car buying experience at Frank Myers Auto Maxx. We hope you enjoy your nicer, newer car for many years.

January 15, 2022

It was pleasant; but the financing was declined and at this point am not sure where this deal stands More

by Cjsmith964
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Terradas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Frank Myers Auto Maxx responded

Good afternoon, Cjsmith964. I'm disappointed that you changed your review...especially after we just spoke about what happened this morning. I can assure you that we have financing available for you. We simply can't get any definitive answers for you today because banks are closed. We look forward to getting the information we're looking for on the next business day, pending the possible bad weather, and making you happy with your nicer, newer vehicle like you deserve. Enjoy your weekend and stay safe out there. We'll talk soon.

Jan 15, 2022 -

Cjsmith964 responded

My financing was declined and this has been a disaster

January 14, 2022

I LOVE JESSICA! VERY THOROUGH AND PROFESSIONAL. A VERY BLESSED AND PLEASANT SOUL. I LOVE KEITH, WE'VE MADE A NEW FRIEND. VERY KIND AND HELP ONE TO UNDERSTAND WHAT'S GOING ON, REALLY PUT MY HUSBAND AND More

by Anitacooper416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Frank Myers Auto Maxx responded

Thank you very much, Anitacooper416. We appreciate you and we look forward to seeing you again soon.

December 27, 2021

Great salesman, worked with me to get me what I wanted. Was very helpful and polite More

by ReneeHall42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Jan 01, 2022 -

Frank Myers Auto Maxx responded

Happy New Year, ReneeHall42, and CONGRATS on your vehicle. You were a lot of fun to work with and we appreciate that.

December 16, 2021

Ty was really great she helped me get my brand new 2015 chryselephantine 200 at 20 years old! More

by Alexbreen64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.T. Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Frank Myers Auto Maxx responded

Thank you for your kind words, Alexbreen64. We appreciate you and we look forward to serving you again in the newr future.

November 30, 2021

I had an amazing experience with Jess I didn’t believe I would come in here and leave with an Infiniti with $99 down and I did I’ll come see her for every car I buy from now own More

by Jplumley1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Terradas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Frank Myers Auto Maxx responded

We love our customers for life so THANK YOU, Jplumley1971. Give us a call if you need us. We'll be here for you.

November 30, 2021

I have purchased several cars from Frank Myers Auto Maxx. Thank you Micheal, wonderful salesman More

by hutchens_01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Wagner
Jan 07, 2022 -

Frank Myers Auto Maxx responded

We appreciate your continued support, hutchens_01. Thank you and Happy New Year!

November 30, 2021

Good people that help with every question you may have four them help find what u are looking four in a car More

by Devon_olamae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.T. Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Frank Myers Auto Maxx responded

Thank you for your kind words, Devon_olamae. We appreciate you and we're here if you need us.

November 16, 2021

Friendly, helpful and Mike even treated me to dinner! Definitely recommend to anyone needing to rebuild credit More

by myoung5314
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Dec 03, 2021 -

Frank Myers Auto Maxx responded

Thanks for being a part of our extended family, myoung5314. We appreciate you and look forward to seeing you again soon.

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