Frank Leta Honda

I was looking for a service center who could complete a safety and emissions inspection on my vehicle so I could renew my tags. I had called several shops near me to see if they could do it, but they coul safety and emissions inspection on my vehicle so I could renew my tags. I had called several shops near me to see if they could do it, but they could not set up an appointment at a time that was convenient for me. However, I was relieved when I called Frank Leta Honda and was told they could set up an appointment for me first thing Saturday morning. I arrived at my scheduled time, was promptly greeted, had the inspections completed to my satisfaction, and they even washed and vacuumed my car. I was thrilled with their service and would definitely recommend them to anyone. More

Don't be fooled by the great reviews. I just bought a car from this dealership, everything was great til I signed the deal. Found out later after I brought it home that the motor mounts were broken. I lived from this dealership, everything was great til I signed the deal. Found out later after I brought it home that the motor mounts were broken. I lived up to my bargain, bought it at asking price, paid on the purchase and didnt give it the once over at another dealer. I called after the sale (two days) and told them what I found out. After getting the run around I was told "as is Buddy" and "we already cashed the check" also "I sold it too low, we didnt make enough off of the sale to fix it" He did not care in the slightest whether I buy a car in the future or anyone else I know either. He offered to let me bring it back and give me my money back and I said "yes, then you'll sell it for more now that you know what its worth right" and he laughed and said "xxxx yes!" He was rather insistant. He wanted it back!! Did'nt care whether I was happy or not, told me so. This is the general Manager. I understand used cars. I accept the scratches, the broken vents, the missing antenna that I have to buy. I do expect that I'm not buying my car from uncle Bubbas used car lot and the car should have been inspected and sold in good condition, Unfortunately it was'nt the case. This is not an isolated incident, just found out a friend tried to deal with them and it was a mess. I'm livid. I'm going to end up spending the additional cash to fix it but its just not right, I asked if anything was wrong with the car and was told no. Just because I came out ahead for once doesnt mean they can take advantage of a customer. All they had to do was make it right. More

We already bought a vehicle from them last year, a Honda Pilot. Since we had such a great experience before, we decided to go back. We just closed a deal with them for another Honda Pilot, and the experie Pilot. Since we had such a great experience before, we decided to go back. We just closed a deal with them for another Honda Pilot, and the experience was even better! Stacey was her usual helpful, kind self. Robert in finance broke it down for us in plain English. Dolph, one of the sales managers, even came out to speak with us personally! Way to go, Frank Leta! We would refer anyone there! More

I purchased a new 2010 Honda Accord from Frank Leta Honda back in late January and I just reached the time for my first oil and filter change. When I bought the car my salesman told me my first oil and filte back in late January and I just reached the time for my first oil and filter change. When I bought the car my salesman told me my first oil and filter change would be free. When I arrived at the service department I asked if this oil change was free and I was told that it was. I kinda thought that maybe they changed there policy. At the time I also had the tires rotated. The service was fast and the waiting area was comfortable. They also washed the car complementally after completeing the serviceI have to add that this was the 6th Accord I purchased but the first from Frank Leta. I never received a first oil filter change free at any other dealer, and I always come back to the dealer for all required maintenance. More

We wish we had bought our first Honda from Frank Leta. The difference in the sales experience was HUGE. The staff was friendly without being pushy, answered questions and explained everything. It's the The difference in the sales experience was HUGE. The staff was friendly without being pushy, answered questions and explained everything. It's the first time we had such a "painless" new car purchase experience. More

This was our 1st car purchase from Frank Leta Honda (we have purchased 4 new cars through Bommarito Dealerships) and was by far THE worst experience we've EVER had. They did the "ole' bait and switch". We have purchased 4 new cars through Bommarito Dealerships) and was by far THE worst experience we've EVER had. They did the "ole' bait and switch". We came to an agreement on a price for a vehicle and took delivery of said vehicle only to be called 3 days later by the salesmanger, Dolph, who then stated we had purchased the WRONG vehicle and we needed to return the vehicle asap....We had all proper documents signed and correct with the vehicle we purchased, Dolph then inturn said he would not release the title until we brought back the vehicle we purchased and we could then renegotiate the price on another vehicle "he thought" we originally purchased....Long story short we DID return the vehicle (there was TONS of lies being thrown at us regarding the original sale). We went to Bommarito Honda in Hazelwood and were in and out within 2 hours with the vehicle we wanted with NO PROBLEMS or lies..... More

Great experience at this dealership. From the moment my fiance and I walked in the door, we were treated promptly with courtesy and respect. The facility was very well-kept and the employees were very know fiance and I walked in the door, we were treated promptly with courtesy and respect. The facility was very well-kept and the employees were very knowledgable. The service work was completed on time and as promised. I would definitely used this dealer again. More

Frank Leta associates go above & beyond what to most dealerships is a drive thru service to get you in and out in the least amount of time. This is actually the very first time I bought a car and it fel dealerships is a drive thru service to get you in and out in the least amount of time. This is actually the very first time I bought a car and it felt like I was buying a Ferrari! I felt like I was the only customer in the dealership. A first class experience with first rate associates. I've NEVER been treated this well buying a car EVER. Even the follow up correspondence made me feel special. I can't thank all of you enough for such a wonderful buying experience. I wanted to come back and buy another car just for the thrill! I had always dreamed of owning a Honda, and not just any Honda but, one from - yes, you guessed it! Frank Leta Honda! They made my dream come true. Thank you for the outstanding customer service, professional, and knowledgeable staff. What ever you're doing keep it up. 5 star dealership! Best in the business~ BRAVO! More

The staff at Frank Leta Honda are fantastic! The saleswoman we worked with was not pushy, and she was with us from start to finish. They gave us a great deal also! We bought one car there already saleswoman we worked with was not pushy, and she was with us from start to finish. They gave us a great deal also! We bought one car there already and we are going back to make another purchase by the end of this year. We recommend Frank Leta to everyone! More

Bait and Switchers. Had an agreed upon deal (salesman and sales manager) one evening at closing time and came back next morning to sign papers and take delivery of in-stock vehicle. Would not honor previous sales manager) one evening at closing time and came back next morning to sign papers and take delivery of in-stock vehicle. Would not honor previous evening's agreement. Wanted additional $1,150. Had the distinct impression that I was part of a very bad SNL skit. Except I wasn't. Had purchased from them several years ago, but recent visits to their store will definitely be my last. I've had Hondas since the early 1980s and will stick with Honda for all the well-known reasons, but never again Leta. Never. More