Frank Leta Honda
O'Fallon, MO
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Very pleased with service. This was first service and I was furnished with a loaner to use. I had two minor problems to check. Both were addressed and documented in the computer. I was also able to use a d was furnished with a loaner to use. I had two minor problems to check. Both were addressed and documented in the computer. I was also able to use a discount coupon for my service. As always my MDX was cleaned inside and out when I picked it up. More
I went to this dealership because of their low internet price. Only to find that their prices were higher on accessories. After I made a deal, put a deposit on my credit card, my salesman, Curt, called to price. Only to find that their prices were higher on accessories. After I made a deal, put a deposit on my credit card, my salesman, Curt, called to inform me that I would have to pay MORE since I was going to pay cash. Several times he would tell me he was going to call me back in 10 minutes and it would be the next day when he called me back. When we decided to go elsewhere because of their unethical tactics he told me that they were the only dealership that had this vehicle. He didn't even have the vehicle in his inventory. I prefer to do business with people that are honest and treat me with respect. I would HIGHLY recommend Bommarito Honda. No games, honest fair pricing. After talking with family and friends I learned that I'm not the only person to be treated with these tactics at Frank Leta. More
Customer service is exceptional! I am always treated respectfully & in a cordial way. Marcus from the auto service dpt is very friendly, polite & always provides excellent service. I feel very comforta respectfully & in a cordial way. Marcus from the auto service dpt is very friendly, polite & always provides excellent service. I feel very comfortable with the service & treatment. Recently I had my car serviced and it was going to take longer than expected, a loaner was immediately arranged for me so I can go and run my errands. They even provided the vehicle I requested. The cost is a higher than other auto services. Highly recommend Frank Letta auto service & dealer. More
The dealership is always clean, the environment friendly. Fromt he froint desk to the sevice poeple, even mechanics are friendly. The serivce I have recieved has always been prompt, accurate, and delivered Fromt he froint desk to the sevice poeple, even mechanics are friendly. The serivce I have recieved has always been prompt, accurate, and delivered as promised with a smile. I refer everyone I can to Frank Leta!! More
Excellent car dealership. I drive 30 miles out of my way to have my cars serviced at Frank Leta Honda for two main reasons. It is a beautiful new facility that is clean, comfortable and smokefree. The oth to have my cars serviced at Frank Leta Honda for two main reasons. It is a beautiful new facility that is clean, comfortable and smokefree. The other reason is the service department seems very honest. More
Our 2005 Honda CRV required its 90,000-mile service and the service was completed on time, as promised, within four hours of the time we dropped off the car. The dealer called during the service and update the service was completed on time, as promised, within four hours of the time we dropped off the car. The dealer called during the service and updated us on status of the repair. So the work was done on time and on the price told to us when we dropped off the car. More
I have purchased two vehicles from Frank Leta Honda, a 2008 Honda Accord EX in February 2008, and a 2011 Honda Pilot EX-L in August, 2010, and have had both vehicles serviced a Frank Leta Honda. My experi 2008 Honda Accord EX in February 2008, and a 2011 Honda Pilot EX-L in August, 2010, and have had both vehicles serviced a Frank Leta Honda. My experience with both the Sales reps and Services reps have been excellent. More
We purchased our 2007 Accord from Frank Leta and have since had all service done there. It is a great dealership from purchase to service. The service department is great at letting me know what issues since had all service done there. It is a great dealership from purchase to service. The service department is great at letting me know what issues will be coming up i.e. tires, brakes, without a hard sell to have the work done right then. More
I stopped in over my lunch hour to have my Pilot serviced with an oil change and have the tires rotated. My car was serviced, tires rotated and washed in less than one hour. The staff was friendly and helpfu with an oil change and have the tires rotated. My car was serviced, tires rotated and washed in less than one hour. The staff was friendly and helpful. The waiting area is clean, offers free beverages and snacks. The price was about the same as a quick oil change station. More
I made my appointment over the phone at the last minute and they worked me right in. On arrival, I was greeted immediately in a very clean bay. After doing a little paperwork, I got a free drink and walk and they worked me right in. On arrival, I was greeted immediately in a very clean bay. After doing a little paperwork, I got a free drink and walked the showroom and then waited on a very comfortable couch and read my book. I could have watched the flat screen tv if I chose to. The service writer personally came and got me to tell me a few recommendations about my vehicle and then again came and got me when the vehicle was complete. The car was washed and brought right up to the side door for me; what more could you ask from a service visit! More