Frank Leta Honda
O'Fallon, MO
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Wanye Burns was very freindly and knowledgable, the only thing i didnt care for was the "middle man" feeling when i haggled price. He did consider my offers and we finally agreed on a price i felt comfortab thing i didnt care for was the "middle man" feeling when i haggled price. He did consider my offers and we finally agreed on a price i felt comfortable with. More
My wife went to look for vehicles while I was at work. She went to Frank Leta Honda and was pressured into purchasing a vehicle that was overpriced, did not fit our budget, and our family does not physica She went to Frank Leta Honda and was pressured into purchasing a vehicle that was overpriced, did not fit our budget, and our family does not physically fit in the car. Furthermore, they pressured her to purchase the car without talking to me about it and had her complete the loan and title without my name on either. None of this takes into consideration the poor design, lack of performance, and low quality of the 2012 model year Honda. More
It seems a joke, but it is not. Before going to this It seems a joke, but it is not. Before going to this place, I talked with two people of Frank Leta. We agreed a price of $8,100 for a used car. I a It seems a joke, but it is not. Before going to this place, I talked with two people of Frank Leta. We agreed a price of $8,100 for a used car. I arrived, I drove the car, and I went inside to close the chapter. However, it seems they changed the price of the vehicle before meet me inside in their offices. The webpage was saying in that moment that the price was $11,990. The price was totally different a couple of hours ago though. My conclusion was they were playing with me changing the price. I told them my story but they told me they were not responsible for the price in the webpage and what other salesperson called Kevin (he wasn´t working at that moment there, or that is what they told me) told me before in our conversations. After 10 minutes, my salesperson arrived an offered me the car for $8,100, but I would have to do right at that moment in cash. What the xxxx? So, are they now willing to lower the price of the car for $4,000?? What did they really want? Not lower the price above $8,100? In that case, they just need to tell you through the phone, and we all can avoid lose our time. I was totally pissed of this place, and if that is the way they usually make business, I would not recommend this place to any of my friends. More
Very satisfied with this dealership. Dean is very friendly and willing to show me the car that I want. I decided to test drive with an used 2010 Honda civic, Dean gave me a pretty good price for that friendly and willing to show me the car that I want. I decided to test drive with an used 2010 Honda civic, Dean gave me a pretty good price for that Civic with low mileage. He did not pushy and very funny guy. After I decided to buy that car, the finance step was very fast and easy. Furthermore, Dean also helped me choose the right insurance plan. Overall, I had a great experience with this dealership and I would recommend my friends to here. More
Just leased a Honda Odyssey EX-L. For a busy person, it was such an easy experience. Was given a great price over the phone as was able to come up with really favorable lease terms. Pretty much all of th was such an easy experience. Was given a great price over the phone as was able to come up with really favorable lease terms. Pretty much all of the paperwork was done when my wife and I got out there (except for a few items that we hadn't provided them previously). We weren't kept sitting around waiting to get everything done. We were seemlessly passed to someone else to finalize the deal and sign all of the paperwork. Within a short period of time we were getting an overview of the car and it's features; and, then we we were on our way! This was such a great experience and probably the best car buying or leasing experience that either of us have ever had. More
The sales staff went out of their way to alert us to the arrival of vehicles in their inventory that we were interested in, gave us good pricing and worked through the transaction quickly. arrival of vehicles in their inventory that we were interested in, gave us good pricing and worked through the transaction quickly. More
On our first night in to test drive the vehicles, Wayne was very helpful in getting us test drives of 2 different Fit's. Wayne discussed the various options on the instrument panel. This was helpful to m was very helpful in getting us test drives of 2 different Fit's. Wayne discussed the various options on the instrument panel. This was helpful to me after the purchase. We did not commit to a purchase on our first visit and Wayne was not pushy about us not purchasing. We told him that we would visit another dealership and he did not try to prevent us from doing that. We were very impressed with this action. Couple of days later we decided to buy from Leta only with a preferance on a color that wasn't on the lot. I received a call from Wayne asking for a 2nd color preferance and I told him the 2nd color preferance is the same as the first. Once he knew we were set on that color we didn't hear from him till he had obtained the color we desired. The only small problems with the deal was, we were not asked to come in prior to closing to complete a finance application and I hate being forced to make a decision regarding the extended warrenty. I don't like spending $2,000 without thinking it over for more than 5 minutes. I understand the reasonning for this, but I still don't like it. Overall we were happy with our purchase experiance at Leta and after 2 days of driving it I know I made the right decision. More
loved the service, Jeff was very honest and sincere about what my Acura needed,Jeff called to say what the car needed now and what could wait until the next visit. I really appreciated that. he also made cal what my Acura needed,Jeff called to say what the car needed now and what could wait until the next visit. I really appreciated that. he also made calls to my extended service contract about my transmission. Thanks again More
Frank Leta is always professional and their dealership is clean and bright. Their staff is always friendly and greet you right away upon your arrival. Their express service is very helpful, so you don't ha clean and bright. Their staff is always friendly and greet you right away upon your arrival. Their express service is very helpful, so you don't have to sit around very long for an oil change or quick tire rotation. The car wash for after each service visit is a nice touch. More
The experience we had was JUST like the tv ads on tv - you really can't beat a leta. We had a good time during our visit and purchase. We would very highly recommend anyone looking for a new or used veh you really can't beat a leta. We had a good time during our visit and purchase. We would very highly recommend anyone looking for a new or used vehicle to take the time to come to Frank Leta Honda. Honest!! More