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Frank Leta Honda
O'Fallon, MO
846 Reviews
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May 01, 2012
Gordon was GREAT to work with we found him to be Gordon was GREAT to work with we found him to be knowledgeable friendly and fun! He was willing to do the best he could to get us a super price and s Gordon was GREAT to work with we found him to be knowledgeable friendly and fun! He was willing to do the best he could to get us a super price and superb service. We will buy all of our cars from Gordon and Leta! More
by King1958
Employees Worked With
Gordon
April 30, 2012
Great experience with Leta Honda and salesman Gordon.Beautiful and professional dealership with the friendliest employees of any dealer I've visited. Gordon made the purchase very pleasurable. Gordon.Beautiful and professional dealership with the friendliest employees of any dealer I've visited. Gordon made the purchase very pleasurable. More
by aozanic
Employees Worked With
Gordon
April 16, 2012
I purchased a Honda Pilot from this dealership. The service was 1st class. I have been looking for a year and visited this dealership twice. Each time was a good experience and my salesperson,Nate was service was 1st class. I have been looking for a year and visited this dealership twice. Each time was a good experience and my salesperson,Nate was very knowledgeable. I had many questions after a year of looking and he was very patient. I did not feel pressured to buy and following my purchase I still feel that way. The service from start to finish was awesome and will surely return for future purchases. I recommend this dealership and Nate, they will not disappoint. Love my Honda! More
by munahayes
Employees Worked With
Nate Thomas
April 14, 2012
Worst Car buying experience I have ever had. Car was not delieverd to me. Had to go back 7 times after buying car because of screw ups on paperwork. Was lied to about how much my taxes were going to not delieverd to me. Had to go back 7 times after buying car because of screw ups on paperwork. Was lied to about how much my taxes were going to be. By a $1000.00. All they cared about was making the sale. Horrible dealership! More
by tlyons03
Employees Worked With
Frank Strum, Gus
April 06, 2012
We love Honda's and this dealership delivers in every aspect, but especially a comfortable low stress and pressure atmosphere. The professionalism shown, and knowledge of the product are second to none. aspect, but especially a comfortable low stress and pressure atmosphere. The professionalism shown, and knowledge of the product are second to none. I can't thank our sales professional enough , Mr Wayne Burns for his service and committment to doing everything possible to meet our needs and requirements. We will be shopping soon for another Honda, and you can be certain we will be headed back to Frank Leta Honda, and work with Wayne once again. Thank you so very much for everything. We love our new 2012 Civic, and have already spread the word to family and friends about the dealership, and especially Wayne. Thanks, M/M Robert Bucy More
by raljbucy
Employees Worked With
Wayne Burns
March 30, 2012
I purchased a new vehicle at this dealership on 1-6-2012. I signed up for the extended warranties, but when I read through the paperwork at home later, I decided I did not want the extra coverage. (There wer I signed up for the extended warranties, but when I read through the paperwork at home later, I decided I did not want the extra coverage. (There were too many items not covered, and/or the wording was very vague.) I visited the dealership on Jan 28th, well within the first 30 days of the warranty, to request a cancellation. I signed a document and was told it would be cancelled. Today is March 30th and, according to the warranty services company, the dealership has not notified them of my cancellation. I am talking $2540 here. I have visited the dealership twice and have contacted them numerous times. THEY DON'T CALL BACK!!!!!! I finally received one returned call from the sales manager followed up by an email from the dealership on March 5th stating that the warranties were cancelled as of January 28th. I decided to follow up with the warranty company on March 27th, found out the contract has not been cancelled, and was told by a customer service rep. that it was an easy task simply involving a message via computer. I called Frank Leta that day and asked for a MANAGER. The person who took the call wrote a detailed message and said she would give it to a manager. NO ONE CALLED BACK!!!!! I checked with the warranty company today--they still have not been notified!!!! I am going to the dealership for the third time now!!!!!!! I would not recommend this dealership to anyone! More
by gcalderone
Employees Worked With
Gordon/ Matt
March 28, 2012
Do not deal with Eric Gioia for any reason. The most rude and unprofessional person I have ever had to meet. Eric is the used car sales manager. He does not keep his word and does not seem to care a rude and unprofessional person I have ever had to meet. Eric is the used car sales manager. He does not keep his word and does not seem to care about customer service or satisfaction. More
by wentz1
Employees Worked With
Eric Gioia
March 25, 2012
We LOVE our 2011 ACURA !!! This was are first time ever visiting Frank Leta's and their associate VIC KREMAR showed us all the beautiful cars, explained all the questions we had,was very thorough, kind and visiting Frank Leta's and their associate VIC KREMAR showed us all the beautiful cars, explained all the questions we had,was very thorough, kind and generous with his time. There was so many nice rides that I kept changing my mind on which one I wanted. NOT a problem, VIC let me drive all of them,if I wanted, ensuring that the one I got was the one I wanted most, according to my needs. I found the one; 2011 ACURA TSX !! Thanks VIC, for letting me decide!! Their outstanding service continued with Bryan in financing, handling all our needs to get us the very best offer in financing, to an excellent extended warranty, which I highly recommend for that priceless peace of mind! Even the ceramic window tinting offer was irresistably COOL (seriously, no pun intended),Frank Leta's ultimate customer care is unbeatable to any other dealership Im aware of nor ever heard of. The way they remain loyal to their customers AFTER a LETA ACURA has been purchased amazes me. VIC KREAMER gave us his card to call for any and all questions/help which we sure needed after we bought it (lot's of great things the car does). Even set-up a bluetooth handsfree for my phone,in our ACURA before we left which sure made my fiance happy!(has well has all the drivers out there unaccounted for, Im sure!) We're getting married in a few months and we were looking for a nice new car. Last night we just hit the open road, and we both were impressed at the handling, the comfort, and the headlights offered the very best for night driving of any car we've had. I'm still excited about going back for my first complimentary oil change alone. Not to mention the free all the time car washes/vacuuming from their Service Dept.!! No B.S.! Thanks VIC KREMAR and Frank Leta's staff/service, we'll be doing business/friends for a long time! :) More
by TMT-B
Employees Worked With
Vic Kreamer
February 29, 2012
Mr. Prater was awesome in helping us purchase our new vehicle. He was very patient and not at all pushy! We are very pleased with the overall experience and look forward to dealing with Frank Leta Hond vehicle. He was very patient and not at all pushy! We are very pleased with the overall experience and look forward to dealing with Frank Leta Honda in the future. More
by craig.jmk
Employees Worked With
Matthew Prater
February 28, 2012
I had bought a 2009 Civic from Frank Leta 3 1/2 years ago. I was in an auto accident and the car was totaled. I knew that I wanted to go back to Frank Leta for my next car. I purchased the car from Wa ago. I was in an auto accident and the car was totaled. I knew that I wanted to go back to Frank Leta for my next car. I purchased the car from Wayne Burns. He not only helped me get a fair price for the car I bought but he helped me get a fair price for my totaled car from the insurance company. I would highly recommend Wayne Burs as a sales associate and Frank Leta Honda to anyone who wanted to buy a new car. They are friendly and the dealership has a great atmosphere. Wayne is friendly and professional to work with. More
by pennyauld
Employees Worked With
Wayne Burnes
