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Frank Leta Honda

O'Fallon, MO

4.7
840 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 840 reviews

June 24, 2022

Ryan Pennington was very easy to work with when we were buying our new pilot. More

by Jonesjen520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! Enjoy your new Pilot!

June 22, 2022

Devin and Fred were absolutely amazing during the process of buying a new car for my husband. They are extremely friendly and very flexible with us! I would highly recommend if you stop in to ask for both of More

by crotunda1394
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin, Fred
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for sharing your experience, we appreciate the feedback and will pass it along to our team.

June 21, 2022

Devin helped us get our new car and worked through all of the details in a prompt and professional manner. Ask for her when you go the Frank Leta Honda. More

by Stan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Baner
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review, Stan! We are glad Devin was able to help with your vehicle purchase.

June 18, 2022

Eric was absolutely amazing helping me find a new car after mine was stolen, made the whole process quick and easy! More

by gianopulosl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric P
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We will pass along the feedback to our team.

June 18, 2022

Kyler & Fred Is amazing Salesman. I loved Working with them they made sure I got my New Car & im so happy …. Thanks Guys More

by Meshargreen24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred , Kyler
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We will pass along the feedback to our team.

June 17, 2022

Kyler was fantastic to work with. We ordered a 2023 Honda Odyssey back in March. Kyler was in frequent communication with us on the expected delivery date to the dealer. Once it ar More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for sharing your experience, Dale! We are glad Kyler was able to help with the purchase of your Honda and will pass along the feedback to our team.

June 16, 2022

Devin is an amazing young woman who helped me buy my car with the least hassle. Everything was easy with her help. She is kind, smart, funny and a hard worker. Frank Leta Honda is lucky to have her. Frank More

by Terrieanderson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin, Eddie
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for sharing your experience! We appreciate the feedback and will pass it along to our team, especially Devin.

June 16, 2022

Cody was everything you want in a salesperson. Not only did he know about the product he was selling , he was a blast to deal with, had to be the funnest time buying a car!!!! More

by Suzienae33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Zans
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We are glad Cody was able to help with your vehicle purchase.

June 14, 2022

Ryan was so awesome! I was able to get the vehicle I wanted at the price I wanted. Fair trade in value on my current vehicle. Process was smooth and fast! I recommend buy More

by MandyRob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for sharing your experience! We are glad Ryan was able to help with your vehicle purchase.

June 14, 2022

Craig took great care of my son for his first car purchase. Entire team was kind, helpful and courteous. More

by kala e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig R.
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review! We hope your son enjoys his new car.

Jul 03, 2022 -

kala e responded

Well we have had an issue since the initial review. The car was taken back to the shop for a repair, it’s been 5 days and we still do t have a loaner. Unfortunately, the sales pitch didn’t say “loaner only if available.” First car purchase and car being serviced 14 days after purchase and now have nothing to drive . Ouch!

Jul 06, 2022 -

Frank Leta Honda responded

Kala, thank you for your additional feedback. My service manager will be reaching out to discuss your repairs. Please reach out if you need anything!

Jul 08, 2022 -

kala e responded

And so it continues, service manager didn’t call, I called and left a message Wednesday morning. No returned call. Called Thursday to talk to our sales rep who is no longer with the organization. Another gentleman said he would take this on personally and get back with me or have service manager call. Still nothing. I find it hard to believe that there are no loaners available for the past 10 days at EITHER location. Someone PLEASE call me and explain what is going on.

Jul 08, 2022 -

Frank Leta Honda responded

Kala, our service manager Kevin Gundy can be reached at kgundy@frankleta.com. Please reach out if you do not hear from him soon.

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