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Frank Leta Honda

O'Fallon, MO

4.4
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

June 12, 2012

I recently purchased an new Honda Fit from Leta Honda and the service that I received was outstanding! Matt Prater and Michael Craft were professional, courteous and willing to go the extra mile which made t More

by hmurphy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Prater and Michael Craft
June 12, 2012

Arrived at dealership to test drive CRV and look at other vehicles. Kent was more than happy to help us and even talked with my 3 year old. We thought the CRV was too small and then test drove a crosstour. W More

by rescue17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent, Gus
June 02, 2012

I went there for a oil changed on 7/16/12 , Paul as my service advisor and techician 535. and on the honda multi point vehicle inspection checklist. they said I need to change the battery, I decided not More

by rubahsakti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave
May 25, 2012

I got my car from Frank Leta. After few months, a foul smell started coming from my AC. I took my car to service repair and they said its because of dirty air filter and asked me to replace air filter. Th More

by AnnoyedCustomerOfFrankLeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember name
May 25, 2012 -

Frank Leta Honda responded

On behalf of Frank Leta Honda, I'd like to apologize for your negative experience. It is our goal to provide the highest level of customer satisfaction to all of our customers 100% of the time. I would love the opportunity to make things right. I have spoken with my Service Manager about the issue. Please contact me on my direct line (636) 336-5043, or e-mail me at joe@frankleta.com, and we can work towards getting rid of that smell. Again, I apologize for the inconvenience, and would love the opportunity to correct this issue. Thanks, Joe

May 23, 2012

I went to Frank Leta Honda looking to buy a basic used Jeep within my price range and they made it possible for me to to get the exact Jeep Wrangler I was looking for plus with some upgrades. I highly rec More

by enos-9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Kaiser
May 04, 2012

Both Gordon Martin and Michael Ozanic assured my husband and I we were going to drive away in a car we loved and they were totally right. Gordon did not waste any time showing us vehicles we could not affor More

by dunnmichele88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Martin and Michael Ozanic
May 01, 2012

Gordon was GREAT to work with we found him to be Gordon was GREAT to work with we found him to be knowledgeable friendly and fun! He was willing to do the best he could to get us a super price and s More

by King1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon
April 30, 2012

Great experience with Leta Honda and salesman Gordon.Beautiful and professional dealership with the friendliest employees of any dealer I've visited. Gordon made the purchase very pleasurable. More

by aozanic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon
April 16, 2012

I purchased a Honda Pilot from this dealership. The service was 1st class. I have been looking for a year and visited this dealership twice. Each time was a good experience and my salesperson,Nate was More

by munahayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Thomas
April 14, 2012

Worst Car buying experience I have ever had. Car was not delieverd to me. Had to go back 7 times after buying car because of screw ups on paperwork. Was lied to about how much my taxes were going to More

by tlyons03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Strum, Gus
Apr 16, 2012 -

Frank Leta Honda responded

tlyons03, I am very sorry to hear about your negative experience. At Frank Leta Honda, we take customer satisfaction very seriously. I would love the opportunity to set things right. Please don't hesitate to contact me directly at 636.336.5043, or e-mail me at joe@frankleta.com. Again, I am sorry for the inconvenience, and I hope we can work towards a resolution. Sincerely, Joe Brown

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