Frank Leta Honda
O'Fallon, MO
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I recently purchased an new Honda Fit from Leta Honda and the service that I received was outstanding! Matt Prater and Michael Craft were professional, courteous and willing to go the extra mile which made t the service that I received was outstanding! Matt Prater and Michael Craft were professional, courteous and willing to go the extra mile which made the entire experience stress-free and pleasant! This is my 3rd Honda but the first time I've done business with Leta Honda and i must say I can't imagine doing business with anyone but Leta! Thanks again Matt and Michael, you're awesome! More
Arrived at dealership to test drive CRV and look at other vehicles. Kent was more than happy to help us and even talked with my 3 year old. We thought the CRV was too small and then test drove a crosstour. W vehicles. Kent was more than happy to help us and even talked with my 3 year old. We thought the CRV was too small and then test drove a crosstour. We loved it. We had asked to drive a 6 cyl and Kent got us a 4 cyl. My wife was more than thrilled with the 4 cyl. It had plenty of power. When we returned from the test drive I suggested we talk price. Im very internet savvy and already had a no haggle price that is very fair from the insurance companies buying program. Kent beat without even knowing the price I had. I also knew the black book and KBB price for our trade. Again, they beat our price. We Went and met with Gus the finance manager. I had financing through a bank that had offered a great rate. Gus matched the rate and threw in Gap insurance no charge. It was a great experience overall. Definitely would buy from them again. (Napleton Honda, you guys could learn something here. Are you taking notes?) More
I went there for a oil changed on 7/16/12 , Paul as my service advisor and techician 535. and on the honda multi point vehicle inspection checklist. they said I need to change the battery, I decided not service advisor and techician 535. and on the honda multi point vehicle inspection checklist. they said I need to change the battery, I decided not to do it at that day since i have to go somewhere else. a couple day later I got a phone call and a coupons that basically mentioned that my car required immediate attention since the battery is dying. and finally I went there to change my battery yesterday. I mentioned that I have Honda battery and it still under warranty. Dave (service advisor) asked me for the receipt. one hours later, He told me that my car is done. He told me that I don't have to change the battery. I asked him why on my last service you told me to change the battery ? I showed him the last paper work. He said since the battery is under warranty, he can't change the battery since the test is marginal???. so I wondering why you told me to change the battery ? and call me mentioned that i have to change it? if the battery out of warranty you will change it ?? anyway I just waste 1 and half hours my time there. plus I have to pay $43 for oil change that I didn't request it. Thank to you Dave.... More
I got my car from Frank Leta. After few months, a foul smell started coming from my AC. I took my car to service repair and they said its because of dirty air filter and asked me to replace air filter. Th smell started coming from my AC. I took my car to service repair and they said its because of dirty air filter and asked me to replace air filter. They also sprayed some cheap febreez-like liquid to make it smell better. The smell didnt go after replacing air-filter. So I went again to them and asked them to look at it. They said, it is smell of mold and this time it requires some deep cleaning of the air duct etc etc. and it will cost me $200+. Oh I did have all sorts of warranty on this vehicle. Infact I even paid like 2500 extra for extended warranty. Unfortunately according to Frank Leta employees this problem is not covered under any warranty. I agreed to pay because I wanted to get rid of the smell. I said charge me any amount, keep the car as long as u want but fix the xxxx problem. Unfortunately, it didnt help either and for 2 days I had to smell some cheap cleaning liquid which gave me intense headache and allergies. I tried calling them after that and the receptionist would transfer me and no one would pick up. I tried for few days and eventually I gave up. I promise, I will never ever buy any vehicle from Frank Leta becoz of the unprofessionalism their staff shows. More
I went to Frank Leta Honda looking to buy a basic used Jeep within my price range and they made it possible for me to to get the exact Jeep Wrangler I was looking for plus with some upgrades. I highly rec Jeep within my price range and they made it possible for me to to get the exact Jeep Wrangler I was looking for plus with some upgrades. I highly recommend going to Frank Leta Honda for any purchase of vehicle and the salesmen will truly do what they can and more to deliver to your needs. Thank you Kent Kaiser and thank you Frank Leta Honda. More
Both Gordon Martin and Michael Ozanic assured my husband and I we were going to drive away in a car we loved and they were totally right. Gordon did not waste any time showing us vehicles we could not affor and I we were going to drive away in a car we loved and they were totally right. Gordon did not waste any time showing us vehicles we could not afford, and actually each car we drove we fell in love with, they had a great selection for the situation we were in. We came to them with very poor credit and I could not believe they found us a lender who would work with us. We were also impressed by how quickly the paper work was processed. I will refer anyone I know looking to buy a new or used car to Frank Leta and to Gordon Martin. The business manager, Michael Ozanic was professional yet so understanding of our credit situation, he told us exactly how to improve our credit by making payments on time and returning in 2yrs to possibly upgrade our car and lower our interest rate and that was very reassuring. I can't say enough about how comfortable the staff made our family feel while we were there. We have found our dealership for life and its Frank Leta Honda. More
Gordon was GREAT to work with we found him to be Gordon was GREAT to work with we found him to be knowledgeable friendly and fun! He was willing to do the best he could to get us a super price and s Gordon was GREAT to work with we found him to be knowledgeable friendly and fun! He was willing to do the best he could to get us a super price and superb service. We will buy all of our cars from Gordon and Leta! More
Great experience with Leta Honda and salesman Gordon.Beautiful and professional dealership with the friendliest employees of any dealer I've visited. Gordon made the purchase very pleasurable. Gordon.Beautiful and professional dealership with the friendliest employees of any dealer I've visited. Gordon made the purchase very pleasurable. More
I purchased a Honda Pilot from this dealership. The service was 1st class. I have been looking for a year and visited this dealership twice. Each time was a good experience and my salesperson,Nate was service was 1st class. I have been looking for a year and visited this dealership twice. Each time was a good experience and my salesperson,Nate was very knowledgeable. I had many questions after a year of looking and he was very patient. I did not feel pressured to buy and following my purchase I still feel that way. The service from start to finish was awesome and will surely return for future purchases. I recommend this dealership and Nate, they will not disappoint. Love my Honda! More
Worst Car buying experience I have ever had. Car was not delieverd to me. Had to go back 7 times after buying car because of screw ups on paperwork. Was lied to about how much my taxes were going to not delieverd to me. Had to go back 7 times after buying car because of screw ups on paperwork. Was lied to about how much my taxes were going to be. By a $1000.00. All they cared about was making the sale. Horrible dealership! More