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Frank Leta Honda

O'Fallon, MO

4.4
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

July 24, 2012

After reading the reviews from Frank Leta Honda, I felt compelled to come in and look. I had been in the market for some sort of crossover or SUV. Unfortunately I still have a car I am paying on and we do More

by JKMouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to say
Jul 30, 2012 -

Frank Leta Honda responded

I am very sorry to hear about you poor experience. We take customer satisfaction very seriously at Frank Leta Honda. We do offer guaranteed financing, regardless of credit history. I'd love the opportunity to earn your business. Please don't hesitate to contact me directly at either joe@frankleta.com or (636) 336-5043. Again, I apologize for no one getting back to you, and I'd love to help you obtain financing on your next vehicle. Joe

July 05, 2012

Great process and this is the way car buying should be. Kent went over and beyond to make sure I was satisfied! I have absolutely no credit and fresh out of college. Kent Kaiser promised me that I would be More

by Ernest204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Kaiser
July 02, 2012

I have purchased several cars over the years and the experience I had at Frank Leta Acura was by far the best. I don't think you could find a more professional and friendly staff. Thank you in particul More

by wasenius1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sabath,Travis Morss
June 28, 2012

I have no complaints besides the amount of time I spent I have no complaints besides the amount of time I spent at the dealership waiting for negotiation purposes or to sign documents, which can be expecte More

by hellrre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Keiser
June 25, 2012

This was my first Honda purchase. I wasn't sure which vehicle I wanted, but after talking with Kent Keiser just a few minutes, he summed me up pretty quickly and offered to show me the vehicle that I end More

by Karen Spengler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Keiser and Matt Craft
June 22, 2012

This is my third time buying a Honda from Frank Leta. The salesman, Bill McCoy was very easy to work with. Did not pressure the sale as other dealerships in St. Louis did, some were very arrogant and badmout More

by hondaguy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCoy
June 20, 2012

Kent and entire staff was very knowledgable and helpful, never felt any sort of "pressure" and came away feeling very happy with my purchase. I truly felt like he was honest and straightforward about every More

by kellskeiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Keiser
June 18, 2012

Thank very much for what you guys did for me I do know I bought a car that was as its but you still repair may car and gave me a another care . The coast was not like several hundreds it was all most $20 More

by khadramuse06
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the staff from the customer to care sale man
June 16, 2012

This was the second Honda I purchased from Frank Leta Honda. Kent helped me with this purchase and was extremely helpful. It was a low pressure sale. The paperwork was easy and he was very accommodating More

by Tamaras70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent
June 14, 2012

Both Kent and Matt where very professional and courteous. Kent went the extra mile to get me the deal that best fit my budget. He also made sure that I was happy with the car I chose (2012 Civic LX). I would More

by daubuchon01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Keiser, Matt Craft
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