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Frank Leta Honda

O'Fallon, MO

4.2
846 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 846 reviews

December 21, 2012

I am a long time Honda loyal customer. My first Honda was a 1979 Civic. I decided to buy my wife and daughter new Honda's for Christmas. Because I was buying two new cars, I shopped it online to all of More

by davidulr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cox and Todd Albrecht
November 23, 2012

I worked with Chris (Hammer) who went out of his way to ensure I had the vehicle I wanted. I had some reservations on purchasing a vehicle at this time because of being unemployeed for the past few months. More

by kenomanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (Hammer)
November 22, 2012

My wife and I were looking for a new car. Had been shopping all week. We had bought a car from Meghan before at another dealership. Loved dealing with her before. We couldn't however remember where sh More

by joshua.r.phelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Estes
November 16, 2012

Chris saxe bad mouthed other dealerships to make his look better. Once done with the test drive nagged us to the point of us never returning to that dealership!!! Two thumbs down. Bad job Chris! More

by Dan Dietrich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher saxe
Nov 21, 2012 -

Frank Leta Honda responded

Dan, I am sorry to hear about your negative experience. We strive for customer satisfaction, and our goal is to maintain customers for live. I would love to hear more about your experience so that I may better understand how to prevent future issues. Please contact me at joe@frankleta.com, or you can call my direct line 636.336.5043. I look forward to speaking with you. Sincerely, Joe

November 07, 2012

From my first contact by phone with Tracy concerning a 2004 Toyota Tundra I saw on the internet to my shaking her hand thanking her for what I feel was a good deal. The deal I received on my trade in allo More

by frankv1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
October 26, 2012

I had decided to purchase the new Accord Sport and originally went to Dealer Rater's 2012 MO Honda dealer of the year, the sales person was great, and while the price was good but the trade-in offer w More

by Ztraveler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Knight and Jay Cox
October 12, 2012

I recently purchased a 2013 Honda CRV from Frank Leta Honda and worked with Chris Saxe. Chris was very professional, friendly and competitive with the pricing and I would highly recommend giving Chris a More

by clay.danuser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Saxe
October 10, 2012

I am a widow whose husband always took care of the car. For some reason I can't even test the tire pressure and get a correct reading, much less put air into them. I told Mike Price that when I brought my More

by diane1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Price
October 06, 2012

Conrad LIED to us, we worked out all the details before we made the 3 hour drive to buy a new Honda accord. We arrived to find a filthy, scratched up Honda accord demo with 10,000 miles. This dealership More

by Dianesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Conrad
Oct 15, 2012 -

Frank Leta Honda responded

Diane, I am very sorry to hear about your experience. It is our goal to provide an outstanding customer experience 100% of the time. If there is anything that I can do to make things right, please don't hesitate to contact me. My e-mail is joe@frankelta.com, or you can contact me on my direct line, (636) 336-5043. Again, I apologize, and I look forward to speaking with you. Sincerely, Joe Brown

August 20, 2012

We have bought our last two Hondas from Tracy. She is very helpful and knowledgeable. I only spent about 2 hours total to purchase my new Accord. I would like to thank everyone in the sales and finance d More

by jkennedy74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Kelly
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