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Frank Leta Honda

O'Fallon, MO

4.4
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

November 07, 2012

From my first contact by phone with Tracy concerning a 2004 Toyota Tundra I saw on the internet to my shaking her hand thanking her for what I feel was a good deal. The deal I received on my trade in allo More

by frankv1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
October 26, 2012

I had decided to purchase the new Accord Sport and originally went to Dealer Rater's 2012 MO Honda dealer of the year, the sales person was great, and while the price was good but the trade-in offer w More

by Ztraveler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Knight and Jay Cox
October 12, 2012

I recently purchased a 2013 Honda CRV from Frank Leta Honda and worked with Chris Saxe. Chris was very professional, friendly and competitive with the pricing and I would highly recommend giving Chris a More

by clay.danuser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Saxe
October 10, 2012

I am a widow whose husband always took care of the car. For some reason I can't even test the tire pressure and get a correct reading, much less put air into them. I told Mike Price that when I brought my More

by diane1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Price
October 06, 2012

Conrad LIED to us, we worked out all the details before we made the 3 hour drive to buy a new Honda accord. We arrived to find a filthy, scratched up Honda accord demo with 10,000 miles. This dealership More

by Dianesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Conrad
Oct 15, 2012 -

Frank Leta Honda responded

Diane, I am very sorry to hear about your experience. It is our goal to provide an outstanding customer experience 100% of the time. If there is anything that I can do to make things right, please don't hesitate to contact me. My e-mail is joe@frankelta.com, or you can contact me on my direct line, (636) 336-5043. Again, I apologize, and I look forward to speaking with you. Sincerely, Joe Brown

August 20, 2012

We have bought our last two Hondas from Tracy. She is very helpful and knowledgeable. I only spent about 2 hours total to purchase my new Accord. I would like to thank everyone in the sales and finance d More

by jkennedy74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Kelly
August 06, 2012

I am always pleased when I go to Frank Leta Honda! My last visit was exceptional. I worked with Kelly and he was wonderful. He explained everything to me and gave me a courtesy car while the service an More

by sunnyhaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
July 31, 2012

Our new car buying experience was good. I was able to use the internet to not only find the make and model information, but to effeciently get pricing information to help make the decision. More

by jswitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy and Forrest
July 31, 2012

Great Service, Friendly staff and Fair price. Always a very positive experience. Always Bring both my Hondas to Frank Leta. So happy with Frank Leta I also bought my Acura TL from them. More

by mscherer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
July 24, 2012

I have been a customer of Frank Leta honda for several years. Everytime I need a new/used car, a tune up, or anything else I always feel welcomed and remembered by name. The dealership is clean and offers More

by arockafellow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cox
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