Frank Leta Honda

Things went well at first--very friendly and the price of our car was fair. Then, finance person made a few snafus on paperwork. Then, salesperson lost the trade title my wife made a special trip to bring in our car was fair. Then, finance person made a few snafus on paperwork. Then, salesperson lost the trade title my wife made a special trip to bring in, which she handed to him personally. THEN, somehow our new title got "lost in the mail" when they sent it to us. A very frustrating experience overall--and we paid cash, so there was no chance for a title company to have messed up. More

The service I received from the sales rep - OUTSTANDING! This is my second time here and I will continue to buy from them. The finance department was a little bit disheveled when i was there and had to have This is my second time here and I will continue to buy from them. The finance department was a little bit disheveled when i was there and had to have me come back twice which was inconvenient - but they gave me an oil change free to make up for it. More

My wife and I were so satisfied with our purchase of a 2013 Accord with a trade-in last Saturday morning, that we took a lunch break and purchased a second Accord in the afternoon. 2013 Accord with a trade-in last Saturday morning, that we took a lunch break and purchased a second Accord in the afternoon. More

I chose this dealership because the review was pretty good and I heard some people had good experience purchasing a vehicle here. I worked with Tracy and purchased a Honda Civic 2012. She is very friend good and I heard some people had good experience purchasing a vehicle here. I worked with Tracy and purchased a Honda Civic 2012. She is very friendly and helpful. I was shopping around a few dealerships and she beat my best offer over the phone. And then we I went to get the car the next day. I was very happy about the experience. More

First off I want to talk about how awesome my salesman is. His name is Tom Mcmahon and I reccommend everyone to buy this guy. His non-pressured approach mixed with extensive knowledge sets him apart fro is. His name is Tom Mcmahon and I reccommend everyone to buy this guy. His non-pressured approach mixed with extensive knowledge sets him apart from every salesman i've ever met. Ask for Tom! Secondly, the management team and other people at the dealership are very respectful and fun to be around. Last, I got an unbelievable deal(Thanks to Tom) and my car is perfect. Love Frank Leta! Love Tom McMahon More

My experience with Frank Leta was the best car buying experience I have ever had. Chris was very helpful and straightforward with me the entire time. I came in knowing exactly what I wanted and he did a experience I have ever had. Chris was very helpful and straightforward with me the entire time. I came in knowing exactly what I wanted and he did a wonderful job of working with me to make it all happen. I love my new Honda! I was very impressed with this dealership and would recommend it to everyone I know as well as Chris. More

Based on the needs of our growing family, we decided to look into buying a minivan. After researching them, we decided on the Honda Odyssey. We first visited another local Honda dealership & after waitin look into buying a minivan. After researching them, we decided on the Honda Odyssey. We first visited another local Honda dealership & after waiting 15 minutes without even being greeted, we left. The experience at Frank Leta Honda was at the top of our car buying experiences. Mostly that is due to the great salesman we worked with, Jason Groeller. He wasn't pushy, was very knowledgeable about the vehicle, & seemed genuine about finding us the right vehicle. Even after the purchase, Jason insisted that my wife come back when convenient for her so that he could go over all of the features of the new van. He spent about an hour setting up the bluetooth, the lock settings,etc, & making sure to answer all of her questions. We recommend Frank Leta Honda & especially working with Jason. Mike H. Lake St Louis, MO More

Both Matt Prater and Tracy Kelley made our car buying experience FUN!!! Tracy was there for us all the way getting the right car with all of the options we wanted; delivering it all on time and at a g experience FUN!!! Tracy was there for us all the way getting the right car with all of the options we wanted; delivering it all on time and at a great price! We agree.... You Can't Beat a Leta! Jerry and Maureen Avenevoli O'Fallon, Missouri More

Keith Kamp did an excellent job in listening to my needs and quickly finding vehicles that met my requirements. He prepped vehicles while my son and I test drove the cars and had the next car waiting for us and quickly finding vehicles that met my requirements. He prepped vehicles while my son and I test drove the cars and had the next car waiting for us upon return... warmed up and pulled up front ready to go. It was early February and really cold. After driving several vehicles we selected our car. The car we liked had some vibration in the steering wheel and Keith was quick to get a technician's evaluation of the problem. Before long the car was ready to go and the vibration in the steering wheel was fixed (resulting from low/uneven tire pressure). During the sale Keith was upfront and strait on every aspect of the process. He was quick to take our counter offer to the sales manager and he processed the paperwork quickly. After the sale Keith was very good about following up with me to make sure everything was going well and the car was running as expected. He also made sure our license paperwork was sent out quickly. In fact, he did a little of the follow-up while at home with the flu. How's that for customer service? I certainly didn't expect him to work while he was ill, but he did. A few words about Nick Dubrouillet. Nick wasn't my sales associate but he was called in to help when I asked about getting an iPhone adapter for the car. Nick connected me with Tanner at Custom Sounds and the two of them took great care of me and for a really fair price. Another quick plug... if you need any stereo or speaker work for your car, see Tanner at CustomSounds in South County. Last, Gus handled my financing and paperwork like a pro. No pressure, no over the top up-selling, just a very strait forward and courteous approach. Car shopping can be kind of stressful, that wasn't the case for me at all at Frank Leta. I will absolutely go back for future automotive needs. More