Frank Leta Honda
O'Fallon, MO
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"Frank Leta" is family now. I had some pretty extensive car repair that needed attention on my Honda Pilot before a trip. *John Ricciotti in service treated me with TLC and gave me every break extensive car repair that needed attention on my Honda Pilot before a trip. *John Ricciotti in service treated me with TLC and gave me every break possible. *Mike Price in service also went out of his way to help me. I was so impressed with the service, I brought my daughters Honda Pilot in to have it repaired before we leave for a family reunion trip. Her husband is in the Military and we wanted to make sure she and her children would be safe with no interuption's on the trip. *Michael Law is helping me today, he has been very helpful. The "Frank Leta" service department runs like a well oiled machine. They work together, so you like working with all of them. More
So in Aug. 2012 we bought a used 2012 VW CC. We went to this dealership just because they had the car we wanted with all the features we wanted. When we went for a test drive we noticed that the windshield this dealership just because they had the car we wanted with all the features we wanted. When we went for a test drive we noticed that the windshield was cracked. The salesman was very nice and said they would replace the windshield. We were fine with that thinking there wouldn't be a problem. Well just 9 months later the reaview mirror fell off!!!!!. A new car with 30K miles and the rearview mirror falls off. I call frank leta and let them know they tell me they want to see it. Long story short, it took alot of talking and a letter to the General manager of the location to get it taken care of. THEN, the act like they are doing me a favor by fixing it. To be fare i should mention that the rearview mirror fell off because of a manufacturing defect with the windshield that was put it. Bottom line: I will never go back because frank leta put an inferior quality windshield in my car( i have a hard time believing that an OEM windshield would have the same problem) in the first place. Then made me fight them to get the rearview mirror fixed. On top of that the rain sensing wipers STILL DOES NOT WORK ( the sensor sits behind the rearview mirror) it was such a nightmare getting them to work on something last time .. i'm going to pay out of pocket to get it fixed. Next time if Frank Leta has the car I want... ILL WAIT!!! More
Chris was very helpful to my mom. He really went above and beyond to find a car that was right for her and her budget. Thanks to Chris and Frank Leta! and beyond to find a car that was right for her and her budget. Thanks to Chris and Frank Leta! More
I Had a great experience at this dealership. They are very personal and are highly invested in helping you make the RIGHT choice when buying a car.. Chris was a great help and i strongly recommend asking very personal and are highly invested in helping you make the RIGHT choice when buying a car.. Chris was a great help and i strongly recommend asking for him! More
My wife and I went just bought a NEW Civic Sedan from Frank Leta Honda. Our salesman was AWESOME!!!! His name is David Walsh, he took the time to understand what we wanted and did not attempt to push us Frank Leta Honda. Our salesman was AWESOME!!!! His name is David Walsh, he took the time to understand what we wanted and did not attempt to push us towards things we were not interested in. We walked away with our AWESOME new car and feeling like we had really been properly taken care of. I suggest anyone looking for a Honda contact David Walsh at Frank Leta Honda in O'Fallon, MO you will be as happy to have met him as we are!!!! More
The salesman and everyone involved from secretary to finance to service was very enjoyable to work with. A great experience. I take all my vehicles here to be serviced and will stay with the dealership finance to service was very enjoyable to work with. A great experience. I take all my vehicles here to be serviced and will stay with the dealership for a long time. More
I worked with Chris over at Frank Leta Honda, and I have to say... I was blown away. Talk about top-notch. Chris took a potentially uncomfortable experience and turned into an fun and engaging interaction. to say... I was blown away. Talk about top-notch. Chris took a potentially uncomfortable experience and turned into an fun and engaging interaction. We had a great time test driving the car and he honestly worked on my behalf to get me the price I wanted on my car. If I have any friends that are interested in buying a car, I'm going to tell them to go to Chris, what a great guy. I walked away feeling like I was treated like family and never once felt like I was being taken advantage of. Frank Leta doesn't pull the crap that gives most dealerships and car salesmen the terrible reputation, they know what they're doing, and they treat you right. If you are considering buying a car, I full-heartedly believe you would be mistaken if you did not at minimum pay Frank Leta a visit.. and when you do ask for Chris, he's fantastic and will make sure you leave happy. More
We had a pleasant buying experience at Frank Leta Honda in O'Fallon. Tracey Kelly was so helpful and attentive we purchased the first car she showed us. She listened to what we wanted and went right out in O'Fallon. Tracey Kelly was so helpful and attentive we purchased the first car she showed us. She listened to what we wanted and went right out and found the car for us. We love the 2012 Honda Accord and would recommend Tracey Kelly 5 Stars for excellent service. Tell her we sent you. The DeNagels' More
We came in with many reservations about buying a new car and many questions. Chris answered all our questions and treated us like family. After the deal, I felt like we have known him forever. Very profes and many questions. Chris answered all our questions and treated us like family. After the deal, I felt like we have known him forever. Very professional and they do treat you like family. We will be back to buy another car from Chris. Keep up the great work Frank Leta! More
Chris made my overall experience great! He listened to exactly what I wanted and delivered. There were no games or gimmicks. It was suck a relief to find a dealership that was as friendly and efficient as exactly what I wanted and delivered. There were no games or gimmicks. It was suck a relief to find a dealership that was as friendly and efficient as Frank Leta Honda! I have already been spreading the news to all of my friends and family. The finance department was fantastic as well! All of my questions were throughly answered. It was a stress-free and speedy process. I am very pleased and love my new Honda! More