Frank Leta Honda
O'Fallon, MO
Filter Reviews by Keyword
By Type
Showing 846 reviews
Chris gave us the Honda experience we never would have expected. We were just browsing to look for a car, and we never had any intention of buying a car from such a nice dealership like this, but when Chr expected. We were just browsing to look for a car, and we never had any intention of buying a car from such a nice dealership like this, but when Chris came along, you could tell that he didn't want us to walk away so easily. We had been looking at places all day and he clearly stuck out. He made the experience feel more personal and he made sure we got the price that we wanted on the car. Great guy leading us to a great place. More
April was fantastic! She is a great salesperson, extremely helpful and didn't try to pressure me into anything I didn't want. Highly recommended! extremely helpful and didn't try to pressure me into anything I didn't want. Highly recommended! More
Our first CRV was purchased in 1998 so we were familiar with the basics of that make. But when we worked with Chris to locate our 2013 Basque Red CRV he did everything possible to get the price to one tha with the basics of that make. But when we worked with Chris to locate our 2013 Basque Red CRV he did everything possible to get the price to one that was acceptable to us. Even though our color choice wasn't available on their lot, he searched the local area and was able to find one even though we were close to the end of the season. More
Chris introduced himself while I was looking around the showroom. He wanted to know what I wanted & really listened. He showed me just what I was looking for without wasting time showing me cars that I w showroom. He wanted to know what I wanted & really listened. He showed me just what I was looking for without wasting time showing me cars that I would not be interested in. He made the whole experience fun. He was easygoing, pleasant & willing to quickly find answers to questions I had that he didn't necessarily know. During the process, Chris took all my phone calls & responded quickly with answers to each new question. Chris worked with my schedule & even came into the dealership on his day off. It all started with Chris's suggestion that I take the car I liked home. Otherwise I would not have considered buying it, because I was actually just passing the time looking around the showroom while waiting for the service on my Honda to be done. I didn't actually need to buy a second car, but since Frank Leta had a cute little used Audi roadster available, with Chris's offer to let me take the car home for a day, I decided that even though I didn't need the car, I wanted it. I would never have bought the car had it not been for Chris's easygoing, pleasant nature & his offer to let me take home the car just for fun. If I had not taken the car home, I would have just forgotten about it, since really & truly, I wasn't actually looking to buy a car that day. But Fate had it that I really fell for the car once I took it home & parked in my driveway overnight. And that was all thanks to Chris sending the car home with me "just to try". Thank you, Chris! More
I just bought a 2013 Honda CRV from Tracy Kelley. Very professional and received good deal/trade-in on my Accord. My husband and I are very impressed with our purchase! professional and received good deal/trade-in on my Accord. My husband and I are very impressed with our purchase! More
Chris did a great job making sure everything went smoothly. He even followed up with any issues I had after the experience of the initial sale. smoothly. He even followed up with any issues I had after the experience of the initial sale. More
The team at Frank Leta Honda was incredible. Chris assisted me tremendously through the process of my first car purchase. The dealership was friendly, courteous, and busy. All three, signs of great cu assisted me tremendously through the process of my first car purchase. The dealership was friendly, courteous, and busy. All three, signs of great customer service! Thank you for all of your help! More
wow! I never knew buying a new car could be so easy and painless! I was somewhat dreading the whole event because of prior experiences....but then we met Chris! For one, he must have the patience of a sa painless! I was somewhat dreading the whole event because of prior experiences....but then we met Chris! For one, he must have the patience of a saint, because I am the shopper who likes to look at everything and then make my decision (unlike my husband who sucks the fun right out of it by seeing - liking - buying). Chris was totally accommodating to everything - our schedule, our questions, our 2 kids that were with us...my anxiety. I think I actually had 'fun' buying a new car! who knew?? I may have to do this again :o) I can't say enough great things about Chris and would totally recommend him and the 'car-buying-pleasure' he provides. I'm pretty sure he won't be making my payments for me, but I still think he's THE BEST! Thank you Chris...and thank you Frank Leta Honda for providing such a courteous sales member and from what I hear....and awesome service department too! I would be remiss if I did not mention the added bonus of the popcorn machine and fully stocked refrigerator...a total hit with our boys! :o) More
We were impressed with our sales rep, Tracy and the entire staff at Frank Leta Honda. Our experience was first class and they respected our time. entire staff at Frank Leta Honda. Our experience was first class and they respected our time. More