Frank Leta Honda
O'Fallon, MO
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Chris introduced himself while I was looking around the showroom. He wanted to know what I wanted & really listened. He showed me just what I was looking for without wasting time showing me cars that I w showroom. He wanted to know what I wanted & really listened. He showed me just what I was looking for without wasting time showing me cars that I would not be interested in. He made the whole experience fun. He was easygoing, pleasant & willing to quickly find answers to questions I had that he didn't necessarily know. During the process, Chris took all my phone calls & responded quickly with answers to each new question. Chris worked with my schedule & even came into the dealership on his day off. It all started with Chris's suggestion that I take the car I liked home. Otherwise I would not have considered buying it, because I was actually just passing the time looking around the showroom while waiting for the service on my Honda to be done. I didn't actually need to buy a second car, but since Frank Leta had a cute little used Audi roadster available, with Chris's offer to let me take the car home for a day, I decided that even though I didn't need the car, I wanted it. I would never have bought the car had it not been for Chris's easygoing, pleasant nature & his offer to let me take home the car just for fun. If I had not taken the car home, I would have just forgotten about it, since really & truly, I wasn't actually looking to buy a car that day. But Fate had it that I really fell for the car once I took it home & parked in my driveway overnight. And that was all thanks to Chris sending the car home with me "just to try". Thank you, Chris! More
I just bought a 2013 Honda CRV from Tracy Kelley. Very professional and received good deal/trade-in on my Accord. My husband and I are very impressed with our purchase! professional and received good deal/trade-in on my Accord. My husband and I are very impressed with our purchase! More
Chris did a great job making sure everything went smoothly. He even followed up with any issues I had after the experience of the initial sale. smoothly. He even followed up with any issues I had after the experience of the initial sale. More
The team at Frank Leta Honda was incredible. Chris assisted me tremendously through the process of my first car purchase. The dealership was friendly, courteous, and busy. All three, signs of great cu assisted me tremendously through the process of my first car purchase. The dealership was friendly, courteous, and busy. All three, signs of great customer service! Thank you for all of your help! More
wow! I never knew buying a new car could be so easy and painless! I was somewhat dreading the whole event because of prior experiences....but then we met Chris! For one, he must have the patience of a sa painless! I was somewhat dreading the whole event because of prior experiences....but then we met Chris! For one, he must have the patience of a saint, because I am the shopper who likes to look at everything and then make my decision (unlike my husband who sucks the fun right out of it by seeing - liking - buying). Chris was totally accommodating to everything - our schedule, our questions, our 2 kids that were with us...my anxiety. I think I actually had 'fun' buying a new car! who knew?? I may have to do this again :o) I can't say enough great things about Chris and would totally recommend him and the 'car-buying-pleasure' he provides. I'm pretty sure he won't be making my payments for me, but I still think he's THE BEST! Thank you Chris...and thank you Frank Leta Honda for providing such a courteous sales member and from what I hear....and awesome service department too! I would be remiss if I did not mention the added bonus of the popcorn machine and fully stocked refrigerator...a total hit with our boys! :o) More
We were impressed with our sales rep, Tracy and the entire staff at Frank Leta Honda. Our experience was first class and they respected our time. entire staff at Frank Leta Honda. Our experience was first class and they respected our time. More
Having a chance to meet Chris is really great to me. He gave me everything - model, color, time, location and price - I want to have regarding my first car in the US. I entered US for the first time, and s gave me everything - model, color, time, location and price - I want to have regarding my first car in the US. I entered US for the first time, and start my life here happily because of him! More
Chris was great and quick in finding vehicles that would meet our needs. He didn't waste any time. It didn't take us long to make a final decision on which vehicle to purchase. I did not feel any "sales pr meet our needs. He didn't waste any time. It didn't take us long to make a final decision on which vehicle to purchase. I did not feel any "sales pressure" coming from Chris at all as I felt from other salesmen with other dealership. I felt like home with Frank Leta Honda Dealership. Josh, the Finance Manager, is so friendly and easy to interact instead of dealing a strict business interaction. This is the third vehicle our family purchased from them over the years. We use their car services for our car maintenance over the years. We trust Leta Honda more than any other car dealerships/services. Big Thanks out to Chris, Josh, and Leta Honda family. More
I shopped for tires to my Honda Civic around St. Louis and got a quality all season tires from Frank Leta and got the tires installed, balanced and alligned the wheels for a price better than the other de and got a quality all season tires from Frank Leta and got the tires installed, balanced and alligned the wheels for a price better than the other dealers. i also got a new battery installed at the time of service. Overall experience was very good. More