Frank Leta Honda
O'Fallon, MO
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Great buying experience: Bought a Honda CRV -the dealer really worked with us on giving us a great price. We did not feel pressured to buy right then and there, like other dealers we visited. Jason did a r really worked with us on giving us a great price. We did not feel pressured to buy right then and there, like other dealers we visited. Jason did a really fine job of pointing out the features of the vehicle and comparing it to other makes we were considering. We took our time and did our research and the Honda ended up being the best car for the money. More
This dealer ran a Black Friday special offering a gift card for a test drive. I completed the test drive but was not offered the gift card. I question the integrity of this sales organization. card for a test drive. I completed the test drive but was not offered the gift card. I question the integrity of this sales organization. More
Chris Sax did a wonderful job as my salesperson. I felt like he cared about my family as people, and not just another sale. I would recommend CS to do what is right by you at all steps of the process. like he cared about my family as people, and not just another sale. I would recommend CS to do what is right by you at all steps of the process. More
Just bought a new Civic at Frank Leta Honda. Had a great experience the whole time I was there. CS was very helpful, and I had a great time doing business with him. I would reccomend Frank Leta Honda to all experience the whole time I was there. CS was very helpful, and I had a great time doing business with him. I would reccomend Frank Leta Honda to all my friends. More
The experience I had with the resp Dean Burroughs , as wells other was great ... guick ....I will denfinitley in future come the this dealership to experience the Burroughs , as wells other was great ... guick ....I will denfinitley in future come the this dealership to experience the same grp of people ...... Great job !!!! More
I was treated with respect, courtesy, and exceptional customer service from the time I entered the dealership and this continues to take place to this day. customer service from the time I entered the dealership and this continues to take place to this day. More
Thank you for all your help Tracy Kelly. Everyone at your dealership was most accomodating and professional. The car that Michael Brown selected for me was everything I asked for and hoped for. So please s dealership was most accomodating and professional. The car that Michael Brown selected for me was everything I asked for and hoped for. So please say Thank You to everyone, including Frank Leta. More
Tracy was so helpful in our buying the Pilot. She helped me sway my husband over to the car that I wanted! She wasn't a pushy salesperson, just a very helpful one. Thank you Tracy! me sway my husband over to the car that I wanted! She wasn't a pushy salesperson, just a very helpful one. Thank you Tracy! More
The actual sales experience was good, and salesman Dean Burroughs was great. I paid cash for the car, my check has cleared. According to the phone receptionist it is going to take two to three weeks to re Burroughs was great. I paid cash for the car, my check has cleared. According to the phone receptionist it is going to take two to three weeks to receive my title and registration paper work. I buy alot of cars and have never had to wait and extraordinary length of time like this. I phoned the finance office but THEY WON'T RETURN MY CALL. I travel in my job, live on Florida, and will now have to pay a penalty because of the inabilty to register my car within 30days, due to Frank Leta Honda's refusal to communicate with me and provide my documents within a reasonable time period. Do yourselves a favor and buy from a dealer that will communicate with you after the sale, not Frank Leta Honda! More
Chris Saxe is one of the best car salesmen I have ever encountered and Roger in finance was equally as good; a great team. Both were very down to earth and seemed very genuine and honest. Both treated my encountered and Roger in finance was equally as good; a great team. Both were very down to earth and seemed very genuine and honest. Both treated my wife and I with great respect which I admired the most. I would highly recommend others to the O'Fallon Frank Leta Honda dealership. This is will be my 4th Honda that I have purchased in the last 10 years (the other 3 were with Ed Napoltan Honda). I will stay with Frank Leta dealership in O'Fallon, Mo for future new car purchases and service. Thank you Chris for a great experience and for instilling trust and patience in your sales approach. I consider these qualities rare in most car salesmen. More