Frank Leta Honda
O'Fallon, MO
Filter Reviews by Keyword
By Type
Showing 846 reviews
Honesty- Chris and the Frank Leta Sales Team I reviewed Consumer Reports (CR) for comparisons to other makes/ models regarding the possible purchase of my 2014 Honda Accord EX-L V6. The 2014 Acc I reviewed Consumer Reports (CR) for comparisons to other makes/ models regarding the possible purchase of my 2014 Honda Accord EX-L V6. The 2014 Accord was highly rated by CR. I have purchased Accords over the last 30 years (average over 14 years ownership for each), so I trusted Honda from the start. On a Saturday evening, one hour before closing at Frank Leta, I met Chris who quickly provided me with details of their stock based on my exact specifications. I eventually went with the Touring version. During the entire experience, Chris was low-pressure and asked questions regarding my expectations and needs. Once he understood I had done the research, he focused my on the Accord models that would meet my requirements and provided me with an excellent overview of features. We then quickly agreed to a price based on my pre-determined pricing research through CR. Again, Chris honored every promise and quickly worked with his team to get my car ready for the road. Less than three hours after walking into Frank Leta's showroom, I walked out of the door and into my new 2014 Honda Accord EX-L V6 Touring edition sedan. All expectations regarding the quality of the staff and workmanship of Honda were exceeded. Thanks to Chris and his team for making this happen. I am certain that most other dealers would have prolonged my stay with high-pressure sales gimmicks and add-on nonsense. Once I made clear what I wanted, Chris made everything happen. Thanks again to Chris and his team for a great car-buying experience. See you again in…14 years…for a new car! More
Great Dealership with Exceptional Service If you like a good deal on a new car and you want to find exceptional service, I highly recommend stopping in to Frank Leta Honda in O'Fallon. When de If you like a good deal on a new car and you want to find exceptional service, I highly recommend stopping in to Frank Leta Honda in O'Fallon. When dealing with Jean Burman he was personable and straight forward. In addition, Asheed Graves really took the time to explain the deal we were receiving to assure we were in agreement, and helped explain the services the dealership made available to you the consumer, so as to meet your needs. All around a great experience. More
Sales Experience You have a very good salesman in Chris. He gave us very good service. His explanations were astute and understandable. Very friendly and quick servic You have a very good salesman in Chris. He gave us very good service. His explanations were astute and understandable. Very friendly and quick service.. More
Honda Odyssey After a terrible experience at another Honda dealership in the area, my husband and I found ourselves at the Leta dealership. Chris met us with a smi After a terrible experience at another Honda dealership in the area, my husband and I found ourselves at the Leta dealership. Chris met us with a smile and immediately put us at ease. He did not pressure us into anything, made sure we were comfortable, and fought for the best deal for us as far as trading in our old car. Overall, it was the best car buying experience that my husband and I have had. We would definitely recommend anyone looking for a great experience to go see Chris! More
Second buy from Frank Leta Honda I just made my second buy from Frank Leta Honda. When I decided to buy a car, I didn't hesitate a second to contact Chris, a sales person, who helped I just made my second buy from Frank Leta Honda. When I decided to buy a car, I didn't hesitate a second to contact Chris, a sales person, who helped me buy the first car a year ago. Again, it turned out to be a right decision to meet Chris and I am totally happy with my new car which looks and works nice. More
Leasing from Frank Leta Honda After visiting another Honda dealer to no satisfaction, we tried Frank Leta. So glad we did. Not only are they much more convenient to us (only 5 mi After visiting another Honda dealer to no satisfaction, we tried Frank Leta. So glad we did. Not only are they much more convenient to us (only 5 minutes from our home) but they were also so much more accommodating! Special thanks to Chris for his honesty and thanks also to the finance department for making this lease possible. More
new car sales Chris was a nice sale person. I had called ahead and he had the car I wanted to drive right out in front and waiting. He didn't pressure us and gave Chris was a nice sale person. I had called ahead and he had the car I wanted to drive right out in front and waiting. He didn't pressure us and gave us a chance to view the car, drive the car and then negotiate a price. I would do it again. More
Used car purchase Hadn't bought a car in a while, was not looking forward to going through the whole ordeal but either the experience has changed, we got lucky with our Hadn't bought a car in a while, was not looking forward to going through the whole ordeal but either the experience has changed, we got lucky with our salesman or both. Chris was helpful, friendly, knowledgeable and pleasant. Brandon, in finance, was the same. The overall process, if a bit longer than I remember, was very smooth and I highly recommend Frank Leta Honda. More
Best Place EVER!! I took my Acura in for a simple oil change and tire rotation last Saturday. As soon as we pulled into the service bay, we were greeted with smiles. I took my Acura in for a simple oil change and tire rotation last Saturday. As soon as we pulled into the service bay, we were greeted with smiles. The service technician was so nice and friendly. This was our first time in so we weren't sure how the process worked. He took our VIN number and escorted us inside to the advisors. They were wonderful and great to deal with. They were joking and made the experience even more pleasant. I was told it would take about an hour for the work and then we went to the waiting area. And talk about a waiting area!!! They had coffee/hot cocoa, popcorn and soda. And...are you ready.....a huge tv to watch!! My husband and I got a drink and grabbed a comfy chair-we settled in to watch the Cardinals game on the big screen. The hour flew by and right on schedule the car was done. This was by far the best service experience I have had. I will be back for sure and if you are wondering if this is the right place for service/sales--IT IS!!!! Love Frank Leta!!!!! More
Leaving Happy I came in to Frank Leta to turn in my lease, and David was very helpful in making sure I left in an even better car, and it didn't cost me any more ou I came in to Frank Leta to turn in my lease, and David was very helpful in making sure I left in an even better car, and it didn't cost me any more out of pocket. He knew the stock, and he asked me details about what I wanted, and made sure that the car I was shown had all of those features, and then some. He was fun to work with, and I felt feeling very confident in my decision. I would recommend David and Frank Leta. Very reliable! More