Frank Leta Honda
O'Fallon, MO
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Great Experience! We had a great experience at Frank Leta Honda! We bought a 2015 Honda Pilot. We were given a great deal and top dollar for our trade-in. Our salesma We had a great experience at Frank Leta Honda! We bought a 2015 Honda Pilot. We were given a great deal and top dollar for our trade-in. Our salesman, Chris Ruppert, was extremely knowledgeable and helpful! We look forward to buying future vehicles from Chris and Frank Leta Honda! More
Betty Weindel Mike was very friendly,helpful.Our experience at Frank Leta was the BEST ever.We are going to tell all our friends about Mike and this dealership..Th Mike was very friendly,helpful.Our experience at Frank Leta was the BEST ever.We are going to tell all our friends about Mike and this dealership..Thanks again Mike and Brandon. More
Mixed Review Walked into Frank Leta with financing in hand and objective of obtaining fair and reasonable deal on purchase of new CR-V. We had an excellent experi Walked into Frank Leta with financing in hand and objective of obtaining fair and reasonable deal on purchase of new CR-V. We had an excellent experience with Chris S. who went above and beyond to answer our questions. Shared with Chris our expectations based on research and obtained a price that fit within these expectations. Would be a five star review if we could have just signed over our financing and walked out the door. Instead we were antagonized and belittled by the finance team because we wanted to use our own financing and not allow them to run the financing through their channels. Further strong-arm tactics used when we declined the warranty and maintenance add-ons. Bottom line is 5 stars for Chris S. and 0 stars for the finance team. Overall not the best start to a relationship, but hopefully the balance of the team at Frank Leta are like Chris and our long term relationship is better. More
They say that you can't beat a Leta. They were correct! I became a first-time Honda owner four days ago. So, I suppose that I am in my Honda-moon stage! Nonetheless, I can report that I am happy with the p I became a first-time Honda owner four days ago. So, I suppose that I am in my Honda-moon stage! Nonetheless, I can report that I am happy with the purchase and very happy with my experience. I can say that I was pleased with the considerate and welcoming nature of Denise Davis who the voice and face of Leta to me. Then came the professional, witty and dialed in to customer needs Donna Capriglione who was my sales consultant, and finally there was the quietly confident and professional of Brandon Mueller of the Finance Team. If anyone wants to know if they will be treated well and receive an honest sales transaction, then I say go to Leta. You will be well served indeed. More
Thumbs up! My experience with Frank Leta Honda was all thumbs up. Chris was my sales rep, and he actually made the whole pocess enjoyable. Thank you, Chris Sax My experience with Frank Leta Honda was all thumbs up. Chris was my sales rep, and he actually made the whole pocess enjoyable. Thank you, Chris Saxe, for all of your help and for making everything positive. And thank you to everyone at Frank Leta Honda for such a customer friendly place. More
Outstanding service at Frank Leta Honda We just bought a vehicle from Chris, His understanding and knowledge help us get the right vehicle for our needs. I would recommend Frank Leta Honda t We just bought a vehicle from Chris, His understanding and knowledge help us get the right vehicle for our needs. I would recommend Frank Leta Honda to anyone who was looking for a new or used vehicle. More
Fank Leta Experience My husband and I recently purchased a vehicle from Frank Leta and worked with Chris Saxe. We had a great experience working with Chris. He was very kn My husband and I recently purchased a vehicle from Frank Leta and worked with Chris Saxe. We had a great experience working with Chris. He was very knowledgeable and listened to what we were looking for in a vehicle. If you are looking for a great experience when buying a Honda, I recommended seeing Chris Saxe!!! More
Wonderful Experience I worked with Chris Saxe at Frank Leta Honda and he completely changed my views on the car buying process. He is wonderful to work with. Chris was mo I worked with Chris Saxe at Frank Leta Honda and he completely changed my views on the car buying process. He is wonderful to work with. Chris was more of my advocate rather than trying to sell me on a car. He looked at my wants and needs to find the exact fit for me. As long as Chris is at Frank Leta, I will always be returning there for any of my car needs. And to the credit of the whole Frank Leta team, everyone I came in contact with was friendly, courteous and helpful. It was actually an enjoyable experience! More
The Frank Leta Honda experience I stopped in Frank Leta Honda just to look around. Chris Saxe, salesman, introduced himself, He was very friendly and not "pushy" I was very impressed I stopped in Frank Leta Honda just to look around. Chris Saxe, salesman, introduced himself, He was very friendly and not "pushy" I was very impressed with him and everyone we met at the dealership including Brandon Mueller in finance. I ended-up driving home that day with my 2011 Honda CRV. Great job guys. More
Frank Leta is the only way to go! My family since day one has always raved about owning Honda's. They are affordable and last forever. I got my first big kid car last year, a '13 Honda My family since day one has always raved about owning Honda's. They are affordable and last forever. I got my first big kid car last year, a '13 Honda Fit and LOVED it every day. I hadn't had any car credit yet so yes I had a high monthly payment but I knew it would pay off because it was a Honda. A year later I get an email from a sales rep named Jamie. He mentioned in the month of August they were running a special for qualified buyers to upgrade their Fit's for the new and improved '15 Fit's. All for the same or possibly cheaper price. I looked into it. My sales man, Ryan Groeller., answered ALL of my questions so that I actually understood them. I'm a girl but I'm not dumb. I won't take crap or catch's from them and he gave it to me straight which I really appreciated. The '15 Fit is even that much better and just as promised I got a fantastic deal. Honestly it would have been ridiculous for me not to refinance now that I had a year of car credit under me. Brandon, my financial guy, met me halfway by dropping the price and gave me a reasonable trade even with my cracked windshield on the '13 Fit and the list goes on. A week later I get a call on a notice on the '15 Fit. They are doing some protocol on a piece on the car to make sure I'm 100% safe. Sure that's scary but the point is they will call themselves out, get it fixed, and do everything in their power to get you squared away. THAT is great customer service. It didn't take long and I didn't even need a rental. Long story short......GO FRANK LETA HONDA! More