Frank Leta Honda

Certified Used 2012 Honda Pilot I went to Frank Leta after having done some shopping at other dealers around town. I saw a Certified Used Honda Pilot listed on autotrader as I was o I went to Frank Leta after having done some shopping at other dealers around town. I saw a Certified Used Honda Pilot listed on autotrader as I was out looking at cars, and decided to drive back across town to look at it. Chris Saxe helped me when I got there to look at the car and we went on a test drive. I was actually good with the price the car was advertised at, and didn't "negotiate" on the price for the used car. So, I can't comment on the negotiating tactics they used there. I appreciated him being available and working with me even though he had another person to work with as well. The one part I didn't care for from Frank Leta was on the additional warranty, I am not a huge fan of the warranties and felt that it was a bit of a hard sell. It also led to us going over the price we were looking for on the vehicle. The reason I gave them 5 stars though was that even this process showed something good. After working through numbers and agreeing to the prices, I was feeling sick to my stomach because we were going over our planned monthly payments and length of loan. I told the financing consultant that I felt that way. And that I was not happy with where we ended up. To give him credit, he went in and ran through things again, and got our payments down by finding a little drop on the interest rate. I'm not sure how that worked, but he was able to make me happy by doing that, and made the sale feel good overall. More

Would buy from again. Overall pleasant experience buying a new Honda at Frank Leta. Knowledgable staff, nice showroom, great cars, good price and add-ons. Would buy from a Overall pleasant experience buying a new Honda at Frank Leta. Knowledgable staff, nice showroom, great cars, good price and add-ons. Would buy from again. More

Awesome It was a fabulous experience. My sales person was Chris and he made it work for me with the best price. I would recommend this dealer to everyone It was a fabulous experience. My sales person was Chris and he made it work for me with the best price. I would recommend this dealer to everyone More

Careful on their "fair market pricing" We made an appointment to look at a 2011 Honda Pilot. Leta uses what they call "fair market pricing" and we were shocked to see that their internet pr We made an appointment to look at a 2011 Honda Pilot. Leta uses what they call "fair market pricing" and we were shocked to see that their internet price on this vehicle increased by $900 two days after we inquired about the car. When we asked for an explanation, all we were told was that their software program continually evaluates their pricing and makes adjustments. Incidentally, KBB value on this vehicle (in excellent condition) was priced some $2400 UNDER their "fair market pricing" and did not fluctuate. Frank Leta does not believe KBB represents the value of a pre-owned car UNTIL is it time to appraise your trade. Sorry guys, but I call this business hypocrisy. To add insult to injury, when we turned down their offer, they would not return our car keys (from the appraisal process). A manager appeared and tried to strong arm us into another meeting to discuss why "fair market pricing" is fair market pricing. We had to request our keys THREE times before they let us leave the dealership. Two days later , we found the almost exact vehicle at another dealership, priced fairly within $400 of KBB. In less than an hour, we made our purchase and were treated as valuable customers. So my advice in dealing with Frank Leta Honda or any dealership: 1) Do your research and don't let them bamboozle you into thinking they have some special inside track on pricing. 2) Keep calm and professional even when their tempers rise a bit. And 3) Always ask for your car keys back BEFORE sitting down to discuss numbers. More

Frank Leta Review I had a good car buying experience through Jason Hawkins. Jason took several hours showing us around the lot and answering all of our questions. In ad I had a good car buying experience through Jason Hawkins. Jason took several hours showing us around the lot and answering all of our questions. In addition, Jason also took several minutes prior to our arrival on the lot over the phone answering all of our questions. I felt well informed with all the necessary information prior to purchasing a new car. My wife and I are happy with our purchase of our new car! Thanks Jason! More

Very friendly and helpful Just stopped in at Frank Leta Honda to test drive a pre-owned. I was greeted by sales person, Chris Saxe, who was friendly, knowledgeable and very he Just stopped in at Frank Leta Honda to test drive a pre-owned. I was greeted by sales person, Chris Saxe, who was friendly, knowledgeable and very helpful. The process was so smooth I ended up buying the vehicle that day. I will definitely buy my next vehicle there. More

excellent service, smooth transaction I bought a used 2011 Lexus and had a great experience. Jason was my sales person, but he really felt more like a liason than a salesman, which is what I bought a used 2011 Lexus and had a great experience. Jason was my sales person, but he really felt more like a liason than a salesman, which is what I was looking for. I didn't want to play any kinds of games when buying a car, I just wanted someone to let me test drive some cars and lead me to the closing tables. Jason was very low pressure, which is why I really liked him. Jason and his manager were able to bend a couple of rules to make me happy, which I really liked. Jason gave me his cell and I had an excellent line of communication over the few days it took to close. I will definitely be back to Frank Leta for my next vehicle! More

Happy with my experience I just purchased a previously owned Honda CR-V from Frank Leta Honda and had the pleasure to work with a very pleasant salesman, Mr. Chris Saxe. I I just purchased a previously owned Honda CR-V from Frank Leta Honda and had the pleasure to work with a very pleasant salesman, Mr. Chris Saxe. I found Chris to be very knowledgeable and willing to find the best solution for my particular needs He was very thorough in explaining everything to me while being very personable. I never once felt pressured throughout the process. I would not hesitate to recommend Chris to anyone who might be in the market for buying or leasing a Honda. More

2015 CRV This would be my fifth car from the same dealer in last five years so go figure! Very happy with my new sales contact as my previous contact got prom This would be my fifth car from the same dealer in last five years so go figure! Very happy with my new sales contact as my previous contact got promoted to Acura with same leta family! Best place including price guarantee, sales input and time, patience... Overall extremely pleasant sales experience! More

2nd Purchase We retuned to Frank Leta Honda to see our salesperson Randy Borth to exchange our Honda Pilot for a new one. Once again we had a very pleasant experi We retuned to Frank Leta Honda to see our salesperson Randy Borth to exchange our Honda Pilot for a new one. Once again we had a very pleasant experience. Randy's product knowledge makes it quick & easy to determine which Pilot fit our needs & then helped us to make it affordable. Very Happy! More