Frank Leta Honda

Excellent Service and Very Happy Customer We received excellent service from our Salesman, Chris Saxe and everyone met at Frank Leta Honda. I cannot imagine going any where else! We have vis We received excellent service from our Salesman, Chris Saxe and everyone met at Frank Leta Honda. I cannot imagine going any where else! We have visited quite a few Dealers looking for a good quality, pre-owned car. I found good cars at each Dealer, but I didn't feel connected to the Dealer or the Salesman. I found that in Frank Leta Honda. Thank you Chris Saxe for the excellent service. More

Love my new car! Great experience buying a car. Our sales rep was Randy Borth and he was very helpful, informative, and friendly! I have purchased a car previously thr Great experience buying a car. Our sales rep was Randy Borth and he was very helpful, informative, and friendly! I have purchased a car previously through Frank Leta Honda and after returning everyone treats us like family. Especially Randy! More

What rude and argumentative bullies. These guys try to bully and guilt customers into submission. Using their Internet Sales, I was passed from one level to another and each level was le These guys try to bully and guilt customers into submission. Using their Internet Sales, I was passed from one level to another and each level was less response and more insulting. They pursued me by phone at work and specifically asked them only to correspond online. The Internet Sales Manager hung up on me when he demanded that I tell him what I was willing to pay and I did not comply. The General Sales Manager told me that he wasn't going to answer my questions because at his dealership customers had to do business their way. He wanted me to make a deposit over the phone when he had not even answer the basic questions in my email. Both jerks raised their voices and coped strong attitudes. How do they stay in business. They are the epicenter of the car salesman stereotype. In contrast, the Internet salespeople at Napleton, Bommarito, and Mungenast were totally professional and helpful, especially the last two. DO NOT even email Frank Leta. It will ruin your day. More

Chris Saxe He sold us a car recently, and is trying to find me another. Always helpful, patient and encouraging, Chris and his boss make not even bother to go to He sold us a car recently, and is trying to find me another. Always helpful, patient and encouraging, Chris and his boss make not even bother to go to any other dealership. More

"Team Tracey Kelley" The Best “Why Frank Leta”. I can no longer drive due to eyesight issues so I wanted to find a company that offers transportation services beyond standard indu “Why Frank Leta”. I can no longer drive due to eyesight issues so I wanted to find a company that offers transportation services beyond standard industry practices. As I studied your website and read the pickup and return service along with the shuttle service I immediately became comfortable that your company and location would be perfect for us. Our overarching philosophy is to have our vehicle serviced or repaired by those who have a true vested interest in the operation and usability of the vehicle, “First Impressions – Tracey Kelley”. “What a Gal”. “The Glue” When we arrived our first goal was to look at vehicles to determine colors of interest. As we were looking, Tracey emerged from the building, introduced herself and asked how she could assist us. We briefly described what we needed and without any fanfare Tracey took us directly to a vehicle that matched our needs and expectations. Again without the usual fanfare, Tracey quickly opened the vehicle explained the functions of the vehicle in detail and then allowed us to test drive the vehicle. Tracey is a true professional interested in the prospective customer first. Finally, before we departed Tracey introduced us to Rodger Harman. Rodger quickly expressed his thanks for visiting and reiterated he and Tracey were there to help us find and purchase the vehicle of our choice. Another item of note, we told Tracy we were comparing the Accord to a Chrysler 200. Tracey understood our process for selection and gave us the time to do the comparison. After we finished our comparison we returned to our home to discuss our next step which was to call Tracey and arrange a time to meet and discuss the purchase of the Accord. Before I could make the call, Tracey telephoned to learn the results of the comparison and we told Tracey we preferred the Accord. “The Experience”. The purchase experience was typical, meet with Sales picking a vehicle, negotiating the purchase, negotiating extended warranty, signing final purchase documents and taking delivery of the vehicle.. My guess is your industry, like others, has established best practices to achieve business objectives. One difference in your best practice is Tracey explained to us the process steps so we knew what to expect and then kept us informed of progress in each step. At one point in the purchase negotiation step we were ready to call it a day. While Matt Craft and Tracey were meeting separately we had a great conversation with Debbie Wasson. Debbie overheard our conversation about calling it a day, came to us and assured us Tracey was the best, plus, offered us some of her chocolates. Our point is simply Tracey and Debbie kept us going through the process rather than calling it a day. “The Delivery” Just as we began this purchase journey Tracey was there to explain all the features and functions of the vehicle. Tracey also reiterated a common theme which is if we have questions or need any type of assistance just give her a call. I can assure you we will be calling Tracey. Finally, I thank “Team Tracey”, Debbie, Rodger, Matt, and Ryan for delivering on promises and for participating in a professional forthright manner to understand and meet our needs. More

Excellence Sales & Service Members This is the only HONDA dealership I would purchase a vehicle from! I currently have a Honda Pilot. Their service is outstanding including their team This is the only HONDA dealership I would purchase a vehicle from! I currently have a Honda Pilot. Their service is outstanding including their team members are so friendly & customer focused!!!! My experience was outstanding & second to none! More

Great Experience I went to Frank Leta Honda to look at the 2015 model Honda Pilots. My wife and I were met at the door by Tabitha Garcia. She not only made us feel I went to Frank Leta Honda to look at the 2015 model Honda Pilots. My wife and I were met at the door by Tabitha Garcia. She not only made us feel welcome, she provided us with helpful information that we used to trade in our 2011 Honda and purchase a new 2015 Pilot. I would gladly recommend Tabitha to any potential Honda buyers. More

Excellent Experience! I went into Frank Leta "just looking", as I had recently had a problem with my previous vehicle. I wasn't looking to buy at that moment, but Tabitha I went into Frank Leta "just looking", as I had recently had a problem with my previous vehicle. I wasn't looking to buy at that moment, but Tabitha Garcia made it work within my budget. She has been nothing but top notch...knowledgeable about the vehicle, attentive to my questions, and caring as well (as my Father had passed away). I highly recommend Frank Leta and Tabitha Garcia! More

Best Car Buying Experience I was extremely impressed with our sales person Donna C at Leta Honda. Her professionalism made this car buying experience the best I've ever had. E I was extremely impressed with our sales person Donna C at Leta Honda. Her professionalism made this car buying experience the best I've ever had. Everyone I talked to at Frank Leta Honda was knowledgable and courteous. I will buy there again. More

Seond time around Outstanding! This dealership knows how to treat it's customers. Jason Hawkins and Ryan Warren get kudos for a job well done. Go see Jason for your Outstanding! This dealership knows how to treat it's customers. Jason Hawkins and Ryan Warren get kudos for a job well done. Go see Jason for your next new or pre-owned car. More