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Frank Leta Honda

O'Fallon, MO

4.4
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

December 05, 2020

Ken Grams, thanks for your help on making a stressful search for car in a hurry a great experience. We appreciate your time and generosity. More

by mattmccollum77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Grams
Dec 08, 2020 -

Frank Leta Honda responded

You're so welcome, Matt! We're glad Ken provided you with such a wonderful experience. If there is anything else we can assist you with, please be sure to let us know. Thanks again, Matt, and welcome to the Frank Leta family!

December 02, 2020

Kyler was a wonderful salesperson; so glad we got him. He was very informative with everything about the car and very transparent. He's a keeper. More

by Janice Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyler Degraeto
Dec 03, 2020 -

Frank Leta Honda responded

We're so happy to hear that, Janice! Thank you for the kind words about your experience with Kyler at our dealership. If there is anything else we can help you with, please be sure to let us know. Thanks again, Janice, and welcome to the Frank Leta family!

September 22, 2020

I drove by Frank Leta wondering if they had a white 2020 Honda Ridgeline, and AMAZINGLY so they did! Steve Neely, helped me get the whole deal without any stress or pressure, Steve was very professional, pa More

by mylea0306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Neely
Sep 29, 2020 -

Frank Leta Honda responded

We're thrilled to hear this, Mylea! We're so glad we had the exact car you were looking for and are happy to hear Steve took such wonderful care of you from start to finish! We're always here to help, so if you have any additional questions about your settings on the Ridgeline, feel free to reach out to us anytime. Thanks again, Mylea, and welcome to the Frank Leta family!

September 17, 2020

Just bought a new Honda Odessey at Frank Leta...great experience! Steve Neely was really helpful and informative. He was not pushy with sales and answered any questions we had. After we purchased the veh More

by crista m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Neely
Sep 22, 2020 -

Frank Leta Honda responded

Nothing makes us happier than to hear that you enjoyed the process, Crista! We truly do believe everyone should enjoy purchasing their vehicle, so we're glad Steve provided you with a stellar experience! If there is anything else we can help you with, please be sure to let us know. We're always here to help. Thanks again, Crista, and welcome to the Frank Leta family!

September 16, 2020

Just bought a new Honda Odessey at Frank Leta Honda and couldn’t be happier with our experience! Stephen Neely helped us while looking at the vans, but his service didn’t stop there. After we bought the va More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Neely
Sep 22, 2020 -

Frank Leta Honda responded

We love to hear this, Dave! Thank you so much for this glowing review about Steve and our dealership! We truly do believe every client should enjoy the experience and walkway knowing their vehicle inside and out, so we're glad Steve provided that for you. If there is anything else we can do for you, please never hesitate to let us know. Thanks again and welcome to the Frank Leta family, Dave!

September 15, 2020

I had an excellent experience with Frank Leta Honda in O'Fallon MO. I walked in with zero appointments and was greeted by Steve Neely who took exceptional care of me and made the process of my Ridgeline p More

by frietsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Neely
Sep 22, 2020 -

Frank Leta Honda responded

Thank you for this glowing review, Eric! We're thrilled Steve took such wonderful care of you while you purchased your Ridgeline! We're always here to help for the lifetime of your vehicle, so if any questions about it arises, never hesitate to reach out. Thanks again, Eric, and welcome to the Frank Leta family!

July 17, 2020

Jacob was extremely helpful and moved the long process of buying a car a quick as possible. We would be happy to work with him again. More

by arsieve
Recommend Dealer
Yes
Employees Worked With
Jacob Schultz
Jul 22, 2020 -

Frank Leta Honda responded

We're so happy to hear this! Thank you for taking the time out fo your day to leave Jacob and our dealership this kind review. If there is anything else we can do for you, please be sure to let us know. Thanks again and enjoy your new car!

July 17, 2020

Satisfied Customer Very product knowledgeable and enjoyed the experience working with Product Specialist Mr. White and Business Manager Mr. McDowell. From start to finis More

by chbrackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe White, Jonathan McDowell
Jul 22, 2020 -

Frank Leta Honda responded

We love to hear that! Thank you so much for this great review about Joe and Jonathan! We're glad they provided you with such a wonderful experience. If there is anything else we can assist you with, please be sure to let us know. Thanks again!

June 02, 2020

Applied for credit got approved but they couldn’t give me any info about how much I was approved for so I could even choose a car said he would call back never did. Texted the original person I spoke to said More

by Poor customer service
Recommend Dealer
No
Employees Worked With
Carlos
Jun 08, 2020 -

Frank Leta Honda responded

Thank you for your feedback. Our GSM, Travis Morss, would like to speak with you at your earliest convenience about your experience. He can be reached directly at tmorss@frankleta.com or by calling 636.336.5030. We look forward to speaking with you.

Jun 08, 2020 -

Poor customer service responded

I have called twice to leave messages for general managers. I recently got an email asking about if I haven’t gotten a car yet please speak with another sales person replied to them and said no I had not and I wasn’t going to buy a car there and they didn’t even respond with a hey can I help resolve an issue.

April 20, 2020

Just recently bought a car from Frank Leta Honda, the salesman and finance guy were great and we were told that they treat their customers like family, well, not so much. The management at this dealershi More

by dgh0621
Recommend Dealer
No
Employees Worked With
Tre
Apr 22, 2020 -

Frank Leta Honda responded

Tre, our GSM, Travis Morss, would like to speak with you at your earliest convenience about your recent purchasing and servicing experiences. He can be reached at tmorss@frankleta.com or by calling 636.336.5030. We look forward to speaking with you, Tre.

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