Frank Leta Honda

This is my 5th time getting a car from them. I love the sales and service department at this dealership. I will be back again. sales and service department at this dealership. I will be back again. More

I want to leave a review. My husband and I first went to Ed nappelton to buy a new car. We shared that we don’t play around, when we know what we want, we plan to purchase a car. they were like fantastic a Ed nappelton to buy a new car. We shared that we don’t play around, when we know what we want, we plan to purchase a car. they were like fantastic and first. We drove a few, we knew what we wanted and said this is it. We went in to complete paperwork and the Games began. We said just tell me the price. But they kept going back and forth. We finally said “stop, tell me the bottom line and they said ok.” But again back and forth with price, finance guy, manager.... on and on. We got up and left. About a 30 mins they called and asked where we were. We said don’t play ... you will lose deals, just like ours. My husband and I were interested still in the civic hatchback. We looked up other dealerships and ran across Leta He called leta and spoke with Steve Neely. Told him our experience and said he was sorry come in and we will make this work. Not only was there no hackeling back and forth, he gave us what we wanted at a cheaper price and then took about 30 mins to explain the cars tricks. And later when I was able to go to the dealership Steve sat with me for about 45 min to an hour to explain to me all the tricks of my new car. he gave us both his contact info and said whenever we had questions to contact him. He said he does not work commission he works because he believes the cars sells themselves. He was amazing. I am so grateful we choose leta Honda. I want you all to know if we could sell our other car right now and buy another Honda, we would. lastly I want you all to know my new little car “Storm” and I will be out cruisen the streets and if you want to see how my little beauty drives.... stop me. I will take you for a spin. Then give you the info for leta because I know you too will want to buy your own. More

Excellent customer service. We came in interested in learning more about three different vehicles. After a quick survey to help him understand us more, Joey had three different vehicles lined up to test learning more about three different vehicles. After a quick survey to help him understand us more, Joey had three different vehicles lined up to test drive. His presentation of the vehicles was impeccable and his knowledge of each car type (even if it wasn't a Honda) was impressive. I was torn between which model I liked the best, but Joey helped walk me through my thought process. While we did not end up purchasing from Frank Leta, our experience with Joey will bring us back when looking for another purchase. More

Great customer service, special shout out to Michelle and Bir, both have great personalities, and made the buying process a lot smoother, I will definitely be back Bir, both have great personalities, and made the buying process a lot smoother, I will definitely be back More

Michelle was a great salesperson. Hung in there till we got it done. Helpful with all aspects of the deal. A great personality to go with. got it done. Helpful with all aspects of the deal. A great personality to go with. More

The entire team was great to work with for my used car purchase. Rayshaun was especially knowledgeable and very personable. I will absolutely be back for future purchases, repairs and would happily refe purchase. Rayshaun was especially knowledgeable and very personable. I will absolutely be back for future purchases, repairs and would happily refer them to friends and family. More

I had a great buying experience at Frank Leta Honda. The trade-in process of my old car was very simple, as well as setting up everything from financing to completing the paperwork for my new car. Jessica G trade-in process of my old car was very simple, as well as setting up everything from financing to completing the paperwork for my new car. Jessica Grimaldo was my sales lady, and she was very sweet and customer focused. More

Me and my fiance visited Frank Leta in O'Fallon we spoke with Jessica she helped us find the car that we wanted and she made everything fast and friendly and we definitely will be coming back again they hav with Jessica she helped us find the car that we wanted and she made everything fast and friendly and we definitely will be coming back again they have so many things to offer and their dealership was just one of the best that we have ever been to as far as customer service goes and having extra amenities for the car of your choice we got a great car for a great price if you go ask for Jessica she will make your experience even better More

Great experience and excellent customer service from the beginning until the end! I will definitely be back when I'm ready to purchase my next vehicle. beginning until the end! I will definitely be back when I'm ready to purchase my next vehicle. More

Buying a car these days is not the easiest experience. I am data driven and like information that is clear and honest. I tried other dealerships only to be shocked at the 1970's style of trying to "sell" me am data driven and like information that is clear and honest. I tried other dealerships only to be shocked at the 1970's style of trying to "sell" me a car with bait and switch pricing. As an educated consumer, I would highly recommend working with Jessie Grimaldo at Frank Leta Honda. When I questioned the price, Jessie said there were no hidden fees like I had experienced at other dealerships. She was right. Jessie is an subject matter expert, honest, and very delightful to work with. More