Frank Leta Honda
O'Fallon, MO
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Stephen Neely and Monique took excellent care of me in the process of selling my car. Monique stayed in touch with me after I shared that I was planning on selling in six weeks. She set up a meeting for the process of selling my car. Monique stayed in touch with me after I shared that I was planning on selling in six weeks. She set up a meeting for me and was very flexible when I had to change it. Stephen was very helpful about talking me through the process of selling my car and then making it happen very quickly. He provided excellent follow-up afterwards. They both made this experience very positive for me. More
Just bought another Frank Leta Honda! Our salesperson Jessie Grimaldo was great!!! Very helpful (and patient) with explaining all the features. Wonderful experience. Thanks Jessie! Jessie Grimaldo was great!!! Very helpful (and patient) with explaining all the features. Wonderful experience. Thanks Jessie! More
Many thanks to Nic Vivian at Frank Leta Honda for helping us find the best vehicle to match my needs and wishes. Nic is truly a “product specialist”, not your typical salesperson. He took the time to compl us find the best vehicle to match my needs and wishes. Nic is truly a “product specialist”, not your typical salesperson. He took the time to complete a quick survey focusing on “must have” and “would like to have” features of a vehicle. At no time did we feel rushed. Furthermore, he used the results of the survey and our input to show us several vehicles that matched our needs and desires. We chose to test drive two (Mazda and Honda). I knew immediately that the Honda CR-V was the one for me. Nic was very attentive to my needs as a new car buyer, showing me how to use all the features on my new CR-V EXL. In addition, he went above and beyond by staying after hours. The exact CR-V that I wanted to purchase was just sold; however, Nic said he will locate the vehicle of my specifications and have it delivered or available for pickup . Never did he pressure me to buy a similar vehicle available on their lot at that time. Pricing was fair and transparent (no added costs that some dealerships add on at the final sale). In addition, Nic went over the additional benefits we have access to as a buyer from Frank Leta Honda (Leta for Life, Loyalty Program, etc.). We are extremely satisfied and grateful to Nic and Frank Leta Honda for a quick, professional experience. More
I recently bought a Honda vehicle and our salesperson was Steeve Neely who provided us exceptional service. He was very courteous, professional, prompt and detailed in his responses during the purchase proc Steeve Neely who provided us exceptional service. He was very courteous, professional, prompt and detailed in his responses during the purchase process. Where there was a minor miss on his part, he acknowledged it and then corrected it to my full satisfaction. I really enjoyed the purchase process and would not hesitate to recommend Steve to any of my friends. Thanks Steve and keep it up. More
Steve Neely was awesome to work with! He seriously makes the process of purchasing a car painless and has a no pressure approach. We have bought two cars from him and look forward to working with him in the the process of purchasing a car painless and has a no pressure approach. We have bought two cars from him and look forward to working with him in the future. The dealership is also relaxing and accommodating which is another bonus. Highly recommend! Go see Steve! More
Nicolas was super helpful and knowledgeable with purchasing my preowned vehicle. This was my first experience with a dealership and he made it comfortable and easy. Definitely recommend him and the purchasing my preowned vehicle. This was my first experience with a dealership and he made it comfortable and easy. Definitely recommend him and the frank leta family! More
I was helped by Nic and Fred! They were both very helpful and friendly. I went to get a used car that would last me a while before it died and ended up getting a 2020 Toyota Corolla. They helped me get the b and friendly. I went to get a used car that would last me a while before it died and ended up getting a 2020 Toyota Corolla. They helped me get the best deal for the car which I thought was very nice of them and they were very transparent. I appreciate both of their help and hope that I can buy another car from them in the future! More
We just bought our new Honda Odyssey with assistance from Nic Vivian at Frank Leta Honda. Nic was a great to work with! We will look for him the next time we need a car! Nic Vivian at Frank Leta Honda. Nic was a great to work with! We will look for him the next time we need a car! More
Excellent customer service from start to finish! Our salesman (Nicolas) was friendly and honest, and he got answers to all of our questions. Nicolas even helped us arrange to have a problem resolved aft salesman (Nicolas) was friendly and honest, and he got answers to all of our questions. Nicolas even helped us arrange to have a problem resolved after we bought the car 'as is.' Tito was also friendly and helpful in explaining the warranty options on our car and did not pressure us to buy what he was offering. Sam in the service center was also helpful and friendly in helping to resolve a service issue. More
We just bought our 5th used car from Frank Leta, the 4th at Frank Leta Honda and we love it! Special thanks to Michelle Malstrom who helped us through the process this time! Michelle displayed a delightfu at Frank Leta Honda and we love it! Special thanks to Michelle Malstrom who helped us through the process this time! Michelle displayed a delightful blend of friendliness and professionalism and she attended us the whole way through even though the process took a few days due to some extra work the service department did for us. We've also had our cars serviced with Leta for years now and are very happy with the work! (And when I'm working for uber I make generous use of the free car washes they offer their customers!) More