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Frank Leta Honda

O'Fallon, MO

4.6
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

September 22, 2021

We had visited a number of dealerships to look for a Honda vehicle. In Frank Leta Honda, we took the selection of car seriously because we felt they were more service oriented. They understood our fina More

by rueld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Neely
September 21, 2021

The worst experience ever. The sales guy who said he was from finance but wasn't, would not give me the answers I needed on my car lease. They came up with a miscellaneous service fee of $700 that they coul More

by sfl333
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Caswell
Sep 23, 2021 -

Frank Leta Honda responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. I'd love the opportunity to receive additional details. Please reach out to me directly at your convenience. Joe Brown joe@frankleta.com

September 13, 2021

JB Brown at Frank Leta Honda was very helpful for us in understanding the leasing process. We were not looking to lease, but after talking with JB, and doing our own research on leasing, we are confident w More

by dcemarke
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brown, Tim, Nathan, Tito
September 11, 2021

Steve at Frank Leta Honda made a bad situation great with buying a car that we weren’t prepared for. Very happy with the sales services, the prices, and the financing options. More

by bryanbrautigam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Neely
September 11, 2021

Steve Neely helped us and he made it such a smooth transition! He kept the cars we were looking at within our price range so that we didn’t go over budget! More

by Courtneyhertling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neely, Steve
September 05, 2021

Excellent customer service in both sales and service! By far better than any other dealership in the St. Louis area. We are always treated with respect and everything is done in an efficient and timely mann More

by Marcy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Matt
September 02, 2021

Michelle Malstrom was wonderful to work with. She's very knowledgeable, personable and down to earth. As a woman, being able to have and interact with a female sales person is refreshing. I didn't feel inti More

by dabluuzz
Recommend Dealer
Yes
Employees Worked With
Michelle Malstrom
September 01, 2021

John Brown did an excellent job from start to finish during our purchase of a 2022 Honda Odyssey. We would highly recommend using John for any new car needs ! More

by mkstk44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brown
September 01, 2021

Kyler DeGaeto was amazing to work with when purchasing our Honda Odyssey. He was professional, knowledgable, and helpful at every turn- even after we purchased he was readily available for any questions t More

by Kia123
Recommend Dealer
Yes
Employees Worked With
Kyler DeGaeto
August 30, 2021

Very much would recommend Frank Leta Honda. They were honest and to the point, which I appreciate, rather than having time wasted. John Brown was our salesman and he did an excellent job and was very per More

by SpenVen1625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
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