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Frank Leta Honda

O'Fallon, MO

4.4
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

February 17, 2022

Thank you, Michelle Malstrom ( Frank Leta Honda) for the positive interaction I had with you ( long distance , at that) in selecting and purchasing a car for my sister. I was so impressed with your many u More

by Jane Wise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Malstrom
January 31, 2022

My husband and I just recently purchased a Honda Passport from this dealership. We’re pretty (very) conservative about big purchases and haven’t purchased a new car in over 10 years. So, the decision to fina More

by emilysieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler DeGaeto
Jan 31, 2022 -

emilysieb responded

Thank you, Kyler!

January 25, 2022

like all other honda dealers lack of vehicle choice I understand why but not my problem More

by hardegg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vick - since released
January 20, 2022

Great buying experience - was taken care of and treated well! Only issue - I was strongly encouraged to finance at least a part of my purchase. I would have rather just paid all up front. Outstanding ot More

by cluetkemeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Malstron
January 15, 2022

My salesman Kyler made my buying experience run smooth from test drive thru final payment. I will shop here in the future. More

by rhusak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyler
December 15, 2021

My wife and I are super happy with our used Odyssey that we just purchased at Frank Leta. The agent who helped us, Michelle Malstrom, was excellent, friendly, and very helpful. The process was smooth and qu More

by Alaska in Missouri
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Malstrom
December 08, 2021

Dealership was great and our sales rep Kyler was personable and easy to work with. More

by Jyedlicka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler DeGaeto
November 10, 2021

Frank Leta’s buying experience was topnotch start to Frank Leta’s buying experience was top notch start to finish. The facilities are clean, the car fleet is solid, and the salespeople are rockstar, esp More

by tp56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
November 08, 2021

Don't want to work with hard to finance on the car they want. Interested in what they want you to have. More

by Unsatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know, was mostly text and 1 call.
Nov 10, 2021 -

Frank Leta Honda responded

Thank you for your feedback. At Frank Leta, we take customer satisfaction very seriously. I'd love the opportunity to get some additional details on your experience to see where we can improve. Please reach out to me directly at your convenience. Joe Brown joe@frankleta.com

October 27, 2021

Vary clean building with nice employees. This was my first time buying from them. Good More

by Srleible
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
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