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Frank Leta Honda

O'Fallon, MO

4.4
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

May 27, 2022

we had signed purchase agreement and had to wait for financing department. After 30 minute wait the finance guy came to the open area and sat down to meet us. Other customers were waiting in the area. More

by jane
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
craig Richter did a wonderful job. polite, hardworking. Knows the products. Make him the manager and you would see much better ratings
May 27, 2022 -

Frank Leta Honda responded

Jane, thank you for your feedback. I'm sorry to hear that you felt like your time was wasted. We understand that the car buying process can seem excessively lengthy, and we are working on solutions to speed up the process. My sales manager will be reaching out to apologize, and see if there is anything that we can do to make things right. Please reach out if you'd like to discuss the situation further at feedback@frankleta.com. Congratulations on your new vehicle!

May 27, 2022

What a pleasure to do business with Frank Leta. ! Had been car shopping at several other places earlier that morning and had been put thru the classic "dog and pony" show and had been pressured to More

by cingelu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pennington
Jul 02, 2022 -

Frank Leta Honda responded

We appreciate the review and sharing your experience. We will pass along the feedback to out team, especially Ryan. Enjoy your new CRV!

May 25, 2022

We had a great experience at Frank Leta Honda! Everything was easy to take care of and our salesperson, Cody, was fantastic! This was probably our fastest car buying experience ever!My husband an More

by StephanieH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody and Josh
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for sharing your experience, Stephanie. Welcome to the Leta Family!

May 20, 2022

Cody was AWESOME! He is a great guy who helped me out in every way he could. More

by thecoleman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance
Jul 02, 2022 -

Frank Leta Honda responded

We appreciate the feedback and will pass it along to Cody.

May 19, 2022

Went to test drive a car we saw on-line on Monday and were told the car was in the body shop to have a mirror repaired and not available but we could leave a deposit and test drive it when it was availab More

by dpeterson4782
Recommend Dealer
No
Employees Worked With
Eric
May 18, 2022

This was our second vehicle purchase with Eric at Leta in O'Fallon. What an amazing experience! Eric is honest, attentive, professional, and always ensures a smooth buying process. Thank you for another g More

by Joanfriedman23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Peterson
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review and continued business. We appreciate the feedback and look forward to helping in the future.

May 18, 2022

I HIGHLY recommend Cody Zans. Since Day 1, Cody has provided EXCEPTIONAL CUSTOMER SERVICE. He was very accommodating and answered all of my questions. After choosing my vehicle o More

by Marlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Zans
Jul 02, 2022 -

Frank Leta Honda responded

We appreciate the feedback and glad Cody was able to help with your vehicle purchase.

May 17, 2022

kyler is such a awesome sales man! so down to earth , respectful & went out his way to make sure i was satisfied! He’s the BEST! More

by Jailafarrow404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review, Jaila!

May 15, 2022

My son was in search of a car for work. Cody did a great job with him. He had the vehicle ready to go for a test drive when he arrived and walked him through from start to finish. He also w More

by Mrs. B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Zans
Jul 02, 2022 -

Frank Leta Honda responded

We appreciate the feedback and will pass it along to our team, especially Cody. We hope your son enjoys his new car.

May 14, 2022

Extremely good service! Jessica Grimaldo was very attentive, considerate, and patient. I would definitely go through her and this company again with any future purchases. More

by Briel Arradaza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Grimaldo
Jul 02, 2022 -

Frank Leta Honda responded

Thank you for the review, Briel! We appreciate the feedback and look forward to helping in the future.

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