Frank Leta Honda

Ryan and finance staff were awesome! Very pleased with service and vehicle! Would definitely recommend! Very pleased with service and vehicle! Would definitely recommend! More

Ryan Pennington was the best! He was patient with my high anxiety level of buying a new car, and trading in my previous vehicle. He worked with the office to get my trade in fully He was patient with my high anxiety level of buying a new car, and trading in my previous vehicle. He worked with the office to get my trade in fully paid off, which was amazing! Ryan steered me away from less desirable vehicles, and showed me vehicles that would fit with my lifestyle. I highly recommend using Ryan Pennington. Even when I was waiting to finish up with financing he kept checking on me, he was with me through the entire process. He didn’t ghost me once I made the decision to buy a car, which I really appreciated. He also set me up with Tito in finance who also made me very comfortable and wasn’t pushy about add ons. I will be using Ryan Pennington at Frank Leta Honda in the future for my next purchase! More

The personnel at Frank Leta's Honda were great! Steve Neely helped us and he walked us through the process of buying our car an Accord Sport 2.0T step by step. He made sure we understood what he wa Steve Neely helped us and he walked us through the process of buying our car an Accord Sport 2.0T step by step. He made sure we understood what he was showing us, especially all the electronics on the car! He's a wiz at that for sure!! We also spoke with the Business Manager, Hamzeh Elhasan, who took us through the financial paperwork part of the transaction. Both were very knowledgeable and friendly through out the whole time. More

Steve Neely was very nice to work with for helping me buy my new car. He was very helpful when answering my questions and was always very polite. my new car. He was very helpful when answering my questions and was always very polite. More

I would highly recommend Frank Leta Honda for your next vehicle purchase. My fiancé and I had the pleasure of working with Jessica G! She was top notch. Very friendly and attentive to our needs. She was ve vehicle purchase. My fiancé and I had the pleasure of working with Jessica G! She was top notch. Very friendly and attentive to our needs. She was very aware of the inventory Leta had to offer which made our car buying experience so easy!! Thank you Jess! More

I purchased a Mazda CX-5 with Steve Neely. Steve was a very good salesperson, he literally went above and beyond to make sure I was satisfied with the car and my experience. He thoroughly expl Steve was a very good salesperson, he literally went above and beyond to make sure I was satisfied with the car and my experience. He thoroughly explained each step and made sure I knew what was happening during the entire process. More

Kyler Degaeto has been very helpful with our car buying process. He was very helpful and answered all our questions. I would recommend Frank Leta Honda to anyone buying a car, they treated us very well. process. He was very helpful and answered all our questions. I would recommend Frank Leta Honda to anyone buying a car, they treated us very well. More

Worked with Jessie G. She was very specific about everything and was very professional I would highly recommend her to all my friends and family! Great deals and amazing She was very specific about everything and was very professional I would highly recommend her to all my friends and family! Great deals and amazing customer service. More

we had signed purchase agreement and had to wait for financing department. After 30 minute wait the finance guy came to the open area and sat down to meet us. Other customers were waiting in the area. financing department. After 30 minute wait the finance guy came to the open area and sat down to meet us. Other customers were waiting in the area. He asked the following questions in a public area: Where do you do your banking? Who will be driving this car? How long do you plan to keep this car? What is the average balance in your checking account? what is your credit Score? There were other questions but these are ones I found most annoying. We had already told the sales person the credit union we wanted to use for financing. This was a total waste of time,and should NOT have been done in a public area. He left and a few minutes later we were finally taken to the finance office. He began with a long introduction of himself and then Frank Letas history. Much of the history is posted around the building. In the 12 hours it took to buy the car, we had read most of the information. Finally he starts the sales pitch of extra waranties, After he is finished my husband said we were not interested in any of it. The finance guy looks up and asks Why not? Is it the cost? Now he wanted to debate our need for the stuff. ToTAL waste of time. we finally just said give us papers from credit union to sign NOW or we are leaving. We had ordered the car 2 months prior so no need to spend 3.5 hours to pick it up. In our 12 hours spent at the dealership we had seen the manager appear when people were finishing the deal.. He asks in public in front of the salesperson. about your experience. This seems embarrassing to the salesperson and customer. More total waste of time. His wording was something like "well how did he do? Should we keep him?" I complained about finance person and the manager said "All car dealerships do this." My response was why can't Leta do better? Learn to read people. Ask if you are interested in the product before trapping you for 30 minutes to sit through junk you don't need. Speed things up and honor a customers time and personal information. More

What a pleasure to do business with Frank Leta. ! Had been car shopping at several other places earlier that morning and had been put thru the classic "dog and pony" show and had been pressured to ! Had been car shopping at several other places earlier that morning and had been put thru the classic "dog and pony" show and had been pressured to buy what they wanted to sell me instead of what I was looking for. Then I went to Frank Leta ...what a difference!!! Ryan P. listened to what I was looking for, what my requirements were and what my goals were in purchasing a newer vehicle. Then he worked with me to get the right deal that worked within my budget for the year, make, and model CRV I was looking for. He answered all my questions straight forwardly.... no B.S...and if he did not know the answer, he went to someone else to find the answer. I am very very happy with my 2020 CRV-EX. purchase and with the very friendly and professional way Ryan worked with me during the sales process and in following up with the aftersale details that needed to be handled. Looking forward to a continuing relationship with this dealer in the years to come! More