Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Leta Honda
O'Fallon, MO
852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 852 reviews
April 14, 2025
When the vehicle was bought, they sold a bullsh! t warranty that was not needed. It took about a month to get that refunded. Now when there are documents needed for insurance, they don't want to lift t warranty that was not needed. It took about a month to get that refunded. Now when there are documents needed for insurance, they don't want to lift a finger to help you. Frank Leta Honda is not a good place to buy from if you want support after the deal. More
by NS20
Employees Worked With
Finance Department, The Sales Manager
April 11, 2025
We started looking at cars with Harold and then went on vacation. Told him we would get in contact with him when we got back. He was gone when we got back so we worked with Ryan. Ryan was good but I f vacation. Told him we would get in contact with him when we got back. He was gone when we got back so we worked with Ryan. Ryan was good but I felt that because we had to order our car, there were some things that we could’ve changed out. (Because they did not have a black car in stock, we ordered a black car, and got black wheels And tire rims… (we could get it changed out now for a price but its nit an upgrade, it’s a preference. It is something that I have to get used to because I would’ve preferred to have the silver tire rims). I feel like the service department (Steve) did an excellent job when we had to bring it in and they were very knowledgeable about all the new features. More
by balchpeggy
Employees Worked With
Harold, Ryan (sales) Madison Steve (Service)
March 27, 2025
Worked with Steve Neely gave me a great deal on a new CRV and great price on trade in. It helps to work with the right person and Steve’s the guy. Absolutely on hassle. and great price on trade in. It helps to work with the right person and Steve’s the guy. Absolutely on hassle. More
by jerry.minski
Employees Worked With
Steve Neely
March 04, 2025
This dealership is a big joke they use bait and switch tactics to lure customers into their dealership with false advertising and misleading information. I have been lied to multiple times about being app tactics to lure customers into their dealership with false advertising and misleading information. I have been lied to multiple times about being approved for financing a vehicle from them and other dealership in the Frank Leta franchise. I was told by a salesman to get out of the dealership and stop wasting his time . Also have had my credit report randomly run multiple times without my signature or consent the most recent time was back in November of 2024. The manager just ignored me. The company just lies and doesn’t care about the customer More
by Abel Horton
Employees Worked With
All the employees and managers don’t care
March 01, 2025
Harold was fantastic. No high pressure and felt like we got a great vehicle I can't say enough very helpful and attentive No high pressure and felt like we got a great vehicle I can't say enough very helpful and attentive More
by kando007
Employees Worked With
Harold and all finance people
January 23, 2025
I was a Mungenast Honda customer for over 20 years. They didn’t treat me well recently when I wanted to buy a new car from them. Instead, I went over to Leta Honda and worked with Devin who was absolut They didn’t treat me well recently when I wanted to buy a new car from them. Instead, I went over to Leta Honda and worked with Devin who was absolutely amazing and one of the best sales people I have ever worked with. I bought a new car from her and I am really impressed with how Leta treats their customers and prioritizes customer satisfaction. I will be working with them from now on! More
by Joe
Employees Worked With
Devin Baner
January 21, 2025
From purchasing a vehicle, to having it serviced, pre-sale to post-sale, the experience has been like no other dealership in my experience from other Makes. Highly recommend them if you are looking f pre-sale to post-sale, the experience has been like no other dealership in my experience from other Makes. Highly recommend them if you are looking for great, fast, and accurate service. Grace especially helped the process move very smooth with any updates regarding the vehicle. Will return for regular maintenance! More
by Knuckleballer
Employees Worked With
Grace
