Frank Leta Acura of Springfield

Awesome Thinking that I would be going in to change my appointment, they worked me in on the spot. Not may centers will do that. Thank you for making my serv Thinking that I would be going in to change my appointment, they worked me in on the spot. Not may centers will do that. Thank you for making my service visit very easy. More

Very helpful and efficient. Pleasure to do business with. Brooke was very thoughtful, caring and helpful. Couldn't have asked for a better experience. All involved in the transaction were great! Would reco Brooke was very thoughtful, caring and helpful. Couldn't have asked for a better experience. All involved in the transaction were great! Would recommend to friends. More

Pleasant Environment and Competent Managers/Techs We've had issues with both the quality of work and quality of people at some of the other car dealerships in town. So far no issues with Acura servic We've had issues with both the quality of work and quality of people at some of the other car dealerships in town. So far no issues with Acura service department going on 3 years now of doing business. More

Excellent service, courteous , knowledgeable. 5 star rating. The entire staff at Jay Wolfe Acura of Springfield Missouri were so very courteous, knowledgeable and accommodating. It was a delight 5 star rating. The entire staff at Jay Wolfe Acura of Springfield Missouri were so very courteous, knowledgeable and accommodating. It was a delight to do business here at this dealership and I will absolutely consider them again for my future vehicle sales/trade-in business. More

Excellent Service! Ty and the manager went above and beyond to make sure my car was fixed. I would recommend them every time and will definitely be returning. Ty and the manager went above and beyond to make sure my car was fixed. I would recommend them every time and will definitely be returning. More

Oil change Great friendly service! I enjoy going and getting service done on my car when I know the service will be amazing! Also, who doesn't want a complimenta Great friendly service! I enjoy going and getting service done on my car when I know the service will be amazing! Also, who doesn't want a complimentary frappacuino or snack while waiting? More

It was all very good and we will return in the future. Employees were nice and helpful. The snack room ladies were great, next time I will try to provide their names also. I think it is great that I could Employees were nice and helpful. The snack room ladies were great, next time I will try to provide their names also. I think it is great that I could get something to eat and drink for no charge, thank you. More

Old Saturn SUV but Acura of Springfield keeps it in shape. I feel like a valued customer by the staff. From the service supervisor to the staff that serves cookies to the staff that washes the vehicle. They I feel like a valued customer by the staff. From the service supervisor to the staff that serves cookies to the staff that washes the vehicle. They all make me feel like I am a valued customer. More

Prompt and professional I took my TLX in for its inaugural oil change and tire rotation. I was greeted promptly, all work that was to be done was explained to me, and directe I took my TLX in for its inaugural oil change and tire rotation. I was greeted promptly, all work that was to be done was explained to me, and directed to the comfortable waiting area. I intentionally scheduled my visit during the noon hour, and had brought my lunch to eat while I waited. I had just enough time to finish eating before my car was ready. Oh, and my car was washed and shiny when I picked it up. Great experience! More

Excellent service, difficult to make the service appointment When I called Acura of Springfield service department I was transfered to what was obviously a call center. The lady I spoke with was VERY difficult When I called Acura of Springfield service department I was transfered to what was obviously a call center. The lady I spoke with was VERY difficult to understand. It was clear she had a script to follow and she was very determined to follow it. Making the service appointment was an awful experience. Tyler, in the service department, was great. The service was perfect and on time. I had to deduct some stars for the scheduling experience. More