Frank Leta Acura of Springfield

Service Excellent Service Department. Acura Service Department has always completed any necessary maintenance on my 2002 Acura MDX. I appreciate the honesty Excellent Service Department. Acura Service Department has always completed any necessary maintenance on my 2002 Acura MDX. I appreciate the honesty that I receive from the technicians. I recently had a safety inspection at another business, due to availability on a Saturday. This particular business gave me a list of things that I needed on my vehicle, although it passed inspection. I was given a list and prices for rear brakes and new tires, as this other establishment noted that I needed new back brakes immediately and new tires by the Fall, 2015 (my current Michelin tires only have 37,000 miles on them and they are 65,000 miles tires that Acura put on). As I have kept all my records for Acura, I was surprised by their evaluation. My father has also been a mechanic for over 60 years and he was sure that they were incorrect. My husband decided to go ahead and rotate my tires (when he was doing his own vehicle), and unfortunately when the business that gave me the safety inspection (not Acura) pulled my tires, they cross-threaded a lug nut and it broke the stud when we tried to remove it. My dad was going to come up and fix my problem, but I told him that I trusted Acura, and my father is 80 years old, so I didn't want him to have to crawl under my car. Acura fixed the broken lug nut stud that was caused by the other business. Acura also inspected the brakes and tires and they are all in good working condition (nothing needed replaced any time in the near future) I really appreciate the honesty and professionalism of the employess in the Acura Service Department. More

Stellar from check in to completion Everything was excellent. Best I've had at an Acura. Derek was great. Efficient and delivered on time with the job done correctly. I would highly teco Everything was excellent. Best I've had at an Acura. Derek was great. Efficient and delivered on time with the job done correctly. I would highly tecommend More

Service This was our first visit to your dealer as we just moved to MO. Excellent service, friendly, and Kenny is very professional and knowledgeable. Will be This was our first visit to your dealer as we just moved to MO. Excellent service, friendly, and Kenny is very professional and knowledgeable. Will be back. More

Exceptional Service Department agreed to a late appointment, then stayed late to make repairs found during the routine service check saving me from making an extr Service Department agreed to a late appointment, then stayed late to make repairs found during the routine service check saving me from making an extra trip. Waiting room was pleasant and staff checked to make sure I was comfortable during my wait. More

Routine service Excellent service department and friendly staff. The work to be done was thoroughly explained in advance, along with a precise cost estimate, and com Excellent service department and friendly staff. The work to be done was thoroughly explained in advance, along with a precise cost estimate, and completed in a timely manner. More

very pleasant and professional I was extremely impressed with the attention given and professionalism of all staff. The service waiting area is very comfortable and the free beverag I was extremely impressed with the attention given and professionalism of all staff. The service waiting area is very comfortable and the free beverages and snacks is a nice touch, More

Great Service Professional friendly staff, work done in a timely manner, very comfortable waiting area. It makes a necessary task a pleasant stop. I would recomme Professional friendly staff, work done in a timely manner, very comfortable waiting area. It makes a necessary task a pleasant stop. I would recommend Acura of Springfield to anyone. More

In for a recall Our last experience was very good, the wait was brief and we appreciated the offer to wash our car. We purchased a second Acura because of the servic Our last experience was very good, the wait was brief and we appreciated the offer to wash our car. We purchased a second Acura because of the service department offering free car washes anytime and free oil changes. Both of these have been discontinued unless you are having your car serviced. We also were very impressed with Jesse, our salesman, who is no longer there. More

Low pressure and good prices, We drove 65 miles to make a deal on our newer used car. The selection and price was great. The only criticism we have is that the process took five ho We drove 65 miles to make a deal on our newer used car. The selection and price was great. The only criticism we have is that the process took five hours to complete. More

Great Service I have been pleased with Acura of Springfield's outstanding service and the commitment to deliver the best customer experience and ensure things are d I have been pleased with Acura of Springfield's outstanding service and the commitment to deliver the best customer experience and ensure things are done right. More