Frank Leta Acura of Springfield

Courteous efficient service We needed routine service. We have an older vehicle (2010) which was using oil more rapidly than we realized. After checking everything out, they dete We needed routine service. We have an older vehicle (2010) which was using oil more rapidly than we realized. After checking everything out, they determined that the car is fine, but that we come in more frequently for our oil change service ~ and will still give that service to us for free, which was their policy when we purchased the car. More

Still waiting for my other set of keys. Service center lost the second set of keys when servicing my truck. Still waiting for the second set of keys to be found or replaced Service center lost the second set of keys when servicing my truck. Still waiting for the second set of keys to be found or replaced More

Service I always have a great experience when I come to Acura. This is the only place I will go to get my car serviced. Overall great work and customer servic I always have a great experience when I come to Acura. This is the only place I will go to get my car serviced. Overall great work and customer service. More

Easy to work with Inquired online about a vehicle. Response was very quick. Everyone I worked with at the dealership was great, not pushy at all. Was in and out with ne Inquired online about a vehicle. Response was very quick. Everyone I worked with at the dealership was great, not pushy at all. Was in and out with new vehicle in about 2 hours! More

best service in town!! I can't express enough about how great Tyler and the whole service department are. They always take great care of me and my awesome ILX. Thank you all I can't express enough about how great Tyler and the whole service department are. They always take great care of me and my awesome ILX. Thank you all for being so awesome at what you do. Best customer service in town. If you are looking for a new car, Jesse Tinucci is your go to guy. Best car buying experience I've ever had. He and Brad Adams took such good care of me and really had my best interest at heart. More

Routine maintenance Always a great experience. They take care of you from the time you pull in until the time you walk out to your clean car. Always a great experience. They take care of you from the time you pull in until the time you walk out to your clean car. More

oil change The service is always great and the people are very friendly and helpful. I just wish it didn't take 2 hours for an oil change-that's why I gave it a The service is always great and the people are very friendly and helpful. I just wish it didn't take 2 hours for an oil change-that's why I gave it a four instead of five stars. More

Excellent service When I had my Acura serviced I was well pleased with the service department. They explained what the service encompassed and was up front and honest When I had my Acura serviced I was well pleased with the service department. They explained what the service encompassed and was up front and honest with me. They were kind, courteous and helpful. More

Takata air bag replacement It took longer to get the air bag replaced than I wanted but that is not the fault of my local dealer. As always, excellent service. I am pleased to It took longer to get the air bag replaced than I wanted but that is not the fault of my local dealer. As always, excellent service. I am pleased to see Kenny Gibson as your service manager as he was our salesman at the time we purchased our ILX and he was great so it comes as no surprise that the service department would be ran just as well. More

Nice people They were extremely nice to me. Although I could not buy a car that day they still treated me like a person and answered all my questions. They were extremely nice to me. Although I could not buy a car that day they still treated me like a person and answered all my questions. More