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Frank Leta Acura

St. Louis, MO

4.6
426 Reviews

11777 Tesson Ferry Road

St. Louis, MO

63128

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Showing 426 reviews

June 27, 2011

Frank Leta has a terrific Service Dept. very thorough about the work that needs to be completed and very aware of people's time. I have become a loyal Leta Acura customer when it comes to servicing my M More

by carin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bourbon
May 09, 2011

I have used Frank Leta's Service Department since I bought my first Acura in 2005. They have always been courteous, informed and helpful. Their waiting room is outstanding with free drinks, coffee and More

by peevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc, Jason
May 03, 2011

Great friendly service. Can't be beat. Highly recommend the Frank Leta experience. I will use the service again and recommend it to family and friends. I rate them highly because of the first rate servic More

by jbranca
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bourbon
April 22, 2011

This has been by far the best Service Department I have ever been to. They treat you with such respect and friendliness. Each time I go in for service my car is returned looking as if it was new off the s More

by kissytater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Oakes and team
April 13, 2011

Going to Frank Leta Acura is always a plesant experience. The service staff is always ready, willing and able to take care of us as soon as we enter the sevice writer bay. They only recommend and never pus More

by rdandjean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam, Jeff, Michael
March 23, 2011

My wife and I were in the market for a new Acura recently. Some friends and co-workers own Acuras and recommended them highly. We knew how much (approx.) we would need to pay through our friends wh More

by doctorsingh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Massengill
May 05, 2011 -

Frank Leta Acura responded

doctorsingh, I am very sorry to hear about your poor experience. At Frank Leta Acura, we have worked hard to earn an outstanding reputation in the St. Louis area. As you can tell from the reviews on Dealerrater.com and other similar sites, we have a great track record for customer service. I want to try to repair our relationship if possible. Even if you never do business with us again I would love to learn the details of your experience so we can improve as a business. E-mail me at jbrown@frankleta.com, or call me on my direct line (636)336-5043. Thanks for your feedback.

March 14, 2011

I purchased a Cadillac CTS from this dealer in January of 2011. I had never purchased a vehicle from a dealership before and went in expecting the worst, but I was pleasantly surprised by the experience. I More

by nick32
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sabath, Joe Brown
March 05, 2011

This was my first time visiting Frank Leta Acura after recently purchasing a used 2008 TL. I met Marcus and Jason in the service area. They're a good team! I witnessed them helping each other when checki More

by danvenjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Jason, and S
February 16, 2011

I bought my first car in 1963, and in the ensuing 48 years, I have never had a car-buying experience remotely as pleasant and stress-free as my recent purchase of an Acura ZDX from Frank Leta Acura. Th More

by chertz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Kremar, Dean Engledow
January 31, 2011

I was quite satisfied with my experience with this dealership. They answered all of our questions and made us feel relaxed during the whole process. Their sense of humor was enjoyable too! I am sur More

by ElizabethFraney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Crank
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