Frank Leta Acura

Repeat Customer Had a smooth and easy buying experience. Blake Mercurio, my salesman, was friendly and great to deal with. He led me through the entire process and Had a smooth and easy buying experience. Blake Mercurio, my salesman, was friendly and great to deal with. He led me through the entire process and kept me informed the entire time as he found the exact car (2019 RDX) that I wanted. He explained all the features and accessories and answered all questions I had. Wisler was also very friendly as he explained all the warranties and financing information to me. He made it easy to understand. This is the second car I bought from Frank Leta Acura. My TL was a great car and the service provided on it through the years by Frank Leta Acura made me come back when I started looking for a new car. More

Awesome experience! I had a great experience at Frank Leta Acura. My salesman Blake Mercurio was very knowledgeable about the cars and leasing options. Got me a great dea I had a great experience at Frank Leta Acura. My salesman Blake Mercurio was very knowledgeable about the cars and leasing options. Got me a great deal. More

First-time Acura owner My Acura buying experience was smooth! I was greeted promptly upon arrival. Sean Brady, sales rep, was able to find an MDX that met all of my requir My Acura buying experience was smooth! I was greeted promptly upon arrival. Sean Brady, sales rep, was able to find an MDX that met all of my requirements and expectations. Quick and easy! Wisler Ymonice, finance manager, completed the paperwork in short order and was soon on my way home in my new ride. I am LOVING my new SUV and would definitely recommend this dealership. This was a seamless process from start to finish. More

Bait and Switch Purchased a 2018 Acura TLX Aspec, top of the line vehicle and paid $45,000.00 for the vehicle. Purchased Leta Shield plan, which I was told covered sc Purchased a 2018 Acura TLX Aspec, top of the line vehicle and paid $45,000.00 for the vehicle. Purchased Leta Shield plan, which I was told covered scratches, dents and dings in my paint. As well as coverage for my wheels and coverage where a seat protectant is applied every 6 months as well as gap insurance. So I came in today to show them the scratches on my hood, as I was advised to do by my salesman. So they washed it and the scratches were still there. I advised them that I purchased Leta Shield for my paint and was told by the (Dealership Manager), "sorry that doesn't cover scratches in your paint" , I then proceeded to tell him that this wasn't what I was advised when I purchased the extra warranties and was told that someone could scratch my car and it would be repaired at no cost to me for 5 years as this is what the Leta Shield Plan was for. I was also advised that because of the extra coverages that I bought that anytime my car had to be brought in for any repairs that I would be able to get a loaner vehicle at no charge to me. Well that's not the case either. They are going to try to buff the scratches out but told me it would take 2-2 1/2 hours before they could get to it. I asked for a loaner vehicle while this was being done because I start a new job Monday and have some important documents that I need to get to my new employer before Monday. So basically I have to sit here for 2- 2 1/2 hours and wait. So in my opinion all those extra warranties they pursued me to purchase was just money in their pocket and then after that you have to jump through hoops to get anything taken care. So sad when you spend that much for a vehicle, and because of the upgrades I bought I was suppose to get wheel locks for my wheels, which did not happen. BUT I can purchase some for $80.00.! Bad deal all the way around. I absolutely loved this car when I bought it, but more and more each day because of discrepancies between what actually is and what was told at time of purchase continually changes it makes me not like the car as much everyday that goes by. So sad. They say it's all about the customer ring satisfied, which isn't the case at all. It is all about getting the money in their pockets. Would never recommend this dealership or buy another vehicle from here. More