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Frank Leta Acura
St. Louis, MO
427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 427 reviews
September 29, 2018
My experience at a Frank Leta Acura Best experience ever. The quality of service and the courtesy are second to none. Will get my next vehicle from them as well. Thank you! Best experience ever. The quality of service and the courtesy are second to none. Will get my next vehicle from them as well. Thank you! More
by MROD
Employees Worked With
Deanna brady in sales and Wisler in Finamce.
September 28, 2018
Repeat Customer Had a smooth and easy buying experience. Blake Mercurio, my salesman, was friendly and great to deal with. He led me through the entire process and Had a smooth and easy buying experience. Blake Mercurio, my salesman, was friendly and great to deal with. He led me through the entire process and kept me informed the entire time as he found the exact car (2019 RDX) that I wanted. He explained all the features and accessories and answered all questions I had. Wisler was also very friendly as he explained all the warranties and financing information to me. He made it easy to understand. This is the second car I bought from Frank Leta Acura. My TL was a great car and the service provided on it through the years by Frank Leta Acura made me come back when I started looking for a new car. More
by BobM123
Employees Worked With
Blake Mercurio, Wisler Ymonice
September 25, 2018
Awesome experience! I had a great experience at Frank Leta Acura. My salesman Blake Mercurio was very knowledgeable about the cars and leasing options. Got me a great dea I had a great experience at Frank Leta Acura. My salesman Blake Mercurio was very knowledgeable about the cars and leasing options. Got me a great deal. More
by Doodah
Employees Worked With
Blake Mercurio
September 20, 2018
First-time Acura owner My Acura buying experience was smooth! I was greeted promptly upon arrival. Sean Brady, sales rep, was able to find an MDX that met all of my requir My Acura buying experience was smooth! I was greeted promptly upon arrival. Sean Brady, sales rep, was able to find an MDX that met all of my requirements and expectations. Quick and easy! Wisler Ymonice, finance manager, completed the paperwork in short order and was soon on my way home in my new ride. I am LOVING my new SUV and would definitely recommend this dealership. This was a seamless process from start to finish. More
by TammieT
Employees Worked With
Sean Brady, Wisler Ymonice
September 05, 2018
Cant beat a Leta...I've done it twice now Recently posted a review on Google for the Acura store and received a comical response. Just made excuses why they couldnt help because of the amount Recently posted a review on Google for the Acura store and received a comical response. Just made excuses why they couldnt help because of the amount owed on the vehicle and that's why they wanted a down payment ...that is the same thing I was told about my vehicle 2 weeks ago from the frank leta automotive outlet...you know why they want a downpayment? Because it alleviates them from having to offer more on a trade...and lower the price on the vehicle a person wants..guess what there are GOOD dealerships out there that will...that's how I was able to get out of my car and into a nice 2017 Buick...and that's how I got my wife out of her vehicle ..found a dealership willing to go the extra for its customers with NO down payment ...cant beat a Leta ...yeah right More
by Jdent1987
Employees Worked With
Dont remember
August 27, 2018
Warranty work & general service Had a $1,000 repair that slipped past us from getting done during warranty period. John Weber contacted zone office and got it covered even though we Had a $1,000 repair that slipped past us from getting done during warranty period. John Weber contacted zone office and got it covered even though we were a few thousand miles past warranty period. Had worked with John before. He goes "over and above" in his efforts to please the customer. More
by Acuramdx
Employees Worked With
John Weber
August 16, 2018
Excellent experience again Over and over, I have been extremely impressed by the service at this establishment. I have had the good fortune to work with Cougar (advisor)many tim Over and over, I have been extremely impressed by the service at this establishment. I have had the good fortune to work with Cougar (advisor)many times in the past (A+). He is always professional and attentive to my needs. I strongly recommend Leta for all your Acura needs. Kevin S More
by KS63026
Employees Worked With
Cougar Knickerbocker
August 13, 2018
Excellent treatment of visitor I was visiting the St Louis area, and my MDX needed repairs. I met with the service manager, Cougar Knickerbocker (coolest name ever!) to get this fi I was visiting the St Louis area, and my MDX needed repairs. I met with the service manager, Cougar Knickerbocker (coolest name ever!) to get this fix done fast. He got me in, treated me like an old friend and got everything done, plus a little that I asked for. I don't live in this area, but if I did, Frank Leta Acura would be my choice as an Acura dealership. Thanks for the great service. More
by FL-JC
Employees Worked With
Cougar Knickerbocker
August 09, 2018
Excellent service So pleased w/my Acura purchase after dealing w/the service department. Great service even after the sale! Tim & John make me look forward to my next So pleased w/my Acura purchase after dealing w/the service department. Great service even after the sale! Tim & John make me look forward to my next oil change...(I have never felt that way before about an oil change, lol). Great job Leta! More
by DML
Employees Worked With
Tim & John
May 05, 2018
Fuel tank repair Had a 2017 RDX fuel tank leak from hitting an object in the road and drove it to Leta for repair. Cougar Knickerbocker and service department worked Had a 2017 RDX fuel tank leak from hitting an object in the road and drove it to Leta for repair. Cougar Knickerbocker and service department worked with the insurance company to assure that I would receive a good repair service. Cougar kept me informed on parts ordered and estimated date that vehicle would be repaired. A 2018 loaner car was provided at no cost. We are owners of two Acura vehicles and love the service provided by Frank Leta Acura. More
by JohnJ
Employees Worked With
Cougar Knickerbocker
