Frank Leta Acura

Easy transaction! Very fair! Jared McDonough was incredible! I will be back again for sure. The warranty will be very helpful! incredible! I will be back again for sure. The warranty will be very helpful! More

No hard sell very pleasant experience.Answered my questions or texts with clear information and pleasant attitude questions or texts with clear information and pleasant attitude More

I was looking for a newer truck. I was selling my old truck privately and had to work out the details for the transaction and how I would purchase the new one. Sam helped me throughout the process and wa truck privately and had to work out the details for the transaction and how I would purchase the new one. Sam helped me throughout the process and was knowledgeable about the whole process and made things easy for me. I love my new Ram 1500 and would reccomend this dealership to anyone. No pressure and no stress! More

I purchased a 2011 MDX from Frank Leta Acura. I was looking for a SUV for myself and my girlfriend to take road trips in. I never thought I would be able to get into a vehicle that was in such great sh looking for a SUV for myself and my girlfriend to take road trips in. I never thought I would be able to get into a vehicle that was in such great shape and keep my payments low. Thank you to Sam for finding me the perfect vehicle for our trips to Colorado! More

I bought a car here from Sam. The MAzda I was interested in was not done in the shop when I came in. Sam had them take the car down and we were able to drive it. He dropped the car off at my apartment. in was not done in the shop when I came in. Sam had them take the car down and we were able to drive it. He dropped the car off at my apartment. More

No one person is in charge. I purchased a 2013 Nissan Pathfinder from them on December 9th. Really the agreement was signed on Dec 1st. Here it is Christmas and I still do not have a title so I can regis Pathfinder from them on December 9th. Really the agreement was signed on Dec 1st. Here it is Christmas and I still do not have a title so I can register in my name. Frank Leta Acura inessence sold me a car when they did not have a marketable title with which to sell me the car. They also promised in the sales agreement to fix the windshield that had a chip in it that was starting to spider into longer cracks. The agreement was “Fix or replace if the were unable to fix. Now Jeff, one of their sales managers told me that true, they were unable to fix it but since he did not say he would replace it, Frank Leta Acura is not going to replace it. Buy a car there you will be passed from one salesman to another. Sam, the one salesperson that that wrote up the sales agreement took off and only communicated via text message where he deferred to someone else. All in all from the time I first looked at the car I had to deal with as many as 7 people. Even if they are going to sell you a car at a never been heard of good price, run don’t walk from Frank Leta Acura. Sales persons there are unethical, devious unprofessional dissapointing liars. Promise you everything but in the end give you nothing. It’s not Bait and Switch it’s it is pure deceit. No title register for over 25 days now and a cracked windshield they refuse to replace even though it is written in the sales contract. Typically I would rather have an infected molar pulled without novocaine than to deal with a Dealer and this sale is just the reason why. Never live up to their word. More

Very friendly and helpful in under standing what we wanted and very informative The comparison of pricing was nice wanted and very informative The comparison of pricing was nice More

Gigi was very easy to work with. Super friendly and professional. She worked in our favor and did all she could to make the process easy. professional. She worked in our favor and did all she could to make the process easy. More

This was the worst car buying experience I have ever experienced. Not being told that it is a requirement to have my financing done by their dealership after being pre-approved through my Credit Union w experienced. Not being told that it is a requirement to have my financing done by their dealership after being pre-approved through my Credit Union with a great rate, was down right shady. I did entertain their financing for their benefit and the rate couldn't be matched. In my experience if you are to benefit as a dealership from the financing of your choice, than do more in that deal for your customer. Shame of you guys for that. Only eating the difference in the interest rate doesn't go for enough in earning the business. This was a waste of time and I now have several hard inquiries on my credit report, which will impact my rates goung forward. Never again will I as a consumer go through that for a vehicle or anything for that matter. Bad Business practice!!!! You want to make money on both ends of the deal, not good for business and I hope that the customers wake up to this practice of steering. I believe it is unethical!!! More

I worked with Sam as my salesman. Nicolette worked on the internet side of things to answer questions and set an appointment for me in the store. Sam was knowledgeable and was able to answer all of my questi internet side of things to answer questions and set an appointment for me in the store. Sam was knowledgeable and was able to answer all of my questions. I cam in looking at a Mazda CX-7 but Sam was able to find me a better fit in a Chevy Sonic. Thank you for all of your help! More