Frank Leta Acura
St. Louis, MO
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This was the worst car buying experience I have ever experienced. Not being told that it is a requirement to have my financing done by their dealership after being pre-approved through my Credit Union w experienced. Not being told that it is a requirement to have my financing done by their dealership after being pre-approved through my Credit Union with a great rate, was down right shady. I did entertain their financing for their benefit and the rate couldn't be matched. In my experience if you are to benefit as a dealership from the financing of your choice, than do more in that deal for your customer. Shame of you guys for that. Only eating the difference in the interest rate doesn't go for enough in earning the business. This was a waste of time and I now have several hard inquiries on my credit report, which will impact my rates goung forward. Never again will I as a consumer go through that for a vehicle or anything for that matter. Bad Business practice!!!! You want to make money on both ends of the deal, not good for business and I hope that the customers wake up to this practice of steering. I believe it is unethical!!! More
I bought a 2015 Used MDX from Frank Leta Acura. Sam was my salesman and did everything he could to make it the most convenient way to purchase a car. I had looked at cars on Carvana and their customer serv my salesman and did everything he could to make it the most convenient way to purchase a car. I had looked at cars on Carvana and their customer service was below par. Sam helped me to find the car I was looking for and make the process easy and painless. More
Jesse and Gigi were great! So helpful and knowledgeable about the cars. They went above and beyond to get me in a wonderful car! This is our second experience with Jesse- and she has been so responsive. W about the cars. They went above and beyond to get me in a wonderful car! This is our second experience with Jesse- and she has been so responsive. We will be back! Thanks More
Jesse and Gigi were great - so knowledgeable about the cars, very accommodating to our needs., friendly and professional. Second time with Jesse, she is fantastic! cars, very accommodating to our needs., friendly and professional. Second time with Jesse, she is fantastic! More
I worked with Sam to purchase a 2017 Nissan Rogue from Frank Leta Acura. Sam showed me multiple cars that would fit my budget and made the process of buying a car easier than I had expected. I would recom Frank Leta Acura. Sam showed me multiple cars that would fit my budget and made the process of buying a car easier than I had expected. I would recommend this dealership to anyone! More
Jesse and Gigi were great to work with- very knowledgeable and friendly. They made this experience wonderful and truly were responsive to all our questions and made sure we got the car we wanted knowledgeable and friendly. They made this experience wonderful and truly were responsive to all our questions and made sure we got the car we wanted! second time with Jesse - so great and professional. More
We flew down from Chicago to purchase a 2012 Lexus that we were looking for from Frank Leta Acura. They prepared everything before we got there and the purchase was easy and simple. Thank you to Sam for wa we were looking for from Frank Leta Acura. They prepared everything before we got there and the purchase was easy and simple. Thank you to Sam for walking us through everything and to Jake for working with us prior to coming in. More
I purchased a 2009 Pontiac Solstice from Frank Leta Acura. Sam and Todd made the car buying experience excellent. A special thank you to Rodger who worked on an approval for me. I purchased the car as Acura. Sam and Todd made the car buying experience excellent. A special thank you to Rodger who worked on an approval for me. I purchased the car as a christmas gift for my wife and I am excited to be able to give it to her. I would recommend Frank Leta to anyone. More
Todd B at Frank Leta Acura was fantastic to deal with. Made the 1st car purchase for my 16 year old son a smooth informative process! We will be back for future cars! Made the 1st car purchase for my 16 year old son a smooth informative process! We will be back for future cars! More