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Frank Leta Acura
St. Louis, MO
426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 426 reviews
April 17, 2022
I had an exceptional service experience working with Claire Fallone. She was knowledgeable, caring, and very responsive to all of my inquiries. Early in the process, she sent me helpful resources and li Claire Fallone. She was knowledgeable, caring, and very responsive to all of my inquiries. Early in the process, she sent me helpful resources and links to websites/videos comparing the RDX to other vehicles I was considering. By the time I decided on the RDX, I felt like it was a well-informed decision and I was able to get a very fair deal. I highly recommend this dealership! More
by VivianH
Employees Worked With
Claire Fallone
April 16, 2022
Remember folks - you CAN beat a Leta. It's the same story as their Honda dealership - Leta Acura will give you the runaround and waste your time. It's baked into their very shady, nasty c It's the same story as their Honda dealership - Leta Acura will give you the runaround and waste your time. It's baked into their very shady, nasty core. I most recently went in to look at a 2022 Type S Acura MDX. The car was fine, but this review isn't about the car. I found out that they charge MSRP, until you take into account: - The $1,500 in extras they tack onto every vehicle purchase that YOU DON'T NEED - They raised the "admin fee" (a BS fee designed to milk more out of you) from $199 to $499 The other dealer in the area will try and add on the extras but will take them off if you ask. And their admin fee isn't $499. Finally, they called me with a "deal" but refused to put the offer in writing. And their text exchange was just layered with passive-aggressive rudeness. My favorite text was “due to the market we are not doing written deals“ when I asked them to put the deal in writing. Ha, no thanks. More
by schneidsDotNet
Employees Worked With
Michael Lynn, Eddie
April 13, 2022
I'm writing to commend Christian McConnell on his efforts in purchasing a used Mercedes in April 2022. All of the details were taken care of quickly and the sale process ran very smoothly. Christian and his in purchasing a used Mercedes in April 2022. All of the details were taken care of quickly and the sale process ran very smoothly. Christian and his team provided an excellent car in superb condition at a fair price. Well Done! More
by John W
Employees Worked With
Christian McConnell
April 06, 2022
Jared M. helped me purchase a new Acura TLX over the weekend and provided a great experience. He was very friendly, personable, and professional while making helped me purchase a new Acura TLX over the weekend and provided a great experience. He was very friendly, personable, and professional while making the experience very enjoyable. Will certainly do business there again. More
by cekirsch89
Employees Worked With
Jared McDonough
March 31, 2022
Great experience buying my used 2017 RDX from them. Jessica Stolle their sales person was so very helpful. I feel well taken care of. Look forward to a long term care of my RDX with Frank Leta. Jessica Stolle their sales person was so very helpful. I feel well taken care of. Look forward to a long term care of my RDX with Frank Leta. More
by Greg
Employees Worked With
Jessic Stolle
March 31, 2022
I just want to thank Frank Leta for helping get into the car I wanted. Jared and Eddie were really a great help with the whole process and also the finance department. I love all the things they offer like car I wanted. Jared and Eddie were really a great help with the whole process and also the finance department. I love all the things they offer like extended warranties and loaners cars. The loaner car was a must because I had nothing but problems not having a secondary car to help get me to where I needed to go. Now, that won't be an issue since I can take advantage of that. Thanks again guys and keep up the good work. More
by rmcclaurin
Employees Worked With
Eddie, Jared and Finance Department
March 31, 2022
I did a virtual deal from Springfield Illinois. It was great to get everything worked out before making the trip down there. Sam made it easy and painless! I love my new ILX! It was great to get everything worked out before making the trip down there. Sam made it easy and painless! I love my new ILX! More
by Mark Vanhala
Employees Worked With
Sam
March 30, 2022
Jessica and Alyssa where easy to work with and we’re very accommodating when it came to finding our Acura, it’s our second vehicle purchased from there in a calendar year and there sales and service is one o accommodating when it came to finding our Acura, it’s our second vehicle purchased from there in a calendar year and there sales and service is one of the best out there I highly recommend buying a car from these girls More
by Brownjason76
Employees Worked With
Jessica Alyssa nick
