Frank Leta Acura

This is our third car we purchased from Leta. We love the Acura MDX. Love the service. Love Evan from the sales team. He is wonderful to work with! We love the Acura MDX. Love the service. Love Evan from the sales team. He is wonderful to work with! More

Evan was a great salesperson—responsive, honest, and professional. He answered all my questions by text before the test drive and sent photos and video of the vehicle. There was never any pressure, and professional. He answered all my questions by text before the test drive and sent photos and video of the vehicle. There was never any pressure, and he was upfront about the first car having been in a wreck. We ended up purchasing a brand-new RDX, and the process was smooth from start to finish. Even after the sale, Evan made sure we were taken care of when we decided not to keep the extended warranty. Highly recommend working with him. More

Once I get the new tires as promised, i will go back and update this review update this review More

Very pleased with my buying experience. at Frank Leta Acura. Friendly, knowledgeable staff. Would come back at Frank Leta Acura. Friendly, knowledgeable staff. Would come back More

Following up on the review I posted last week. I did call Acura as requested in their response. I was transferred to the GM’s voicemail, where I left two messages 12/20 and 12/22. I also went in p I did call Acura as requested in their response. I was transferred to the GM’s voicemail, where I left two messages 12/20 and 12/22. I also went in person 12/23 and still have not received any follow-up. It’s truly disappointing that no one has reached out to take accountability or even offer an apology. When I purchased my car, I believed I was also buying into strong customer service—but that has not been the case. I do want to acknowledge that Evan was once again very kind and professional when I visited in person. However, I was also told that the GM would be in 12/24 and despite being informed that he has been in multiple times since my initial voicemail, a week has passed with no response. That feels like more than enough time to follow up. Will I trust Acura again? Unfortunately, no. This experience has been extremely disappointing. More

While it wasn't the best experience, I am please with the fact that the employees at Frank Leta were quick to fix any issues that we encountered. Dan in finance was especially helpful, and Shaelynn (probabl fact that the employees at Frank Leta were quick to fix any issues that we encountered. Dan in finance was especially helpful, and Shaelynn (probably spelled incorrectly) has been wonderful to work with. More

Very nice and clean great workers. I recommend you guys check them out as soon as possible. I recommend you guys check them out as soon as possible. More

I am a first-time buyer and the dealership did not disclose that Missouri sales tax was not included in the loan. I told the finance representative I did not understand the process, but the contract w disclose that Missouri sales tax was not included in the loan. I told the finance representative I did not understand the process, but the contract was rushed and not explained. When I returned for clarification, I was dismissed and told the General Manager was unavailable. I was also denied a written explanation of their refusal to help. More

"I am escalating this matter formally. The sale is void due to Concealment, Misrepresentation (Power Rear Sunshade), MMPA Fraud, and {RSMo } 301.210 Void Sale. Legal action is pending." The sale is void due to Concealment, Misrepresentation (Power Rear Sunshade), MMPA Fraud, and {RSMo } 301.210 Void Sale. Legal action is pending." More

I bought a used Nissan Altima here this week. The overall experience was positive although I wasn't the happiest with the Detailing and paint protection I bought for the car. It was fixed to my The overall experience was positive although I wasn't the happiest with the Detailing and paint protection I bought for the car. It was fixed to my satisfaction before I left though. My salesperson is Jayla Robinson. She is the absolute best! She is very attentive and knowledgeable about her cars. She made absolutely sure I was happy with my car before I left. She even got in the car with me to make sure I was familiar with all the features. If you want a good experience buying a car here, make sure to ask for her! I promise you'll be happy you did! More