Frank Kent Cadillac
Fort Worth, TX
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Just bought a SRX and just love the car. Bill, Adam and Danny were just awesome. I can't rave enough on how great the service was in with our purchase of the vehicle. Outstanding job guys. Thank you FKC fo Danny were just awesome. I can't rave enough on how great the service was in with our purchase of the vehicle. Outstanding job guys. Thank you FKC for all your help. It was all Quick and Painless. They bent over backwards to serve us. Thank you , Nancy and Dennis Fort Worth More
Weak customer support.Dany is the finance manager very rude and agrassive person. I will never buy a car from them again because of him. 2008 DTS 27k mile $23k.did not come with floor mats.they gave me b rude and agrassive person. I will never buy a car from them again because of him. 2008 DTS 27k mile $23k.did not come with floor mats.they gave me black old once that did not mach the interior.they would not give me new once to keep the customer satisfied. More
Great service. Great people. Great price. I shopped Great service. Great people. Great price. I shopped four dealerships and soliticed bids from each. Frank Kent gave the best trade-in/new car pri Great service. Great people. Great price. I shopped four dealerships and soliticed bids from each. Frank Kent gave the best trade-in/new car price package. No hassles. The key is that they listened really hard to everything I said and tried their best to accomodate my requests. For example, I said I don't want to spend more than an hour at the dealership signing papers and picking up my new car. i spent about 45 minutes there Also, the owner of the dealership took the time (about 15 minutes) to come out and meet my wife and I and chat. When was the last time you met a car dealership owner ? I highly recommend this dealership ! Carl Axelson More
Would only give me 18,000 for my SRX with 11.000 miles on it. They claimed they could not resell it that they would have to auction it. It was in excellent condition and even smelled brand new on the insid it. They claimed they could not resell it that they would have to auction it. It was in excellent condition and even smelled brand new on the inside despite being 2 years old. It was only driven on the weekends and even then not every weekend. Blue book was 25,000. Then would not budge on a new SRX except for dealer incentives which was about 2000. I went to Jerry's in Weatherford and they paid off my car which was 28,000 and came down more than 5500 on a new SRX. More