Frank Kent Cadillac

Excellent Service I had the best buying experience I have ever had. I was given the attention, respect and high quality service you just can't get anywhere else. I love I had the best buying experience I have ever had. I was given the attention, respect and high quality service you just can't get anywhere else. I love my car and love Frank Kent!! Thank you, Jamie Erwin More

Awesome Dealership Great sales personnel. Honest sales men willing to meet your needs. Personable friendly sales team. Fair prices and top quality sales and service. Great sales personnel. Honest sales men willing to meet your needs. Personable friendly sales team. Fair prices and top quality sales and service. I just cannot say enough about this dealership built on a foundation of trust and integrity. The quality of cars that they sale are first class premium vehicles. Quality at its best . More

They made it so easy! I knew what I wanted, and they made it happen. All preparations were handled by phone, and the car was delivered to my home. Paperwork took less tha I knew what I wanted, and they made it happen. All preparations were handled by phone, and the car was delivered to my home. Paperwork took less than 10 minutes. I didn't even need to go to the dealership. More

Awesome! Frank Kent did a great job! I really appreciate their attention to detail. I will definitely refer them to all my friends and family! Thank you! Frank Kent did a great job! I really appreciate their attention to detail. I will definitely refer them to all my friends and family! Thank you! More

Outstanding Service! Loved the service at Frank Kent. They really take the time to make sure you have the best experience possible. Jessie Morales was very helpful. Loved the service at Frank Kent. They really take the time to make sure you have the best experience possible. Jessie Morales was very helpful. More

Not pleasant Took my car to get the timing chain inspected. They hooked up an obdII monitor which I had already did myself and told them the codes. Then they did s Took my car to get the timing chain inspected. They hooked up an obdII monitor which I had already did myself and told them the codes. Then they did some compression tests. And in the end diagnosed with bad motor that needed replaced. I asked for the timing chain to be looked at and that was it. Left me with a $600 bill for nothing. More

I would buy from them again We looked on line at the Nissan 2013 Maxima. We called the dealership to inquire more information. Jane Forrest referred us to Paul Griggs who assis We looked on line at the Nissan 2013 Maxima. We called the dealership to inquire more information. Jane Forrest referred us to Paul Griggs who assisted us with the transaction from beginning to end. She was very pleasant as well. She made sure we were help. The car was as described by Frank Kent Cadillac online. We asked Paul to text us pictures of flaws the may have not appeared in the online pictures. He immediately did so happily. He was very helpful and honest with the description of the minor scratches and dents. Ross Henderson , manager of new car sale , help made sure we were happy with the car by letting us inspect the car under carriage so that we would have a peace of mind . Upon agreement of the purchase price, the dealership held the car for us exclusively until we could travel there Saturday to take possession of the car. It has been 2 weeks and my son loves the car. Overall, the dealership was honest about the condition of the car; Paul Griggs, our salesman was helpful and honest about the car; the selling price of the car was exceptionally good; everyone we came in contact with at the dealership whether in person or via phone were very professional and nice. We did not have any negative feelings and hesitation through out the whole process with Frank Kent like we did when we called other car sales dealership. We told Paul if we were in the market for another car. We will be sure to call him. More

Great Service Department Had my car at a garage to fix drivers window that wouldn't roll up, another garage screwed the whole electrical sytem up where the car wouldn't even Had my car at a garage to fix drivers window that wouldn't roll up, another garage screwed the whole electrical sytem up where the car wouldn't even start. Took it directly to Frank kent Cadillac to have them look at it. It was a great experience with Debbie in the service Depatment. They had the car up and running correctly in two days. Debbie went beyond the call of duty with me (She has been with Frank Kent for Prox. 32 or 37 years). She is a proven professional to her field and treated me with the utmost repect. My car was ready in two days, I paid the Cashier, my car was ready in the delivery isle which was very clean, the car was running with the door open allready, and the air was alleady going, in the Texas heat. I just got in it and put it in Drive and took off and Debbie also set my clock and all my electrical devices. It was great to deal with a professional like Debbie and her Crew at Frank Kent, a little pricer, but what would you expect from Cadillac. Happy Customer, and Satisfied Customer, R D Driggers Fort Worth, Texas More