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Frank Kent Cadillac

Fort Worth, TX

4.8
747 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 747 reviews

September 09, 2024

The service staff is kind, knowledgeable, and delivers timely communication. It is always an enjoyable experience at Frank Kent Cadillac. More

by kimvball5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Main
September 09, 2024

Outstanding work and customer service. Shannon was extremely welcoming and nice and courteous. Will be returning to do my car service as needed. More

by Turnerp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gaines was my provider today
September 07, 2024

Great overall experience. Service advisor was professional, knowledgeable, courteous and friendly. Highly recommend Frank Kent Cadillac Service. More

by brownpatty
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
September 07, 2024

Greg did a wonderful job in servicing my Cadillac and addressing my needs. He was courteous and followed up with me when appropriate. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Main; Mike Ware
September 07, 2024

Frank Kent Fort Worth done a smog check in less time expected. Great job. Thanks More

by victorlcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez
September 06, 2024

Aside from a miscommunication with the driver who was scheduled to pick up the car for an oil change, Art at Frank Kent quickly remedied the issue and got a replacement driver to my house very quickly. U More

by JV
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art- Service Director
September 05, 2024

Excellent service. Friendly and very knowledgeable. Easy to schedule. Love the app feature and all the updates. More

by Teresa B
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gregory Main
September 05, 2024

Had a great experience, Vanessa Mitchell is Awesome. Thanks Vanessa for your service and polite attitude. More

by myroncole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Mitchell
September 05, 2024

I have been satisfied with Frank Kent Cadillac & service advisor Ron Evans. I received service today. Ron explained service needed & future service on next visit. Personnel is always polite & very helpful. More

by jjdickinson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain
September 04, 2024

From the moment you pull into the service drive you are treated like a part of the Frank Kent family. Service advisors like Shannon Take the time to listen to your concerns and guild you though the process More

by Woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gains
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