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Frank Kent Cadillac

Fort Worth, TX

4.8
771 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 771 reviews

April 02, 2019

Smooth Experience There was no hassle. There were no tricks. Lester shot straight with me from the beginning and had all the paperwork, car set up for test-drive, and a More

by JustinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Razo
Apr 03, 2019 -

Frank Kent Cadillac responded

Justin, we are happy to hear that Lester was such a pleasure to work with! Thank you kindly for your feedback and five-star rating! We hope to see you again soon.

February 27, 2019

Great ex3 My wife and I were l looking to replace our small suv and the new Cadillac XT4 was definitely one to see and test drive. Our salesman Cory Session wen More

by Kawdog
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Session, Mike MacSwain, Danny Pak
Mar 19, 2019 -

Frank Kent Cadillac responded

Thank you kindly for taking the time to leave such great feedback with us on your overall experience with Cory. Congrats on you and your wife's purchase! We strive to have the best customer service at all times! If you ever need anything, let us know.

February 17, 2019

Excellent Customer Experience This is the second time in the past few years that we have purchased a vehicle from Frank Kent Cadillac in Fort Worth. Both times we had excellent c More

by dustinbo1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garza
Feb 19, 2019 -

Frank Kent Cadillac responded

We truly appreciate your continued business and look forward to working with you again soon! Thank you for being a part of the Frank Kent Family.

February 12, 2019

Great job.. Lester Razo was great. I was in and out in an hr. The most pleasant car buying experience I have ever had. Everyone was very nice. Top notch.. More

by TheDude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Razo
Feb 19, 2019 -

Frank Kent Cadillac responded

Thank you so much for the kind words and positive review!

February 09, 2019

Tarde in Fast and great service less then one hour to trade in my car and purchase a new one I spent more time driving down from Houston Tx to pick up new ca More

by Vette713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Razo, Danny Pak
Feb 19, 2019 -

Frank Kent Cadillac responded

Thank you for taking the time to share your experience with us! We will be sure to pass along the kind words to the team. Welcome to the Frank Kent Family!

November 18, 2018

New XT5 Picked up a new XT5 from Bill and David. Outstanding service and had paperwork handled and out in a timely fashion. I highly recommend this dealership More

by NOlivo70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, David Rotman
Nov 19, 2018 -

Frank Kent Cadillac responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership with Bill and David! We appreciate your kind words and thank you for the recommendation! We hope to see you again soon!

November 07, 2018

Awesome experience! Everyone was very helpful and friendly! Loved being apart of this ! Thank you to Cory sessions and David for all the help an info they provided ... wi More

by Lelescadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory sessions , David Rotman, Danny Pak
Nov 07, 2018 -

Frank Kent Cadillac responded

We are elated to hear that you had an awesome overall experience at the dealership with the whole team. Thank you kindly for the recommendation and five-star rating. We look forward to seeing you again soon!

November 05, 2018

Very nice experience. Was contacted by Brandon Lane, internet sales. He was well prepared and showed us the vehicles we were interested in looking at. No pressure just ni More

by Stanley1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lane
Nov 06, 2018 -

Frank Kent Cadillac responded

Stanley, we thank you for taking the time to leave feedback with us on your time spent at the dealership. We are elated to hear that Brandon and Scott were a pleasure doing business with. Congrats on your purchase! If you ever need anything, let us know. Take care!

October 26, 2018

Great Purchasing Experience Found my vehicle at Frank Kent, over the internet. I was contacted by Bill Baresch, salesperson with Frank Kent. Bill was and is very professional and More

by Beg1728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baresch
Oct 29, 2018 -

Frank Kent Cadillac responded

We thank you for taking the time to leave detailed feedback with us on your overall experience at the dealership, Bob! We are happy to hear that Bill was fantastic to work with during your car buying experience. Thank you for the recommendation and five-star rating. If you ever need anything, let us know!

October 22, 2018

New Car Purchase Really Great Experience!! The Team did what needed to be done to get me and the vehicle that I wanted and in the price range I was looking for!! More

by Ebaby23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Ternizo, , Shawn Moffett, David Rotman
Oct 23, 2018 -

Frank Kent Cadillac responded

We are happy to hear that you had a really great experience at the dealership! Congrats on the new purchase! If you ever need anything, let us know!

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