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Frank Kent Cadillac

Fort Worth, TX

4.9
712 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 712 reviews

December 31, 2019

Easiest purchase ever made. Exceptional service. Bruce Lee was our salesmen and he was straight forward, no nonsense! Loved our experience! Never thought we would drive to FTW for a vehicle but it was mor More

by jle3780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Lee
Jan 02, 2020 -

Frank Kent Cadillac responded

We are elated to know that your overall car buying experience at the dealership with Bruce was top-notch! We strive to have excellent customer care at all times. Congrats on your purchase! If you ever need anything, let us know. Welcome to the Frank Kent family!

December 18, 2019

Always very courteous, knowledgeable, and makes me feel special. They listened to what I needed and worked to get me in the car I wanted. More

by sdickerson1143
Recommend Dealer
Yes
Employees Worked With
Nick Bieghler, David Rotman
Dec 18, 2019 -

Frank Kent Cadillac responded

Thank you kindly for sharing your overall experience with us! Congrats on your purchase! If you ever need anything, let us know. Take care!

December 03, 2019

Five stars to sales associate Bill Baresch who made the purchase quick and efficient. Frank Kent dealership is outstanding and what is expected when one provides five-star service. More

by sandra_northcutt
Recommend Dealer
Yes
Employees Worked With
Bill Baresch, David Rotman
Dec 03, 2019 -

Frank Kent Cadillac responded

Sandra, we are happy to hear that your car buying experience with Bill was a positive one! We appreciate the feedback and recommendation. Welcome to the Frank Kent Family!

November 25, 2019

Everything was smooth and the process was very efficient, the sales and finance department worked with me to satisfy my needs in the vehicle purchased, will buy from them again in the future More

by edhulsey
Recommend Dealer
Yes
Employees Worked With
Aaron Diaz, Bruce Lee, Chauncey Bivins, Shawn Moffett, Ron Britt, David Rotman, Danny Pak
Nov 26, 2019 -

Frank Kent Cadillac responded

Thank you kindly for sharing your experience with us! We look forward to seeing you again!

November 20, 2019

Great Experience I had an enjoyable experience with Aaron. He was layer back and not pushy but seemed to understand what I wanted right away. Dealership was friendly More

by Ksuzphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Diaz
Nov 20, 2019 -

Frank Kent Cadillac responded

Thank you for the great feedback on your overall experience at the dealership with Aaron! We appreciate the five-stars and recommendation. If you ever need anything, let us know!

November 18, 2019

Great experience and great deal on a new SUV. When the vehicle my Wife found on line did not meet our needs our salesman found one the next day that had everything we asked for down to the color More

by sanchezsrj
Recommend Dealer
Yes
Employees Worked With
Kyle Exgar, Danny Pak
Nov 18, 2019 -

Frank Kent Cadillac responded

We are thrilled to know that you and your wife had a wonderful five-star car buying experience! Congrats on your purchase! If you ever need anything, be sure to let us know. Take care!

November 12, 2019

Could NOT have had a better experience! Chris Cunningham made my lease experience painless and lightening fast. I was returning a previous and lease and wanted a new vehicle to lease. He fo More

by Rebecca J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cunningham
Nov 12, 2019 -

Frank Kent Cadillac responded

Rebecca, we are happy to hear that Chris was a pleasure to work with during your time spent at the dealership! We strive to have great customer care at all times and your feedback reflects it. Congrats on your purchase! We look forward to seeing you next time Take care!

November 11, 2019

Best Dealership Experience I've Had I was looking for a Cadillac CTS Coupe, and had reached out to several dealerships at an ungodly hour late at night. Aaron Dias responded in a timely More

by bsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias, Andrew Anderson
Nov 12, 2019 -

Frank Kent Cadillac responded

Thank you for taking the time to leave such detailed feedback with us on your overall experience! We are thrilled to hear that Aaron and Andrew were such a pleasure to work with. If you ever need anything, be sure to let us know. Take care!

November 08, 2019

Terrific experience! Aaron and I had been communicating through email about the car I wanted before I showed up. I knew what I wanted and Aaron made it a breeze to go thro More

by wdavey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
Nov 08, 2019 -

Frank Kent Cadillac responded

Thank you for taking the time to leave such wonderful five-star feedback with us on your overall car buying experience. We strive to have great customer care at all times! If you ever need anything, let us know. Congrats on your purchase! We hope to see you again soon. Take care!

October 30, 2019

if your looking for a dealership and a salesman who works hard for you and your business than you want Aaron Dias at FK Cadillac. More

by Pam M
Recommend Dealer
Yes
Employees Worked With
Aaron Diaz
Oct 30, 2019 -

Frank Kent Cadillac responded

Thank you, Pam, for your wonderful five-star feedback! We appreciate the recommendation. We hope to see you again soon!

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