Back

Frank Kent Cadillac

Fort Worth, TX

4.9
712 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

Directions

By Type

Showing 712 reviews

March 27, 2020

Bill was great, during the Covid 19 pandemic he assisted me via text and phone calls and got me into the car I wanted within 2 days! Thank you! More

by cam1586
Recommend Dealer
Yes
Employees Worked With
Bill, Scott, Nick
Mar 30, 2020 -

Frank Kent Cadillac responded

Thank you for taking the time to leave feedback with us, Cam! We are thrilled to know that Bill was a pleasure to work with. We appreciate the five-stars and recommendation.

March 22, 2020

Bill is that extra helping hand a busy new Mama with three adopted toddlers, three and under, needs! He quickly listened to my needs and with wide eyes and a smile he showed me the perfect car for our n More

by Mama Bear
Recommend Dealer
Yes
Employees Worked With
Bill Baresch
Mar 23, 2020 -

Frank Kent Cadillac responded

We appreciate you taking the time to leave feedback with us. We strive to treat everyone with great customer care to ensure that everyone is treated like family. Thank you for the five-stars and recommendation. If you ever need anything, be sure to let us know. Take care!

March 15, 2020

Arron Dias DELIVERED! Arron made my experience the best ever. Integrity is a rare quality in the car dealership world but not when it comes to Arron, a TRUE PROFESSIONAL. N More

by D Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Dias
Mar 16, 2020 -

Frank Kent Cadillac responded

We are happy to know that Aaron was such a pleasure to work with during your overall experience at the dealership! Thank you for the five-stars and feedback! We hope to see you again soon!

March 11, 2020

Aaron Dias was Excellent to work with in fact the entire staff was wonderful! this was a very professional and enjoyable transaction.I will buy again from Aaron! More

by DGRIFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
Mar 12, 2020 -

Frank Kent Cadillac responded

We are elated to know that Aaron and the whole team was a pleasure to work with! We appreciate your feedback and recommendation as well. We hope to see you again soon!

February 13, 2020

Best place for a Cadillac. This was my second purchase from Frank Kent. On both occasions I dealt with Shawn Moffett, a very experienced , knowledgeable and personable professio More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moffett
Feb 13, 2020 -

Frank Kent Cadillac responded

Richard, we are happy to know that your second purchase with us was a five-star experience with Shawn! Congrats on your purchase. We are elated to have you as a part of the Frank Kent family!

January 28, 2020

New car purchase On 01/25/2020 I bought a new Cacillac XT4. Great people with which to work. BIll Baresch did a great job helping me find the right vehicle. More

by jgpeake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baresch
Jan 29, 2020 -

Frank Kent Cadillac responded

Thanks so much for taking the time to leave feedback with us! Congrats on your purchase! We appreciate the five-stars and recommendation!

January 22, 2020

On 01/20/2020 to my truck to have work done when truck was ready pick it up and dropped it off with my wife at her job and went to work she left to go take care of some business I get a call for that the More

by Shaunbrown
Recommend Dealer
No
Employees Worked With
Will Churchill, Brian Deaver
Jan 23, 2020 -

Frank Kent Cadillac responded

We're sorry to hear of this experience, Shaun. I'd like to gather some additional information on the visit, so I can have the appropriate person contact you about what occurred, but I cannot find your information in our system. I noticed you left this same review on another of our dealership's pages, so can you clarify which dealership you visited, and the name the service would have been under? We appreciate your help so we can address your concerns.

January 08, 2020

Love my new car! I am obsessed with (my new) used car! The process was super easy and Nick B. was a pleasure to work with!I love my 2018 Traverse. Thanks Nick & Frank More

by blmitchell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bieghler
Jan 08, 2020 -

Frank Kent Cadillac responded

We are elated to know that you had a fantastic car buying experience at the dealership with Nick! Congrats on your 2018 Traverse! If you ever need anything, let us know! Welcome to the Frank Kent family!

January 07, 2020

Salesman Bill Baresch was A+. Was so helpful and A+ in all areas dealing with us. Punctual answering questions and phone communications. Will refer Bill to our friends and neighbors. More

by rwmw54
Recommend Dealer
Yes
Employees Worked With
Bill Baresch,
Jan 07, 2020 -

Frank Kent Cadillac responded

We are elated to know that Bill was such a pleasure to work with during your time spent at the dealership! Your five-stars and recommendation mean the most to us. If you ever need anything, be sure to let us know. Take care!

January 05, 2020

Best experience buying a car and getting service from the service dep Definitely a class act. It’s nice to have a dealership that have all around pride in the service they provide. More

by Rrcohen
Recommend Dealer
Yes
Employees Worked With
Aaron Dias, David Rotman
Jan 06, 2020 -

Frank Kent Cadillac responded

We are elated to know that you had an excellent five-star car buying experience at the dealership! Thank you for the recommendation. If you ever need anything, be sure to let us know. Take care!

...
58
...