Frank Kent Cadillac

We were very pleased with the exceptional service we received by Our service advisor. Michael was knowledgeable and professional. He made sure our car was ready and serviced to meet our expectations! received by Our service advisor. Michael was knowledgeable and professional. He made sure our car was ready and serviced to meet our expectations! More

Always excellent service. And they’re the friendliest group and fixed all issues. We are Frank Kent customers for life. You have always treated us fairly. group and fixed all issues. We are Frank Kent customers for life. You have always treated us fairly. More

Flawless experience! We helped my mother buy a car, & it was the best experience we have had purchasing a new vehicle. John was extremely patient with all of our questions & accommodated us as we compared t was the best experience we have had purchasing a new vehicle. John was extremely patient with all of our questions & accommodated us as we compared the 4 cylinder with the V6. Nick was very straightforward in the pricing & trade in. We felt that it was an excellent deal. We really appreciated that this dealership actually had the car there & for sell, afterseeing it online. No tricks! After purchasing, Irma helped us set up the driver profile & other details. We never felt rushed & she made sure Mom was comfortable with everything. Irma was so sweet & really made sure we knew about all the options we could take advantage of. Through the whole experience there was no high pressure or trying to upsell extra options. Options were offered, but not pushed on us. Frank Kent definitely has a great team. Thanks! More

I have been exceptionally pleased with FKC service since becoming a customer over a dozen years ago. They are keeping my Enclave running well past its "expiration date" and I don't mind the cost of replacem becoming a customer over a dozen years ago. They are keeping my Enclave running well past its "expiration date" and I don't mind the cost of replacement parts! I miss the recent retiree (Randy) but Ron is an outstanding replacement. Hope he doesn't leave too soon! I had a tire road damage warranty, but it has expired and I've had to pay for the latest deflation, sadly. More

We have grown accustomed to FKC's consistently great service over many years as Cadillac leasers. Our recent service was another excellent experience! We have always appreciated your quality service/wor service over many years as Cadillac leasers. Our recent service was another excellent experience! We have always appreciated your quality service/work. More

I was very pleased with the work done on my Infiniti QX60. The body shop stayed in touch with me though out the whole process!!! Thanks for excellent customer service!!! QX60. The body shop stayed in touch with me though out the whole process!!! Thanks for excellent customer service!!! More

The dealership always provides great service with each visit. The staff is alway friendly and eager to make sure they make the visit a complete customer experience. visit. The staff is alway friendly and eager to make sure they make the visit a complete customer experience. More

Took my vehicle in for regular maintenance. The service department staff were friendly and very pleasant to work with. My appointment was done in the amount of time that I was quoted and was kept updated department staff were friendly and very pleasant to work with. My appointment was done in the amount of time that I was quoted and was kept updated by the staff throughout the appointment. Great service! More

It was a wonderful experience. Randy did an awesome job getting our Cadillac fixed. He made sure everything was done and contacted the insurance company for us. getting our Cadillac fixed. He made sure everything was done and contacted the insurance company for us. More