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Frank Kent Cadillac

Fort Worth, TX

4.8
710 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 710 reviews

September 24, 2021

Mr. Barbee provided me with detailed information on services needed on my car. A ride to my home and back was provided as the service was to take longer than expected. More

by Ttumom6118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Barbee
September 24, 2021

Friendly professional sales and service staff who treat you with respect and like you deserve a luxury experience. More

by Carmen Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
September 22, 2021

Staff at Frank Kent are the best. Excellent experience. Tom Puff CJ was very helpful. The building is very nice and the clean job they did on the car was incredible. More

by Thpuff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rotman
September 20, 2021

Great service as always. Courteous, friendly, timely, proficient, attention to detail. Very professional and easy to work with. More

by sharonsmall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
September 20, 2021

The surface was quick. We had to go through our extended warranty to get a tire replaced as it was not repairable. Randal dealt with the extended warranty company and made sure the tire was replaced. Dylan More

by Dtfwep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan at custom concepts and Randal in service
September 19, 2021

I was greeted promptly, car was serviced quickly. The waiting area was comfortable. And my car was returned washed and clean inside. Over all a pleasant experience. More

by Spiritrider1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
September 16, 2021

The service was great.time frame was as you promise and the work was well-doned. More

by Ejtaylor01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
September 07, 2021

I like using the service at Frank Kent because they are courteous and always try to fix a problem. Armondo has always been very helpful and patient. More

by Deb H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armondo, Mike MacSwain
September 03, 2021

Ron Evans at Frank Kent was very helpful in scheduling an inspection for my vehicle while I waited. Various employees offered me water and soda while I waited on the service drive. More

by CaddyLadyTexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans
August 26, 2021

Ron will take care of you its simple just give them a call that's all if you need any service on your car please allow the dealership to service you oh and have a glass of delicious wine! More

by alisiamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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