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Frank Kent Cadillac

Fort Worth, TX

4.8
710 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 710 reviews

November 16, 2021

Always a nice experience. I recently purchased my third new vehicle. Bill Baresch was an excellent salesman and Irma Zavala was a terrific instructor for operating my new XT5 Cadillac. Thank you both. More

by Patacake
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Baresch, Irma Zavala
November 16, 2021

I came in for a factory recall for my SRX. The work was completed within 2 hours, as they said it would, just as I finished a movie on my iPad on Netflix. The service advisor mentioned a few items that wou More

by GregB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans - Service - 4 stars
Nov 16, 2021 -

GregB responded

Putting out discount coupons (10 to 15 percent) for service would be very much welcomed.

November 10, 2021

The best place to have your car repaired . They have always done an excellent job More

by Mayfield_elma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff
November 10, 2021

They did a great job and were on time. It looks as good as new. Good place! More

by Jrc76126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
November 09, 2021

Service personnel are very polite and caring. So far they have offered me quality service. More

by Mjwbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William C. , Mike MacSwain
November 04, 2021

I appreciate the timeliness and efficiency that Frank Kent implements in running their service department. More

by carollholliday
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
November 03, 2021

The team did a super job on my car! Very professional group to work with. More

by EJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff
October 26, 2021

Great service! Work was done in a timely manner and I was kept updated on work being done. Great one stop shopping. More

by Abuescher53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
October 24, 2021

Nice clean waiting area, fast service,, and a very informative staff and very good coffee More

by rjeter2009@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
October 18, 2021

It is such a pleasure to deal with real professionalism. "Old School " ideas like exceed customer expectations, treat the customer with politeness and respect, clean modern facility, leading edge products a More

by drroddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Marvin, Sean
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