Frank Kent Cadillac

My service rep took good care of me. The loaner car was disappointing. That was not Ron’s fault. The loaner car was disappointing. That was not Ron’s fault. More

My 2018 Cadillac Escalade had 45K maintenance performed yesterday. All maintenance was a five star but the reason I gave four stars is because I am handicapped and had ordered pick up and delivery for my v yesterday. All maintenance was a five star but the reason I gave four stars is because I am handicapped and had ordered pick up and delivery for my vehicle. Pick up was perfect but when it came time to deliver my vehicle back to me Frank Kent informed me that they could not so I had to find someone that could ride with my daughter after her work to pick my vehicle up and bring it home to me. We were expecting storms high wind and hail at my home that night and my car is garaged so I did not feel safe leaving it at frank Kent under a tent. All I know Frank Kent is a wonderful car dealership I have purchased mini vehicles from them And will continue to do so. More

Excellent as usual, Armando was great, good communication. Long time customer here, always a pleasure communication. Long time customer here, always a pleasure More

Alexis, the cashier, is absolutely awesome. Always friendly, courteous and greets you with a smile 😊 Always friendly, courteous and greets you with a smile 😊 More

I went in without a schedule appt, so I figured it would be longer, but I was in and out within 45mins! Everyone was so friendly and helpful! be longer, but I was in and out within 45mins! Everyone was so friendly and helpful! More

Excellent service. I will definitely be a returning customer. I look forward to my next visit I will definitely be a returning customer. I look forward to my next visit More

My husband and I have been customers for a long time. He and Frank Kent were friends. - He is deceased but I have had a lot of trouble with service, you can look at my record and see I was there alot for He and Frank Kent were friends. - He is deceased but I have had a lot of trouble with service, you can look at my record and see I was there alot for problems they seemingly could not correct. It appears changes have been made and service seems to have improved. My recent visit was only for inspection. I am 92 years old and need to feel good about getting help when I need it. Thank you for your interest. More

Excellent Cadillac experience. ! Better than expected. I am a new customer. And now a permanent customer. Thank u much, to the service department. Keep it up and thank you. H Mitc ! Better than expected. I am a new customer. And now a permanent customer. Thank u much, to the service department. Keep it up and thank you. H Mitchell. I'm Hooked. More

Excellent service as always & Ron Evans is always courteous. Waiting area is always clean & all staff efficient. Pleasant experience. courteous. Waiting area is always clean & all staff efficient. Pleasant experience. More

There was some delay on getting part in so Frank Kent gave us a loaner till car was ready!!!Awesome service! gave us a loaner till car was ready!!!Awesome service! More