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Frank Kent Cadillac

Fort Worth, TX

4.8
710 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 710 reviews

December 31, 2021

The Service Department proactively informs me when my vehicle needs attention before problems occur and performs efficiently with courtesy and professionalism. More

by StangB68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Barbee
December 31, 2021

My first time experience with KC was spectacular from start to end! Just when I thought that customer service (servicing the customer) was a thing of the past, my experience at KC proved me wrong. Everyo More

by Trlyons888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Mike MacSwain
December 31, 2021

Randall, my service advisor was great. Kept me informed real time and professional and courteous. More

by Boo162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randal
December 28, 2021

Very new to me seem like they had everything for the customer convenience and service. More

by williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans
December 24, 2021

Always courteous & prompt have only had to use the service dept once with a flat tire more often to wash my car More

by cdyoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cust. Service rep when leaving my car
December 22, 2021

Very satisfied and a big thank you to service manager Armondo for such good service! More

by monaasandefur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armondo
Dec 23, 2021 -

monaasandefur responded

Great service

December 22, 2021

Great dealership! Service reps are polite and very professional. I would advise anyone to use Frank Kent service . I have been their customer for over 40 years. Still hanging in there with them. More

by James Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando , Mike MacSwain
December 21, 2021

The service department did a great job other than things that are out of their control. My car was serviced and the service representative was very courteous and helpful More

by Ballen77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando in The Service Dept
December 20, 2021

Awesome caring great service i love Cadillac an this location were very helpful thank you so much More

by Aaliyahjessica88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
December 20, 2021

Personable and professional staff. And always great service for the two vehicles I have serviced there. More

by rke483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armondo is always great to work with., Shawn Moffett, Mike MacSwain
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