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Frank Kent Cadillac

Fort Worth, TX

4.8
710 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 710 reviews

January 27, 2022

Great customer service from start to finish. I would highly recommend Frank Kent as a Premier service point. More

by Srv235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans- service department
January 25, 2022

Easy scheduling on time on target repair Ron EVANS great service supervisor. Strongly recommend them More

by Bucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain, Wiki Motive, Sommer White, Nicole Okinaga
January 23, 2022

Dealership was quick and spontaneous to get my car repaired in a five hour window hour. More

by jrankins6563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
January 19, 2022

Great service but not a good lobby or coffee bar! Shocking for a Cadillac dealership. More

by Kathykarmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
January 12, 2022

When my car was returned it was actually clean. This is the first time in years at the car wash actually did a great job in addition William the service writer was very attentive and kept me informed on th More

by Turbotoga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
January 07, 2022

Outstanding service and Outstanding customer care of service. Ron Evans sure goes the extra mile to make sure everything is just right. Outstanding employee. More

by Johnbrandall13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Evans 5 star employee. , Mike MacSwain
January 07, 2022

Love the service and the people love frank Kent this is my 5th Cadillac car More

by Bubba Jr 69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Bivins
January 06, 2022

Great service and very friendly and efficient customer service always pleasant and helpful to service all my car needs. More

by baj13047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haji
January 02, 2022

Thank you all at Frank Kent Dylan at Coustom Koncepts is a very knowledgeable and honest person I enjoy bringing my car to him it’s hard to find anyone to work on my Aston Martin but I’m comfortable leaving More

by Latasha Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Marvin
December 31, 2021

Done in a very timely manner with frequent updates. Advisor was very knowledgeable and helpful. More

by debramcdowell60@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Campos
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