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Frank Kent Cadillac

Fort Worth, TX

4.8
710 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 710 reviews

February 16, 2022

Randy was very helpful and courteous throughout the process. Kept me informed throughout the day. More

by Prefernew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
February 12, 2022

I am very satisfied with Frank Kent CadillacMy vehicle I am very satisfied with Frank Kent Cadillac My vehicle was there longer than I expected, but, I know they were waiting on parts to come in. So, it c More

by dianehospicelvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
February 11, 2022

This was my first time and experience exceeded my expectations… service was timely and very well done… customer service was great… definitely will be back for service when needed More

by Linda Legan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Barbee, Mike MacSwain
February 10, 2022

I have had issues with Frank Kent in the past but after this last service it was very good More

by Jhirth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Lee, Chauncey Bivins, Shawn Moffett, Ron Britt, David Rotman, Mike MacSwain
February 07, 2022

I spoke with Ton in the service Dept. I explained No problem to him that I was at home and my vehicle would not start. He immediately jumped on to send someone out to repair the dead battery they were h More

by Ballen77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
February 02, 2022

Super job by everyone involved. Scott was concerned about my satisfaction from the beginning. Thanks More

by Centexfrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott the service consultant
February 01, 2022

David Rotman and his team are amazing! David took amazing care of us and our vehicle. Communication was kind and consistent throughout the whole process. Thank you David and Frank Kent Cadillac!! More

by Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rotman, Mike MacSwain
January 31, 2022

Very friendly and professional. Had no issues with the entire process. They took care of everything! More

by Mtrice530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Barbee
January 30, 2022

Easy check in. If I called always answered my questions. Very Satisfied with the work done. Still waiting on a part but not quite The dealership fault. More

by Enjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
January 29, 2022

Everyone was very pleasant to work with, made the purchase process very comfortable, thank yiu More

by sam_adi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Nick, and Kelsey
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