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Frank Kent Cadillac
Fort Worth, TX
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Kyle went over and beyond his call of service during my visit. He even ensured I had transportation to and from work while my vehicle was serviced. They did an outstanding job with my interior and exterior visit. He even ensured I had transportation to and from work while my vehicle was serviced. They did an outstanding job with my interior and exterior detail and found the source of the smell that was inside... there's no telling what my toddler hid in the back seat, but the smell was horrendous! Thank you for making my vehicle look and smell as good as it was when it left the factory floor. More
My service representative Vanessa was Outstanding! Very nice, knowledgeable and helpful. Her customer care was very helpful, which enabled me to feel confident that my services would be completed in a Very nice, knowledgeable and helpful. Her customer care was very helpful, which enabled me to feel confident that my services would be completed in an excellent manner. Thank You Vanessa! More
The dealership was very clean and the staff was friendly. I was kept informed about how much longer it would be before my car would be completed. I was kept informed about how much longer it would be before my car would be completed. More
Great Experience! The staff was excellent! After my vehicle was put in the service bay I was given updates on the status of my vehicle regularly. GR8 Job Service Depa The staff was excellent! After my vehicle was put in the service bay I was given updates on the status of my vehicle regularly. GR8 Job Service Department! More
Courteous people in the service department. A comfortable waiting room with snacks and beverages provided. There was easy access to very clean and elegant restrooms. Our car was returned with A comfortable waiting room with snacks and beverages provided. There was easy access to very clean and elegant restrooms. Our car was returned with a fresh wash and hand dried exterior. More