Frank Kent Cadillac

Customer service was awesome wished the car was better but too mush work needed thanks for the information needed but too mush work needed thanks for the information needed More

New service manager Scott is a LONG OVERDUE addition to their team . I have not been pleased with prior experiences at their service dept but Scott is a game changer for my return for future service need their team . I have not been pleased with prior experiences at their service dept but Scott is a game changer for my return for future service needs. More

Service department is very helpful, very pleasant facilities. Good location, nice waiting area and good communication facilities. Good location, nice waiting area and good communication More

Frank Kent has outstanding service and are always so friendly. I enjoy visiting the wine room and exploring their selection while I wait. friendly. I enjoy visiting the wine room and exploring their selection while I wait. More

Service is always a pleasure here. Haja, was friendly professional & knowledgeable about the service needed for my car. Waiting area is pleasant clean & very inviting. Complementary Haja, was friendly professional & knowledgeable about the service needed for my car. Waiting area is pleasant clean & very inviting. Complementary snacks are easily to access. Any questions are welcomed at any time, during your service time. More

Outstanding service and communication. Customer service when dropping off and picking up your vehicle is excellent Customer service when dropping off and picking up your vehicle is excellent More

Love it Efficient and nice facilities love the convenience and communication Will continue to purchase from them. convenience and communication Will continue to purchase from them. More

Randy, one of Frank Kent’s service advisor was very helpful. My wait time was less than Randy’s estimate. My 2021 XT-5 was washed and ready to go in less than an hour. helpful. My wait time was less than Randy’s estimate. My 2021 XT-5 was washed and ready to go in less than an hour. More

Frank Kent is the most welcoming dealership . It begins when you first drive up to the service port and doesn’t end until your needs are met with professional service that is consistently one of It begins when you first drive up to the service port and doesn’t end until your needs are met with professional service that is consistently one of a kind. I will always take my business to Frank Kent Why would I settle for anything less., More

Very good service and knowledgeable customer interface. William was very helpful and pleasant. Would use your service center again. William was very helpful and pleasant. Would use your service center again. More